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  5. Reviews of Vintry & Mercer Hotel - Small Luxury Hotels of the World

Reviews of Vintry & Mercer Hotel - Small Luxury Hotels of the World 5 stars

20 Garlick Hill, City of London, London, EC4V 2AU, United Kingdom

#17 of 1,021 hotels in London

Guests' Choice

Review score

Based on 3117 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 22 September 2024

    8.0
    Memorable loved the roof top bar and the room was great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t overly keen on my breakfast but everything else was good

    Design / style / staff loved it would return

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    Great birthday weekend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room could of been just slightly bigger

    Room was great breakfast although pricey was worth every penny

    Stayed in August 2024

  • Reviewed: 21 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fabulous hotel. Book it 🤍

    Stayed in August 2024

  • Reviewed: 21 September 2024

    8.0
    Excellent service and homelessness
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The ventilation system in actual room 316 didn’t work where bed was so I was warmer than I would’ve wanted. The system was on highest at 3 and at 17 degrees, but room was more like 30. I’m sure it just needs a tweak, I didn’t mention because I didn’t wish for them to deal with whilst I was there. The restaurant was closed as there was a function on, but I would liked to have dined in there to see the roof top.

    Staff are very friendly and helpful. I liked it didn’t feel like a hotel chain-homelessness Room service is 15 mins from order!! Excellent Reception team excellent. Porter was very impressive, showed me how equipment worked and very helpful the whole time.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Excellent stay both for business and for private travel
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Roof terrace restaurant closed during my stay owing to a private event.

    Convenient location in the City of London Efficient check in and check out, small but thoughtfully appointed and comfortable room. Quiet despite various functions at the hotel.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Best place in London I ever stayed
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. All exceptionally good.

    Super Service. Just amazing place to stay.

    Stayed in August 2024

  • Reviewed: 15 September 2024

    10
    A Gem in the Heart of London
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    We wished we stayed longer.

    Nestled in the city, Vintry and Mercer offers an unforgettable stay. The exceptional staff go above and beyond, warmly welcoming guests and accommodating requests with genuine care. Our experience was elevated by their thoughtful gesture of storing our luggage during our European cruise and arranging a taxi upon our return. The beautifully appointed rooms exude luxury and cleanliness, providing a comfortable retreat. The crowning glory is the rooftop terrace restaurant, boasting panoramic views of London, including St Paul's Cathedral. Here, guests can indulge in a delicious menu while soaking in the breathtaking cityscape. Vintry and Mercer's attention to detail and commitment to guest satisfaction make it a must-visit destination for discerning travelers.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Whilst I would score it 10 it is quite expensive. I'd go again though.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stylish and very comfortable. Great location too.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Great 24 hours in London
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much

    Lovely property and rooms. Outstanding staff and service

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Best place to stay in London City
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really

    Everything was exceptional

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Top!
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Location, staff, accommodation, all....

    Stayed in August 2024

  • Reviewed: 14 September 2024

    8.0
    surprisingly comfortable and very pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    although room was comfortable, it was a bit narrow. difficult with traffic to get to by taxi as on the very east side of the city. Just use the train/tube

    very good breakfast, delicious chai latte. front desk extremely helpful in getting us a private driver to go out to bombay distillery, tube station just one block away, very convenient. everything in mini bar complimentary and was replenished

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Good location for a city walking. Nice stuff and very clean.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good, feels clean and bed was really comfortable

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    All good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For the dimension or the room I think 5 stars are too much. They don’t have a congierce to help with the luggages bringing them in the room. My daughter has solied the sheets but they ain’t changed.

    Very good position, near the metro station and the staff is very kindly. Price is ok for the hotel.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit small but nice and cozy.

    Location, amenities in the room, clean and great atmosphere. Rooftop bar was spectacular views.

    Stayed in August 2024

  • Reviewed: 6 September 2024

    10
    1000/10 Reccomended
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    The suite was fantastic. From entering the premises it was already mind blowing at how clean and aesthetically pleasing the place was. The staff if you asked them to jump, would have asked how high bless them. I've stayed in a few suites in London and this by far tops the list and will happily go back numerous times over to Vintry

    Stayed in August 2024

  • Reviewed: 5 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice hotel. Rooms are great quality

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    So glad I chose this hotel, saving up to come back again!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Only negative was, we ordered room service breakfast on our last morning and asked for no avocado on the vegetarian hot breakfast but despite it being acknowledged it still came with it right in the middle of the plate. And then after we checked out they had charged us more for the breakfast than the advertised price.

    Beds were amazingly comfortable. Air Con worked really well. Room was so quiet, down a very quiet road but right in the heart of the city. The smell in reception was gorgeous. Staff were so friendly and helpful.

    Stayed in August 2024

  • Reviewed: 4 September 2024

    9.0
    Ideal spot to explore everything London has to offer!
    • Business trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night

    I recently had the pleasure of staying at the Vintry & Mercer Hotel in London, and it was an exceptional experience from start to finish. The hotel’s location is perfect, nestled in the heart of London and just a short walk from iconic landmarks like St. Paul's Cathedral and the South Bank. Whether you're in the city for business or leisure, you'll find yourself in the ideal spot to explore everything London has to offer. The design of the hotel is simply gorgeous, with a blend of contemporary elegance and classic charm that makes for a truly luxurious stay. The rooms are impeccably designed, offering comfort and style in equal measure, with every amenity you could need thoughtfully provided. One of the highlights of my stay was the rooftop restaurant. Not only does it offer superb food, but the view is absolutely spectacular, providing a stunning panorama of the city. The service here is top-notch, with the servers being wonderfully attentive and friendly, enhancing the overall dining experience. I would also like to give a special mention to Lorend, the porter. His kindness, professionalism, and attentiveness really stood out during my stay. From the moment I checked in to the time I left, Lorend was quick to assist, making me feel genuinely cared for. Unfortunately, I didn’t have any cash on hand to tip him, but I sincerely hope the hotel recognizes what a valuable asset he is to their team. Overall, my stay at the Vintry & Mercer Hotel was truly memorable. I would highly recommend it to anyone looking for a luxurious, well-located hotel in London with outstanding service and amenities. I can’t wait to return!

    Stayed in August 2024

  • Reviewed: 2 September 2024

    10
    A lovely modern hotel in the heart of London. Highly recommended.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing, it was spot on!

    We loved everything about our stay. The staff were excellent, the room was comfortable and the rooftop bar and restaurant were exceptional. We also enjoyed the superb breakfast.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Very nice
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only downside is that it is pricey.

    Friendly staff, very well equipped. Amazing breakfast.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Best stay ever. They are the most attentive staff I’ve ever encountered.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything! Best staff, service, amenities, property. An amazing hotel!

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Comfortable but very over priced.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Room very small. Nowhere to put your clothes. No draws. Limit cubby holes.

    Easy to the Tube

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Wonderful Hotel in a quiet area of the city
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Scrambled eggs dissapointing! I feel staff may just need training as they were very polite.

    Breakfast needs improving, food needs to be hotter and also better range of bread.

    Stayed in August 2024

Showing 1 – 25

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