Brailsford Way, Chilwell, Nottingham, Nottingham, NG9 6DL, United Kingdom
#31 of 42 hotels in Nottingham
Guests' ChoiceBased on 1754 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.9
Staff
8.2
Value for money
7.1
Free WiFi
7.5
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End of dialog contentReviewed: 16 June 2024
Brendan
United KingdomSink plug did not work
Friendly staff, good general facilities
Stayed in June 2024
Reviewed: 10 June 2024
Bethany
United KingdomToilet seat would not stay up, loud music from the pub as windows were needed to be opened as no fan. Could do with some plug sockets by bed to charge phones.
Easy to find, comfortable bed, Starbucks on site
Stayed in June 2024
Reviewed: 9 June 2024
Rebecca
United KingdomCost of soft drinks
Leisure facilities
Stayed in June 2024
Reviewed: 7 June 2024
Andrei
United KingdomNo AC in the room! Unattractive view. Breakfast is poor quality, bad ingredients badly cooked
Nice swimming pool but too busy. Quiet location. Nice modern room décor. Lovely bathroom and high-quality toiletries. Friendly staff.
Stayed in May 2024
Reviewed: 7 June 2024
Judith
United KingdomIt said you had to pay to swim in the pool. Offer of points worth £5 if you signed up.. which I did but as we'd paid for our meals in advance & had our dinner I could not see how to take advantage of my discount £5.Had to borrow adapter to charge my phone..a different plug in hotel room to my usual. I booked 2 rooms (4 people) & rooms not the same & on different floors!¡
Staff friendly
Stayed in June 2024
Reviewed: 7 June 2024
Judith
United KingdomYou had to pay extra to swim park car etc & we had to ask to borrow an adapter to charge phone.. our plug wouldn't fit...I think this should be mentioned in booking info. & only 2 towels for the 2 of us.. 1 bath towel & 1 hand towel.. as I said staff were great so Im sure if we had asked we would have been given an extra towel.. so no problem really. ( Just undressed late at night when we realised).also I booked 2 rooms & they were on different floors. They did apologise when we checked in one of the rooms the beds were almost on the floor so I hope they found them ok
Staff helpful& friendly
Stayed in June 2024
Reviewed: 6 June 2024
Paul
United KingdomCleanliness of shower and room and towels taken for laundry not replaced
Good breakfast and very helpful and efficient staff
Stayed in May 2024
Reviewed: 3 June 2024
Donata
United KingdomAbout breakfast I love hash browns, but I missed her. Fried eggs don't look like fried eggs. On the table empty souse. Housekeeper don't hoovering, and don't clean the bathroom.
I liked the friendly team, very quick check in and check out, good size swimming pool. great size bed. Good location.
Stayed in June 2024
Reviewed: 2 June 2024
Steph
United KingdomDidnt like the self check in process. Felt impersonal. Breakfast was average
Beds were comfortable. Tv was big with lots of choice. Pool was nice. Bar staff and breakfast staff where nice
Stayed in June 2024
Reviewed: 1 June 2024
Rachel
United KingdomNeeded a bit of TLC in places
Easy to get to and very friendly helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Gillian
United KingdomNice venue and good location
Stayed in May 2024
Reviewed: 27 May 2024
Michele
United KingdomPillows all bulky. Would be nice to have at least one soft or thin.
Meet and greet staff friendly and efficient. Good to have parking included in the price. Bed was comfortable and temperature of room ideal. Decent hairdryer was a bonus.
Stayed in May 2024
Reviewed: 27 May 2024
Clive
United KingdomRoom was very tired, and paint chipped. Furniture was dated and dark. Cleanliness was ok at best. No towel rail to hang towel near shower. Plug sockets were lacking near bed No airconditioning Seemed to be lacking a few things you get in other hotels.
Breakfast was good, location was great. Communal facilities good
Stayed in May 2024
Reviewed: 26 May 2024
Michael
United KingdomThe cost to stay
Pool.clean .staff where good
Stayed in May 2024
Reviewed: 16 May 2024
Peter
United KingdomToo hot
Location and breakfast fine
Stayed in May 2024
Reviewed: 12 May 2024
Angela
United KingdomHeater not working and view out of room, room wasn’t worth the extra
Leisure facilities
Stayed in April 2024
Reviewed: 11 May 2024
James
United KingdomRoom location
Stayed in May 2024
Reviewed: 11 May 2024
Chris
United KingdomThe room had rubbish left in it, as I found tattoo stickers and towels left behind from a previous user and there were sweets on the floor so not sure it was hoovered properly. There was food in the chair at breakfast from the previous night, as I went to breakfast early so it wasn’t somebody else from breakfast.
Location for the purpose of my stay was great
Stayed in May 2024
Reviewed: 11 May 2024
Kimberley
United KingdomRoom was quite a walk to main facilities and room didn't have air con!
The gym, Starbucks etc
Stayed in May 2024
Reviewed: 9 May 2024
Justin
United KingdomExpensive for room only. Breakfast was extra and ran out of a few things coffee and plates for example so had to wait. If you’re staying with your kids be aware they aren’t allowed in the pool after 6 o’clock.
Friendly staff great location for what we needed.
Stayed in May 2024
Reviewed: 28 April 2024
John
United KingdomDated and some not very plesant guests Breakfast was very hit and miss and the bar took an age to get served
Stayed in April 2024
Reviewed: 28 April 2024
Dave
United KingdomThe lighting could be better but not huge issue. The walk to my room to many steps up and down stairs to get to room. Would have been an issue if I was elderly
Bed was comfy, sky sports on the TV in room. Nice pub/bar and a Starbucks All you can eat breakfast for 9.99
Stayed in April 2024
Reviewed: 27 April 2024
Katherine
United KingdomI had a connecting door to next room so could hear everything, including snoring most of night. Generally quite a noisy hotel. Also have to check yourself in so one poor girl trying to manage at least four people checking in, some with queries. Lost personal touch.
Location and it was clean.
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
United KingdomIt's near to my son's house,for when I visit.and you know what to expect from the hotel chain when you are booking.
Stayed in April 2024
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