Brailsford Way, Chilwell, Nottingham, Nottingham, NG9 6DL, United Kingdom
#32 of 41 hotels in Nottingham
Guests' ChoiceBased on 1787 hotel reviews
7.4Cleanliness
8.0
Comfort
8.1
Location
8.3
Facilities
8.0
Staff
8.3
Value for money
7.2
Free WiFi
7.8
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End of dialog contentReviewed: 12 May 2024
Angela
United KingdomHeater not working and view out of room, room wasn’t worth the extra
Leisure facilities
Stayed in April 2024
Reviewed: 11 May 2024
James
United KingdomRoom location
Stayed in May 2024
Reviewed: 11 May 2024
Chris
United KingdomThe room had rubbish left in it, as I found tattoo stickers and towels left behind from a previous user and there were sweets on the floor so not sure it was hoovered properly. There was food in the chair at breakfast from the previous night, as I went to breakfast early so it wasn’t somebody else from breakfast.
Location for the purpose of my stay was great
Stayed in May 2024
Reviewed: 11 May 2024
Kimberley
United KingdomRoom was quite a walk to main facilities and room didn't have air con!
The gym, Starbucks etc
Stayed in May 2024
Reviewed: 9 May 2024
Justin
United KingdomExpensive for room only. Breakfast was extra and ran out of a few things coffee and plates for example so had to wait. If you’re staying with your kids be aware they aren’t allowed in the pool after 6 o’clock.
Friendly staff great location for what we needed.
Stayed in May 2024
Reviewed: 28 April 2024
John
United KingdomDated and some not very plesant guests Breakfast was very hit and miss and the bar took an age to get served
Stayed in April 2024
Reviewed: 28 April 2024
Dave
United KingdomThe lighting could be better but not huge issue. The walk to my room to many steps up and down stairs to get to room. Would have been an issue if I was elderly
Bed was comfy, sky sports on the TV in room. Nice pub/bar and a Starbucks All you can eat breakfast for 9.99
Stayed in April 2024
Reviewed: 27 April 2024
Katherine
United KingdomI had a connecting door to next room so could hear everything, including snoring most of night. Generally quite a noisy hotel. Also have to check yourself in so one poor girl trying to manage at least four people checking in, some with queries. Lost personal touch.
Location and it was clean.
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
United KingdomIt's near to my son's house,for when I visit.and you know what to expect from the hotel chain when you are booking.
Stayed in April 2024
Reviewed: 12 April 2024
Rod
United KingdomFire alarm activated at 8am on first morning. Fire alarm, accidentally set off at 6am, on second morning, disturbing much needed sleep.
Spacious, comfortable room
Stayed in April 2024
Reviewed: 10 April 2024
Mateus
United KingdomThe breakfast didn't have any fruit, was missing chocolate powder or hot chocolate in the coffee machine and no cheese at all, I'd say it was a bit poor.
Nice stuff, good location.
Stayed in April 2024
Reviewed: 9 April 2024
Nicola
United KingdomThe room hadn’t been cleaned thoroughly, we had informed a member of staff as there were blood drops on the bathroom floor also, they said they would send housekeeping up. Housekeeping attended while we were out only to make the bed neat and replenish towels. The floor wasn’t cleaned or vacuumed and the bed sheets weren’t changed as requested. I informed staff again and again the same was done. We only stayed two nights so just dealt with it, would not have been happy to stay longer.
Location next to the nature reserve and with all local amenities was fantastic
Stayed in April 2024
Reviewed: 9 April 2024
Ryan
United Kingdomonly issue i had was the heat in the hotel was rally high, I struggled to stay inside the bar and reception for an extended period of time, it was pleasant when I first arrived but quickly got stifling.
room was good, breakfast was very good, cleanliness of the place was really high, shower in the room was clean and very good. the staff were friendly and approachable, bar was good with a good selection.
