Castle View, Forstal Rd, Sandling, Maidstone, ME14 3AQ, United Kingdom
#9 of 14 hotels in Maidstone
Guests' ChoiceBased on 1925 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 16 June 2024
Paige
United KingdomThere is just no air, feel like I’m suffocating
Like everything stayed a few times
Stayed in June 2024
Reviewed: 11 June 2024
Mandy
United KingdomMeal at night, and restaurant pub manager didn’t seem that interested in our concerns.
Central to ferry route Lovely spa area Professional reception and spa staff
Stayed in June 2024
Reviewed: 10 June 2024
Annette
United KingdomNothing really
Very clean and smart
Stayed in June 2024
Reviewed: 9 June 2024
David
FranceNothing really!
Choice of breakfast was very good
Stayed in June 2024
Reviewed: 5 June 2024
Eileen
United KingdomThe veiw from our room was disappointing, we have stayed at the village quite a few times and would be nice to be able to request certain rooms. We prefer over looking the front of the hotel , coffee shop end, less noisy.
Breakfast was lovely, the waitress very helpful
Stayed in June 2024
Reviewed: 5 June 2024
Stephen
United KingdomFood was mediocre and expensive in the evening The coprporate lunch was fine
facilities - range available Steaff are excellent
Stayed in June 2024
Reviewed: 2 June 2024
Colin
United KingdomProblem in kitchen meant no choice of eggs with breakfast. Would have liked kippers and/or fruit as part of the breakfast.
Staff were very friendly and efficient except for second night where bar service was slow
Stayed in June 2024
Reviewed: 2 June 2024
Oluyemi
United KingdomThe extractor in room 134 was not working, I reported it but no one did anything about it. Try and fix the extractor.
Room and bed were fantastic!
Stayed in June 2024
Reviewed: 1 June 2024
Simon0304
United KingdomWe came for the motown experiance, which was good but felt the food was a little plain, quite disapointed that desert was only 2 porfritta rolls the venue room was very hot and it did feel overcrowded.
The room decor and cleanliness was good, bed and furnishings were very comfortable.staff were all friendly and polite. Check-in and out was fast and simple.
Stayed in June 2024
Reviewed: 1 June 2024
Grant
United KingdomGreat location Vibrant bar
Stayed in May 2024
Reviewed: 30 May 2024
David
United KingdomMany idiots outside
Nice location
Stayed in May 2024
Reviewed: 29 May 2024
Milena
ItalyThe room overlooked the main road which can get a bit noisy and there was no hair dryer in the room.
The receptionist helped us with the check in, the room was very clean and what made the difference for us was the fan in the room.
Stayed in May 2024
Reviewed: 28 May 2024
Chris
United KingdomComfortable and good vfm
Good atmosphere really helpful reception staff
Stayed in May 2024
Reviewed: 27 May 2024
David
SpainNothing
Great facilities
Stayed in May 2024
Reviewed: 27 May 2024
Sam
United Kingdom8.15am booming music from gym below coming up the stairwell Also couldn’t find bathroom fan and temperature control for room
Clean, efficient, great breakfast, great staff.
Stayed in May 2024
Reviewed: 26 May 2024
Lee
AustraliaNoise from people in the room above walking around on the wooden floor.Also room was very warm the supplied fan wasn't really that Wouldn't like to stay there on a really hot weekend.
Excellent location and a good price with free weekend parking.
Stayed in May 2024
Reviewed: 26 May 2024
Amy
United KingdomWas quite expensive for one night considering was only for the room and wouldnt normally pay that but had no choice as was only hotel with rooms left
Stayed in May 2024
Reviewed: 26 May 2024
Oliver
United KingdomLighting in room very poor. No air conditioning in room. Was given a disabled access room (not requested) which had a shower curtain that wasn't suitable and ended up with water all over the bathroom floor. Noise from the corridor was consistent all night, understand that people will be coming and going but the sound proofing is very poor for a hotel (I stay in hotels on a weekly basis for work and this was one of the worst I've encountered).
Restaurant, bar and leisure facilities all good. Location useful just off the M20.
Stayed in May 2024
Reviewed: 25 May 2024
Sarah
United KingdomIt’s unfortunate there is no facility for a drink when you have had a long journey but don’t arrive until after 11
Location was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Boyd
United KingdomRoom looked out on a flat roof, I did not like that much. Also Uber does not work there at all, so you have to use their main line direct to a taxi rank.
Stayed in March 2024
Reviewed: 7 May 2024
Shaan
United KingdomThe bar staff I found to be a bit rude
It had a lot of facilities, was clean and fresh.
Stayed in May 2024
Reviewed: 6 May 2024
Carwyn
United KingdomBroken tile in bathroom and uncomfortable pillows
Helpful staff
Stayed in May 2024
Reviewed: 30 April 2024
Thomas
United KingdomArrived to room at 10pm Room freezing with a small radiator under the window that was off, no modern heating control
Friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Darren
United KingdomThe walls by the lots and stair case to the rooms had these disgusting printed walls with information about the hotel. TBH you have ruined the effect made me feel as if i was in a Travellodge you have turned a nice hotel into a cheap effect. Desperately needs a rethink.
Have stayed here several times during last 10 years, will stay again.
Stayed in April 2024
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