Wellington Terrace, Clevedon, BS21 7BL, United Kingdom
#4 of 7 hotels in Clevedon
Guests' ChoiceBased on 2392 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.9
Facilities
7.3
Staff
8.6
Value for money
7.4
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Jeffrey
United KingdomLooking a bit tired
lovely location and very handy for sights and Portbury for sailing
Stayed in May 2024
Reviewed: 15 May 2024
Alexandra
United KingdomNot much outdoor seating to enjoy the view it was probably a lovely hotel once but now feels outdated our room at the top had one little window with a scruffy curtain - as it was a hot day the room was too warm in the evening - evening meal ok breakfast better
Nice location overlooking the sea
Stayed in May 2024
Reviewed: 13 May 2024
Susan
United KingdomRoom very hot but staff got us a fan which helped Think building needs some updating also the rooms.
Room quite small for double, view was over front of building, Breakfast good and staff very helpful, nothing was to much trouble.
Stayed in May 2024
Reviewed: 12 May 2024
Bruce
CanadaDated rooms and lack of air-conditioning. A more accurate description of the amenities would be a good thing.
Location and food were great
Stayed in May 2024
Reviewed: 12 May 2024
Chris
United KingdomThere was no blind in sky light so we were woken between 5-6am with blinding sunlight. The floor was sloped so the toilet seat wouldn't stay up and bring a man this isn't good.... The bed moved around a lot as it was very light and on wheels.
The staff were very friendly and extremely helpful
Stayed in May 2024
Reviewed: 12 May 2024
Martin
United KingdomBathroom rather dated and room a bit tiny
Properly had character and was comfortable
Stayed in April 2024
Reviewed: 10 May 2024
Suzanne
United KingdomOur ensuite needed an update. Very tired with cracked basin. Rest of bedroom was fine.
Very tasty breakfast served in pleasant dining room.
Stayed in May 2024
Reviewed: 7 May 2024
Dawn
AustraliaStaff were very not that friendly..not sure if it was because I was a solo traveller or just disinterested. Not like the B&Bs I had stayed in where people were so friendly and interested in you as a person not a number.
Location was lovely and very safe and not too far to drive to Bristol.
Stayed in May 2024
Reviewed: 7 May 2024
Claire
United KingdomIt was what we expected for an old hotel and fairly priced.
Excellent room with sea view. For very little extra cost. Meal was nice and breakfast very good.
Stayed in May 2024
Reviewed: 6 May 2024
Elizabeth
United KingdomThe fish cakes were mostly mashed potato
Very goid
Stayed in May 2024
Reviewed: 6 May 2024
Tim
United KingdomBath to high with no grab handles to help get in and out of the bath Over shower in bath needs a none slip mat to prevent slips
Breakfast was very good
Stayed in April 2024
Reviewed: 3 May 2024
Richard
United KingdomDecor poor. Hotel needs a refurb. Buffet breakfast - Hot food good but no obvious vegetarian options. Cold food poor quality.
Location. Room good size with sea view.
Stayed in May 2024
Reviewed: 27 April 2024
Powell
United KingdomThe bath was too high and no shower mat
Good location and value for money
Stayed in April 2024
Reviewed: 27 April 2024
Denis
United KingdomUnfortunately our room was above the boiler house and the boiler ran quite noisily most of the night, shutting the windows did not help either, and made for a disturbed sleep.
The breakfast was excellent, the room was comfortable, parking excellent
Stayed in April 2024
Reviewed: 23 April 2024
Thould
United StatesWhole place in need of TLC and some staff upgrade.
Good view but room was in need of a little TLC
Stayed in April 2024
Reviewed: 23 April 2024
Jennie
United KingdomThe whole place needs to be redecorated. Lovely old building but really needs brightening up. Extension lead for the bedroom side lights! Is that safe? Shower controls not clear, top dial did nothing , lower dial temperamental Also need a slip mat or equivalent in the bath.
Location is lovely, breakfast good , friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Trudy
United KingdomThe heating was on way too high throughout the building. I had to keep the bedroom window open through the night to be able to sleep and because they are sash windows they were banging against the frame all night preventing me from sleeping properly.
The faculties were clean and comfortable, the food was excellent and the staff were extremely friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Christine
United KingdomAfter going out in the evening we arrived back at 9.40pm to find the front doors locked and the ground floor in almost darkness. Despite being told the doors are locked at 10pm. The bar was closed so no chance of the night cap we would have liked.
Breakfast was good. Bed's very comfortable.
Stayed in April 2024
Reviewed: 18 April 2024
Karen
United KingdomTied decor and far tooooo hot
The view
Stayed in April 2024
Reviewed: 18 April 2024
Hazel
United KingdomReception staff ok when first arrived but not overly friendly after that A long way to carry drinks out to the balcony Key card didn’t work for our room as something was wrong with it. We were transferred to another room with the same rating but clearly a lot smaller than the original (although I was told it was the same). I was told there was no alternative unless we wanted to move again for the second night. A bit of honesty would have been better! Shower very weak and took ages for hot water to come through. A bit dusty in places in our room TV picture was pixelated and not watchable.
Bar staff were fast Breakfast staff were polite & helpful Location was excellent Free parking on site Balcony area overlooking the sea Restaurant overlooking the sea
Stayed in April 2024
Reviewed: 17 April 2024
Gordon
United KingdomHotel is a bit tired and could do with a facelift. Restaurant, whilst having great outlook, was slightly stuffy and menu could benefit from some improvement. One also wonders why breakfast is served differently i.e. buffet one day to freshly cooked and served the next.
Comfortable dated victorian hotel in excellent location with great views. All staff very amenable and pleasantly helpful.
Stayed in April 2024
Reviewed: 13 April 2024
A
United KingdomBathroom was very small and very basic. Beds were not very comfortable, no headboard on the bed. Carpet bit rundown. Windows were not easy to open.
We were upgraded and the room was very big snd nice
Stayed in March 2024
Reviewed: 12 April 2024
David
United KingdomBar / restaurant menu are the same. Not enough variation or veggies on the menu
Great location with a stunning view
Stayed in April 2024
Reviewed: 11 April 2024
Robert
United KingdomRooms ok, but tired. Doors needed replacing or at least a coat of paint. Radiator didn’t work, very old fashioned needed replacement.
Location. Plenty of parking
Stayed in April 2024
Gstaad, Switzerland
Cluj-Napoca, Romania
Clarksville, USA
Cali, Colombia
Swalmen, Netherlands
Zadar, Croatia
Sovata, Romania
Konya, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content