Bournemouth Road, Chandler's Ford, Southampton, SO53 3YJ, United Kingdom
#14 of 34 hotels in Southampton
Guests' ChoiceBased on 2173 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
8.5
Facilities
8.5
Staff
8.6
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 24 June 2024
Jennifer
United KingdomWe asked for a twin bed room but it was a king size bed. The bed was very low making it extremely difficult for me to get up from. The room was very hot and when we tried to turn the air conditioning down it wouldn't go below 19degs. There was not a proper chair in the room but when I requested one they got one for me.. The food was geared towards the younger market mostly burger on a bun and chips. My husband had a small portion of salmon and loads of chips. I had one of the nutrious bowels with shredded chicken which looked like tuna! I thought they had brought me the wrong meal. It was pretty tasteless and there was a lot in the bowel.
The hotel was convenient for our trave to our cruise port. We had an adapted room which was large and the bathroom very suitable for a disabled person
Stayed in June 2024
Reviewed: 23 June 2024
Robin
United KingdomMay have been our room locations but the constant ‘thudding’ of gym weights and music was crystal clear until 10pm at night and then again from around 9am the next morning
Interesting Decor and good facilities on site and very near by
Stayed in June 2024
Reviewed: 23 June 2024
Philip
United KingdomBrown marks in toilet were a bit off-putting.
Lovely room and bed. Very quiet. Great breakfast too.
Stayed in June 2024
Reviewed: 21 June 2024
Nicola
United KingdomThere was a glass door separating the bedroom from the toilet not very private
Lovely clean hotel, friendly staff
Stayed in May 2024
Reviewed: 18 June 2024
Cristiano
United KingdomRooms poorly designed ; nothing to store clothing, not even a bottle of water, no bottle opener!! :(
Cheap parking; facilities, bed comfort!
Stayed in June 2024
Reviewed: 16 June 2024
Caroline
United KingdomBreakfast truly awful. No fruit etc
Clean and as expected
Stayed in June 2024
Reviewed: 16 June 2024
Loraine
United KingdomThe location was ideal for overnight stay before heading to the port for cruise. Felt like holiday began early. Clean, well presented and felt ideal to set scene
Stayed in May 2024
Reviewed: 15 June 2024
Dennis
United KingdomCould have done with a couple of extra pillowsI
Very nice hotel and room. Good location. The breakfast was average and was plentiful.
Stayed in May 2024
Reviewed: 12 June 2024
Ian
United KingdomNo safe in room , no fridge in room
Room good , staff good Facilities good
Stayed in June 2024
Reviewed: 10 June 2024
Aneeta
United KingdomBathroom door is glass and you can see and hear allot. Why on earth this is a good idea, I have no idea.
Clean, big and good parking option
Stayed in June 2024
Reviewed: 10 June 2024
Martin
United StatesThe room was quite small, no room to open suitcase and leave open for time we stayed. Having to get suitcase on the bed every time you needed change of clothes was not practical. Not having control of a/c was not what I expected. When I asked the front desk, I was told it was set for our comfort.
Breakfast was quite good, many selections . Staff very helpful and courteous.
Stayed in June 2024
Reviewed: 10 June 2024
Anthony
AustraliaBar ran out of chardonnay!!! Booking in could have been easier
Stayed in May 2024
Reviewed: 9 June 2024
Eli
United KingdomSmall rooms.
Great hotel l, free parking & easy to get to.
Stayed in June 2024
Reviewed: 8 June 2024
Jane
United KingdomNot enough seating downstairs
Modern, friendly staff,
Stayed in May 2024
Reviewed: 7 June 2024
Behnam
United KingdomThe room has not a good view and window
Modern clean place ! Has a great view too
Stayed in June 2024
Reviewed: 7 June 2024
Carole
United KingdomWe could hear the lifts til late in the evening
We didn't have breakfast. We used the on site starbucks. Parking was free at the weekend We were able to obtain soya milk at tge bar to use in our room. The room was clean and spacious
Stayed in May 2024
Reviewed: 7 June 2024
Christine
United KingdomGlass bathroom door, just why would you?
All facilities were very modern
Stayed in May 2024
Reviewed: 7 June 2024
Ashley
United Kingdomstaff didnt really know much about the food in terms of allergies and the replacement options were not great, paying full price for breakfast when the only option was cereal was a bit much.
very clean place, gym was large and has pretty much anything you'd need and pool was nice. very clean and you know what you are getting with these venues I like the standardisation
Stayed in May 2024
Reviewed: 6 June 2024
John
United KingdomPoor staff service would rather talk to each other than serve Not a clue about customer service en bloc
Lovely bed All under one roof
Stayed in June 2024
Reviewed: 5 June 2024
Dennis
United KingdomClean and comfortable contemporary
Close to Southampton cruise port.
Stayed in June 2024
Reviewed: 5 June 2024
John
United KingdomOk
Stayed in May 2024
Reviewed: 4 June 2024
Amanda
United KingdomAlarm going off twice in the evening frightened my granddaughter. Just a piece of paper put under the door during the night explaining why they went off. No fried egg or boiled egg at breakfast .Ran out of Children's drink with kids meal .Service was slow and sloppy unfortunately.
The Bed was so comfy. Enjoyed the pool although small area as private swim and class on .Staff member at gym very nice Gentleman.
Stayed in May 2024
Reviewed: 4 June 2024
Donna
United KingdomNothing
Very clean
Stayed in May 2024
Reviewed: 3 June 2024
Carol
United KingdomNo water in room Kettle didn't work
Watched sport Food good Nice bar
Stayed in June 2024
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