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  5. Reviews of voco Manchester - City Centre, an IHG Hotel

Reviews of voco Manchester - City Centre, an IHG Hotel 4 stars

59 Portland Street, Manchester, M1 3HP, United Kingdom

#11 of 118 hotels in Manchester

Guests' Choice

Review score

Based on 6422 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 June 2024

    9.0
    A great weekend in Manchester and a lovely hotel to stay in!
    • Leisure trip
    • Couple
    • Skyline Suite
    • Stayed 1 night
    • Submitted via mobile

    n/a

    Excellent city location with lovely room and friendly staff

    Stayed in May 2024

  • Reviewed: 21 June 2024

    9.0
    Really great stay, would come back again
    • Leisure trip
    • Couple
    • Governor Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Really minor but Room was very stuffy, we both woke up needing fresh air and were very warm

    Stylish design, quirky bar area and great location

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The hotel is in a great location in central Manchester. Lovely rooms and very clean. Bathroom and shower are spacious and beds are comfortable. Staff is helpful and breakfast is excellent, large selection of food and drinks.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The only issue I had was the price for a drink at the bar . But it is the city centre so expect that some what.

    Great location to where I needed to be , plenty off bars close by . Lovely room and the balcony was an added touch

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Nice hotel, good central location - nice and helpfulstaff.
    • Leisure trip
    • Group
    • Liberty Double or Twin Accessible Suite
    • Stayed 3 nights

    The breakfast "managers" were not very helpful at all, in fact whist younger staff were running around like headless chickens the managers did very little. When I approached a manager to ask for some Decaf tea, he said they didn't have any and there was no option for decaf coffee either. However the following day a member of staff (not a manager) quickly found a great big box of decaf tea in a cupboard - why are they not out for folk to use. As a person allergic to caffeine, I had less choice then anyone else.

    The location of the hotel was perfect for central Manchester, staff helpful and kind.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Comfortable, clean, friendly staff
    • Leisure trip
    • People with friends
    • Club Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The price was steep. Probably because of an event in the weekend, and the location in the city, but it was definitely on the high side.

    The property is amazingly located, close to the city center, metro link, and trains. This means you have endless access to everything Manchester and its surroundings have to offer. The rooms are super quiet, with a really efficient climate control and the best beds and pillows ever. The rooms are small but clean and are perfect if you are fully abled. If you are disabled they may be a bit small. We hadn’t booked anything special room wise, so perhaps the other rooms offer more space that I am not aware of. We did not have any breakfast at the hotel but we did order room service. The roomservice was very quick and the pizza we ordered was really tasty. Clearly not an Italian pizza but, for room service really great. It felt homemade and fresh. The shower was really lovely, offering a rain shower and a separate more traditional shower. The hotel has big flasks with shower gel, shampoo, conditioner, hand wash and body lotion that were of great quality for a hotel offering. really appreciated this being available. The staff was kind, patients and did not mind accommodating when we wanted to leave 10 minutes later than our check out time so we didn’t have to wait in the cold and rain. They were also very kind to take us a group picture.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Excellent hotel
    • Leisure trip
    • Family with young children
    • Club Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    A gem of a hotel from staff to pillows!! Just amazing!!!

    Stayed in May 2024

  • Reviewed: 17 June 2024

    8.0
    Ok, over priced , good location
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was really small, the toaster at breakfast kept sticking and there wasn’t always a staff member in sight to retrieve the bread - just replace the toaster! The hairdryer was pathetic. The glass bathroom wall meant you couldn’t put the light on in the night as would wake each other. It was definitely overpriced for what we received.

    Location was good, the staff were really friendly, nice bar area/tv seating area. Great poached eggs for breakfast.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Definitely recommend would visit again
    • Leisure trip
    • Couple
    • Snug Double
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely rooms and nice staff

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Club Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed here before lovely central location

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Staff were very friendly and helpful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a smell of drains near the downstairs bathroom area

    Room decor v stylish

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely comfortable hotel with very pleasant staff. Great location, would happily stay again!