Stayed in March 2024
Reviewed: 6 April 2024
Sarah
United KingdomWoke up by a works ‘line painting’ lorry at 5:50, who were waiting for the cars to leave the disabled spaces and were still lingering at 8:55, felt it was an unnecessary wake up call at 5:50, by a beeping, reversing works lorry. I appreciate this is out of the hotels control.
Large car park, located next to a shopping park, very convenient. Hotel rooms are very clean and spacious, no complaints here. Buffet breakfast is worth every penny with lots of choice, all food was freshly restocked, with plenty of everything available.
Stayed in April 2024
Reviewed: 30 March 2024
Danni
United KingdomCould hear guest in other rooms all night and the room was very warm even though in March.
Good location and clean
Stayed in March 2024
Reviewed: 27 March 2024
Lauren
United KingdomMold on bathroom ceiling as fan didn’t seem to work very well. Scale all round the shower head. The view out the window was a brick wall. The lighting was awful in the room. Luckily one of the other guests had better lightning in order for the hair and MUA to work better in. The room was hot even with window open, fan on and heating off. Only one towel in the room when we arrived so had to ask for another one. Customer service over the phone before arriving wasn’t the best.
Ideal location for the wedding we were staying for. Pool facilities were nice.
Stayed in March 2024
Reviewed: 24 March 2024
Matthew
United KingdomI don't think that hotels should charge for parking
Nice enough, clean and tody
Stayed in January 2024
Reviewed: 17 March 2024
Simon
United KingdomThe room, though clean, lacked plugs by the bed which was annoying. The seal around the shower screen had a build up of muck at the bottom.
Easy to find and good parking. Staff were welcoming and friendly. Breakfast was adequate and topped up quickly. I attended a large event and the catering was good, which is an achievement for 100+ people.
Stayed in March 2024
Reviewed: 17 March 2024
Mark
New ZealandEnjoyable stay.
Stayed in March 2024
Reviewed: 13 March 2024
Susanna
United KingdomI was a little disappointed with the appearance of the restaurant but I soon got past that as food was nice.
I liked how friendly the staff were. The service was excellent. Food was nice. Breakfast was good with very helpful friendly staff. The room was large, clean and tidy. Comfortable bed. The village gym was great. Enjoyed a swim.
Stayed in March 2024
Reviewed: 12 March 2024
Macleod
United KingdomA comfortable chair in the room would be good. l have stayed many times (usually booked under my son's name) and there is usually not too much of a problem with noise but this time there was a loud party just under my window on the Saturday night. I went to bed at 2200 assuming that noise would have to stop around then (it would on a public street with residents nearby) but it didn't and I eventually phoned to complain around midnight. I appreciate that functions will be an important part of your business but I think that some thought could be given to the rooms that people are allocated and an elderly non-party goer could have been given a room far away from the noise. My room overlooked a flat roof and the part seemed to be directly underneath it. It was like trying to sleep in a nightclub. I see that this is being labelled as a 'review' which is not my intention. The comments are purely for the management.
The accommodation is comfortable, especially the bed. The location is convenient for my son and his family who live nearby but don't have a room for me. I like there being another breakfast option (Starbucks) than the restaurant as the menu suits me better - juice, fruit, yoghurt, croissant.
Stayed in March 2024
Reviewed: 3 March 2024
Angela
United KingdomToilet seat needs fixing. A bottle of water in the room would be a nice touch.
Convenient location near my family's home. Room spacious, clean, and quiet. Heating system very responsive and efficient. Comfortable bed. Starbucks cafe very pleasant.
Stayed in March 2024
Reviewed: 3 March 2024
Will
United KingdomReally comfortable bed
Stayed in February 2024
Reviewed: 3 March 2024
Colleen
United KingdomThe bar area is more like a sports bar not enough staff
Location for a venue at the hotel
Stayed in March 2024
Reviewed: 27 February 2024
Mark
United KingdomBreakfast was aweful - dried and tastless
VERY CLEAN AND TIDY
Stayed in January 2024
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