66 Craigie Road, Ayr, KA8 0HA, United Kingdom
#3 of 12 hotels in Ayr
Guests' ChoiceBased on 2081 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Gill
United KingdomNothing
Everything
Stayed in September 2024
Reviewed: 23 September 2024
Margaret
United KingdomMaybe a few more biscuits in room to accompany a cup of tea! Breakfast staff just a little too quick to clear up, napkins, butter jams etc all taken off tables while we were just gone to get our second cup of coffee and croissants.
Room was comfortable,excellent shower. Good choice for breakfast and dinner was amazing. Lovely staff in restaurant very friendly and attentive.
Stayed in September 2024
Reviewed: 22 September 2024
Laura
United KingdomThe staff are very friendly! Breakfast this morning was great! Day at the races were made by the short walk to the grounds from the hotel
Stayed in September 2024
Reviewed: 20 September 2024
Rosemary
AustraliaDid not understand that accommodation was not in main building but in separate building. Had to walk outside between the two for breakfast.
Suitable for two night stay
Stayed in September 2024
Reviewed: 18 September 2024
Devlon
United KingdomLocation fab, room lovely size
Stayed in September 2024
Reviewed: 18 September 2024
Andrew
United KingdomLoved everything, excellent breakfast room was large and very clean and the staff where excellent nothing to much trouble
Stayed in September 2024
Reviewed: 17 September 2024
Lynsey
United KingdomGreat location beautiful main building
Stayed in September 2024
Reviewed: 17 September 2024
Michelle
United KingdomInitially disappointed to not be in the main building, however the bedroom in the side building was very comfortable.
The main house is lovely.
Stayed in September 2024
Reviewed: 17 September 2024
Richard
AustraliaPerfect location for golf, excellent food as well. If you have dinner, the beef bourguignon is excellent.
Stayed in September 2024
Reviewed: 15 September 2024
Kaylene
AustraliaFree parking was a bit of a hike with luggage.
Room was spacious, clean and comfortable. Staff were friendly and helpful.
Stayed in September 2024
Reviewed: 15 September 2024
Patricia
United KingdomSituated in lovely grounds, this hotel is perfect in every way and exceeds expectations in the way it has given thought to providing above and beyond everything that makes the stay so enjoyable. Spacious rooms are totally clean with very comfortable beds and useful items such as ironing facilities, hairdryers, fresh towels every day. The staff are so very kind and helpful; we found the local people in Ayr to be the same. The breakfasts are first class and evening meals also. This hotel goes to the top of our list and we are looking forward to returning.
Stayed in September 2024
Reviewed: 15 September 2024
Andrew
United KingdomCan’t think of anything
Location - Staff - Food
Stayed in September 2024
Reviewed: 15 September 2024
Peter
United KingdomBeing in a annex
The main building was stunning and the grounds beautifully kept
Stayed in September 2024
Reviewed: 14 September 2024
Wayne
United KingdomNothing
Stayed many times always spot on
Stayed in September 2024
Reviewed: 14 September 2024
Steve
AustraliaIts location
Stayed in September 2024
Reviewed: 14 September 2024
Pauline
United Kingdomfood very good. staff first class
Stayed in September 2024
Reviewed: 13 September 2024
Ruth
New ZealandService lane was just below us. I had not slept well and finally went to sleep and was awoken at 8.00am by beer kegs or similar being unloaded from a truck. It was really noisy. This was followed by another truck unloading food items. Coffee maker didnt work.
Beautiful room in the main house,very spacious.
Stayed in September 2024
Reviewed: 13 September 2024
Albert
United KingdomGoing home
Stafff we’re very friendly and helpful Breakas was 12 out of 10 Mmmmm Grounds were beautifull Will be back
Stayed in September 2024
Reviewed: 13 September 2024
Stacy
United KingdomReception is in another building
Very clean and comfortable, right next to the racecourse
Stayed in September 2024
Reviewed: 12 September 2024
John
United KingdomAbsolutely nothing
The hotel and staff were amazing
Stayed in September 2024
Reviewed: 11 September 2024
Ruth
United KingdomRestaurant was not great A fridge was not working so had a limited menu Waited ages for good to be served , an hour from starter to main course and then it was cold !
Location
Stayed in August 2024
Reviewed: 11 September 2024
Hugh
United KingdomWhoever put the towel rail next to the toilet never tried sitting there!
Clean, sophisticated
Stayed in August 2024
Reviewed: 10 September 2024
Re
United StatesActually, nothing, maybe for some, it may be disappointing that there are no elevators in some of the buildings.
Even though the facilities are older, they are very well kept and maintained. The staff is very friendly and helpful. Rooms are very comfortable.
Stayed in September 2024
Reviewed: 10 September 2024
Keith
JerseyMy room was on the first floor so had to carry my heavy luggage up the stairs
Spacious & comfortable room. Excellent choice on the breakfast menu & staff very friendly & helpful
Stayed in September 2024
Lübeck, Germany
Chicago, USA
Exeter, UK
Olías del Rey, Spain
Lubiszewo, Poland
Sölden, Austria
Diamante, Italy
Kirchheim, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content