23-25 Royal Parade, Eastbourne, BN22 7AN, United Kingdom
#11 of 36 hotels in Eastbourne
Guests' ChoiceBased on 994 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.3
Facilities
8.2
Staff
9.1
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 24 June 2024
Deborah
New ZealandTiny shower
Lovely old, but well-maintained hotel on the seafront
Stayed in June 2024
Reviewed: 20 June 2024
John
United KingdomThe shower in our room did not work properly. Without adjusting the controls, the temperature would cycle from scolding hot, to medium, and then cold. There was something wrong with it which was not fixed during our short stay. I reported it to the lady on the desk. But there was no offer of small compensation. If i had been staying longer, I would’ve wanted a different room. There is no hotel car park. Only street parking, spaces were difficult to find.
The location was very nice. Good quality breakfast available. Facilities were very clean and the staff kind and helpful.
Stayed in June 2024
Reviewed: 20 June 2024
Melissa
United KingdomBreakfast was excellent, staff really friendly, lovely little hotel. Recommended especially for the price.
Stayed in June 2024
Reviewed: 16 June 2024
Callum
United KingdomThe only negative was that I could hear the guests upstairs, particularly when walking around their room, which was quite loud. Luckily, they weren't up late, so I was able to sleep well.
The hotel was very clean, nicely decorated, and looks as though it has been recently refurbished. The staff were polite and welcoming. Great location right by the beach with dining / indoor and outdoor seating with excellent views of the sea.
Stayed in June 2024
Reviewed: 10 June 2024
Ahmed
United KingdomThere was a noise of a generator near the window of the room which was not very nice, I did not mention to the staff because my stay was very short. Room 2.
The room was very clean, staff are nice, I arrived late and they helped me to the room.
Stayed in June 2024
Reviewed: 9 June 2024
Jennifer
United KingdomParking a great problem.
Hotel in a very good position
Stayed in June 2024
Reviewed: 9 June 2024
Kate
United KingdomLovely room, fabulous view, great service
Stayed in June 2024
Reviewed: 9 June 2024
Sharron
United KingdomRoom was next to a generator which woke me a few times (light sleeper) Bar was closed at 10.30 I think our room rate was acceptable for what it was, wouldn't have paid anymore for it.
Decor, friendliness of staff and location
Stayed in June 2024
Reviewed: 5 June 2024
Kasha
United KingdomSmall 19 inch TV with built in DVD player in the unrefurbished single room. TV remote also went "missing" on my final night stay with no replacement provided, although was offered another room to move into. Not all DVDs in the lounge library worked in the DVD player, as DVDs were badly scratched. Only ate there once for dinner. The menu is very uninspiring and the meal I ordered was not as described on the menu and was mediocre. Would recommend eating elsewhere.
Great location. Fantastic communal spaces. Friendly staff. Day parking tickets available via the hotel at £2.20 per day for on street parking.
Stayed in June 2024
Reviewed: 2 June 2024
Cath
United KingdomThe location was great, directly opposite the beach. The hotel was very nice and the staff friendly. Our room exceeded expectations - really lovely
Stayed in June 2024
Reviewed: 31 May 2024
Karen
United KingdomMy room was small shower wasn’t working was boiling . Tv wouldn’t turn on and off
Lovely staff especially Sarah and Amy .
Stayed in May 2024
Reviewed: 31 May 2024
Allan
United KingdomVery cramped
Stayed in May 2024
Reviewed: 29 May 2024
Chanda
United KingdomNothing, everything was just perfect
Amazing location, very comfortable and peaceful, staff are really friendly and welcoming. They go out of their way to make your stay comfortable and always smiling. Got an upgrade straight away as my room was a bit noisy.
Stayed in May 2024
Reviewed: 29 May 2024
Tyrel
United KingdomVery loud when others were showering, and the shower itself tended to scold which is a concern for older customers. The shower is also incredibly narrow and hard to navigate (I'm not particularly large)
Bed was incredibly comfortable. Generally very clean. Staff were welcoming and helpful.
Stayed in May 2024
Reviewed: 26 May 2024
James
United KingdomParking was difficult, but this was stated clearly prior to booking.
Friendly staff, great location, good room
Stayed in April 2024
Reviewed: 22 May 2024
Sarah
United KingdomLack of parking, but we were able to get parked along the front, and the hotel provided us with a permit, which was only £2 for the night.
The hotel was lovely. The staff very friendly and helpful. I even got a free upgrade! A great location. Just what we needed.
Stayed in April 2024
Reviewed: 20 May 2024
Jasmin
United Kingdomall good
room was lovely didnt have breakfast staff were good
Stayed in May 2024
Reviewed: 13 May 2024
Pamela
United KingdomBreakfast! Sorry but the whole thing was awful. The staff were clearly rushed off their feet. Didn’t get served for 15 minutes then waited a further 30. Food was poor - cheap eggs, only one type of milk, no fruit, no vegetarian or vegan option.
Location amazing, sea view, balcony, decor and cleanliness, dog friendly (we didn’t have our dogs with us but got cuddles with lots of the guests’ pooches!
Stayed in May 2024
Reviewed: 9 May 2024
Stanczak
United KingdomThe breakfast menu and the time we had to wait for someone to come and then to bring the food
The room and the view from the room. I love the big Nd comfortable bed
Stayed in May 2024
Reviewed: 3 May 2024
Heather
United KingdomNo parking and almost impossible until 8pm to find local street parking
Cleanliness. Breakfast was excellent and cooked to order.
Stayed in April 2024
Reviewed: 28 April 2024
Fahad
United KingdomNothing
Comfortable stay and good location.
Stayed in April 2024
Reviewed: 26 April 2024
Anthony
United KingdomNo parking but there’s free overnight parking on the road from 6pm to 8am the next day so make sure you move your car before 8am
A lovely hotel in a great location overlooking the beach and pier . Spacious room with a large comfortable bed . Tea and coffee facilities in the room . Complimentary toiletries in the bathroom. Bar and restaurant serving nice food and drinks . And a very good breakfast in the morning.
Stayed in April 2024
Reviewed: 22 April 2024
Julie
CanadaA bit of a hike from the train station.
Nice to be on the seafront. Appreciated the elevator.
Stayed in April 2024
Reviewed: 22 April 2024
Stephen
United KingdomNothing
Clean, near the beach and welcomed dogs. Lovely cocktails and delicious breakfast. Comfortable single bed but next time we definitely would book a double.
Stayed in April 2024
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