Achintore Road, Fort William, PH33 6ED, United Kingdom
#16 of 28 hotels in Fort William
Guests' ChoiceBased on 2237 hotel reviews
7.4Cleanliness
8.0
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 16 June 2024
Darryl
United KingdomFirst issued with room 54 which although it had a loch view was not up to the standard we had booked, was then moved to room 34 which was excellent
Very friendly staff, Rose and her husband were excellent
Stayed in June 2024
Reviewed: 16 June 2024
Diane
United KingdomSuperior room had an extra large king size which was two singles together - that was ok but the quilt was only a king size so didn’t go all the way over the bed
Great location and lovely views from the front facing room
Stayed in June 2024
Reviewed: 16 June 2024
Petrik
NetherlandsView from room
Excellent service from staff, especially Vanessa, Rose Ann and Jhan.
Stayed in June 2024
Reviewed: 14 June 2024
James
United KingdomStaff were very helpful when I needed to stay an extra day.
Stayed in June 2024
Reviewed: 14 June 2024
Chris
United KingdomThe down side was that of all the rooms we had ( ten rooms for 5 days ) of these two were Superior twin rooms in what they call the Annex. There is nothing superior about them in all honesty. They were Cold, They were Damp and the Walls are so thin that you can hear people in the next room go to the toilet. And it was like a building site with painting going on, The heaters were not working at times causing condensation on the windows inside. And over 5 days it was not nice. I did raise the issue and said they these were not £200+ per night rooms. Had we been for just one night then not too bad, but 5 days. Two of my party had to return home a day early so i gave the hotel back those rooms to which they hired out and hoped for some kind of compensation for the two annex rooms, to date despite my emails i have met with silence. We spent just less than £9000 on rooms and lots of money in Bar and Food and the feedback on our complaint was poor.
My group ( 17 of us ) and I thought the Hotel was overall good. We stayed for 5 days and The Staff were excellent and did everything possible to make our stay good. The Bar and meal Staff were especially good. The decor is nice, the breakfast were spot on and plentiful. All the rooms were of a good standard with no complaints apart from the two superior twins ( see below )
Stayed in June 2024
Reviewed: 10 June 2024
Paul
United KingdomNot a problem at all for me, but be aware this is an older building and not all rooms are reachable from a lift (I assume there is one but I didn't look for it) without using at least some stairs.
Comfortable room with contemporary fittings. My room had a single bed but it was very generously-proportioned, I would say about 50% wider than singles I have been used to. Loved the menu choice in the restaurant with a nice mix of western and eastern food. Very friendly and helpful staff. Good location at the south end of the main street with shops, restaurants etc. close by. A moderate but level walk (or short taxi ride) from the railway/bus station.
Stayed in June 2024
Reviewed: 6 June 2024
Joanna
United KingdomBathroom wasn’t as clean as it could have been
It was warm and comfortable
Stayed in June 2024
Reviewed: 3 June 2024
Catherine
United Kingdomroom excellent and a good hearty breakfast location walking distance to town
Stayed in April 2024
Reviewed: 3 June 2024
Jason
United KingdomNo heating, small shower and room needs updating
Friendly staff and reception area, good breakfast
Stayed in May 2024
Reviewed: 3 June 2024
Susan
GuernseyRoom next to lift so quite noisy. Bathroom was very dark. Not all the fruit served at breakfast was fresh, some tinned mandarins etc.
Room was nice and had lovely view so could watch cruise liner departing. Within easy walking distance of shops and restaurants.
Stayed in May 2024
Reviewed: 28 May 2024
Prashant
United KingdomNoisy rooms, no view
Superb location, good restaurant, easy parking, clean room
Stayed in May 2024
Reviewed: 28 May 2024
Lindsay
AustraliaThere was nothing that I didn’t like
The little extras that they put in the room like water, chips, biscuits and slippers.
Stayed in May 2024
Reviewed: 27 May 2024
Donna
United KingdomTv not working properly and not always hot water for shower
Friendly and helpful staff. Great location and good breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Sandra
United KingdomSize of room was small for a superior room so we felt it over priced
Clean comfortable and very friendly
Stayed in May 2024
Reviewed: 26 May 2024
Lawrence
United StatesCan’t think of any negatives
Staff was accommodating. The room was good sized, clean and comfortable. Breakfast was a very good buffet. Location was convenient parking was adequate
Stayed in May 2024
Reviewed: 24 May 2024
Cheryl
United StatesIt’s very old, could use some deep cleaning.
The location was good. The staff were friendly and helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Razco75
IsraelSmall room.
Breakfast was great
Stayed in May 2024
Reviewed: 19 May 2024
Alvin
AustraliaThe building is a bit run down, and the room facilities were below average.
The staff and service. Breakfast was good.
Stayed in May 2024
Reviewed: 19 May 2024
Edwin
IrelandThe room was quite small and our double bed did not have a bedside table on one side.
The staff were wonderful, especially Rose Ann, so friendly. The food was very good and the bed was really comfortable.
Stayed in May 2024
Reviewed: 19 May 2024
Deborah
AustraliaOur room overlooked the service pipes at the back of building. The walls were thin so you could hear people walking and talking in the corridor. At breakfast, the jams were in large jars with a spoon for everyone to handle and self serve. Not very hygienic. Would be better to put single portions into small dish to take to table.
Good location. Close to walk up the high street. Staff very friendly. There was a lift although it was tiny. Free parking. Room looked fairly updated and had no carpet. Complimentary sparkling and still waters, crisps and biscuits.
Stayed in April 2024
Reviewed: 16 May 2024
John
United KingdomCleanliness and location
Stayed in May 2024
Reviewed: 15 May 2024
David
United KingdomRoom wasnt cleaned prior to arrival
Location is great
Stayed in April 2024
Reviewed: 13 May 2024
Mark
United KingdomRoom Spotless. Breakfast very good. Only drawback was television didn't work and no one appeared after reporting it
Stayed in May 2024
Reviewed: 6 May 2024
Peter
AustraliaRoom was a single room, so was a bit smaller, but certainly did the job well enough. Hotel itself is a little older. Good overall location, nice and close to the main shopping and dining areas of Fort William. Staff were lovely.
Stayed in April 2024
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