    Stayed in May 2024

  • Reviewed: 12 June 2024

    10
    Great
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    It was just what we needed

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Great trip in a great city
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were roasting hot, no air con and didn’t have window to open

    Hotel was clean, Modern and great location

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Had a great time in a great city 👍🏻
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were roasting hot, no air con and no windows to open which wasn’t great, especially in summer.

    Very clean and modern, great location and very well priced.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Nice theme hotel
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights

    Personell at the bar did not know what they have in the menu.

    Nice hotel in central area, our room had a view to the street but I canimagine that a lot of rooms have view to the opposite building. Breakfast offered good selection of savoury and sweet options.

    Stayed in May 2024

  • Reviewed: 11 June 2024

    8.0
    A pleasant stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    De-Caff teabags not available. My wife suffers with Migraines and can only use De-caff. We did ask the maid and she came back with some De-caff coffee which was a nice touch. Internet access was not very good to be honest. It perhaps should have had something in the room to explain passwords and how to access it.

    Very comfy bed. Good spacious room. Bathroom. Shower in particular, was superb. Good size TV. Would definitely return for a short stay weekend break. Great Location. Central to most things.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Ideal for city centre stay.
    • Leisure trip
    • Solo traveller
    • Snug Double
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in May 2024

  • Reviewed: 9 June 2024

    8.0
    Excellent location and many good points but restaurant requires improvement
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    The restaurant was an unpleasant experience. On the breakfast, staff puts several pieces of old cheese and old meat (so that it is dangerous to it them), people do not take them (obviously), and staff does not change them during the whole breakfast. This was the same scenario during all 3 days of my stay. When I asked a lady if they had fresh cheese, she responded very nervously that the cheese was fresh (it was not). So they just pretend that they serve cheese and meat - good savings for them! In the restaurant a guy cleans tables with a very small napkin - absolutely dirty! - and first he wipes the table and thereafter he wipes chairs with the same dirty napkin. Rooms on the lower floors smell damp and windows are closed, so try to get a room on the upper floors.

    Excellent location in the city centre, generally nice and new room, comfortable bed, a/c, towels heating, very good and helpful receptionist and room service, fridge where you can keep your food

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Comfortable hotel, reasonably priced
    • Leisure trip
    • Group
    • Snug Double
    • Stayed 1 night

    Breakfast small choice. Bar not open late

    Room comfortable. Good bathroom. Location good

    Stayed in June 2024

  • Reviewed: 6 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We couldn’t find fault with anything.

    Lovely modern hotel in an excellent location. Our room was great with a very comfortable bed. Good quality complimentary toiletries in the bathroom. Breakfast was very good with lots of choice. Staff throughout the hotel were helpful and pleasant. We would definitely stay here again.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Nice hotel.
    • Leisure trip
    • Solo traveller
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    On return from gig at Co-op Live, the bar was shut, which meant my evening came to an abrupt halt. Evening staff not very friendly. Breakfast fine, but fruit and cereal offerings were underwhelming. Breakfast staff still need a lot of training.

    Helpful info before arrival. Easy to find. Central location.. Nice decor. Friendly efficient reception staff on check-in and check-out. Nice room. Comfy bed. Good shower. Espresso machine and nice biscuits etc.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Great hotel in city centre.
    • Leisure trip
    • Couple
    • Highline Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wi-Fi could be better, and should be password protected. Phone signal inside the hotel was not good at all... not that voco is to blame for this.

    Very friendly, helpful staff all over. Nice room, good amenities, nice reception area.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Highly recommended.
    • Leisure trip
    • Couple
    • Brooklyn Suite
    • Stayed 1 night
    • Submitted via mobile

    We wasn't made aware the name was changing so when we arrived the new name wasn't on the building it was very confusing.

    Location was fantastic, the most comfiest bed I have ever slept in and the breakfast was delicious so much choice and refreshments was very refreshing.

    Stayed in April 2024

Showing 1 – 25

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