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  5. Reviews of The Halyard Liverpool, Vignette Collection, an IHG Hotel

Reviews of The Halyard Liverpool, Vignette Collection, an IHG Hotel 4 stars

123 Duke Street, Liverpool, L1 5BB, United Kingdom

#5 of 108 hotels in Liverpool

Guests' Choice

Review score

Based on 161 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.5

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 21 June 2024

    9.0
    Beautiful, calming, spacious and modern
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The duvet was too hot for summer. It would be nice to have a light blanket/sheet as an option

    The hotel has a wonderful atmosphere and everything was off the highest quality, including furnishings, toiletries and food

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Lovely stay even if it was only for one night . Liverpool was a joy .
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly expensive but maybe because Taylor Swift was in town .

    Clean and comfortable. Good facilities if needed .

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Excellent stylish hotel near hot spots!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    As above! Staff very friendly, breakfast freshly cooked & interesting , and seconds of coffee & fresh orange offered. Stylish hotel & very clean. Good central location.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Will definitely come back
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    All the staff were friendly and helpful. The location was excellent with lots of bars and restaurants nearby. There was a coffee machine in the room, but I didn’t use it.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Best in class
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Absolutely stunning hotel, one of the nicest I’ve stayed in, in the UK. Staff were a complete highlight, along with the incredible food in the restaurant. Rooms were incredibly well thought out, cosy and had the loveliest pillows.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    A M A Z I N G!
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing property! Rooms were fab! Hotels staff were really friendly and attentive! Will be stopping in the future

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Best option in Liverpool
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No spa

    Almost everything, staff is really great and the room is amazing

    Stayed in May 2024

  • Reviewed: 18 June 2024

    10
    Best hotel we've stayed in for a while. Made even better by such lovely staff
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights

    Can't think of anything. Maybe a bit pricey for a weekend away, but then, the quality made up for it.

    Hotel location was great. Very close to the centre but surprisingly quiet at night for a good night's sleep. Staff were lovely - friendly, helpful, easy to get along with. looked like they enjoyed working there. Room was modern, well-equipped, comfortable. we loved it.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Balcony and Dock View - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    I'm nitpicking here, but my only complaint would be a lack of privacy between the two rooms sharing the terrace. But even that didnt really effect us. Maybe just something to think about??

    The decor, cleanliness, amenities and location of the hotel were exceptional. Also the staff were so happy and polite. Would highly recommended to anybody who asked. Cant wait to come back!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    All members of staff were welcoming and friendly
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Pleasant Hotel, good facilities and helpful staff.
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    All good

    Friendly staff, good location and facilities.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Taylor Swift stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    More healthy options like fruit at breakfast.

    Stylish. Small and well thought out rooms.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    All of the staff were so incredibly welcoming and lovely. The hotel itself was

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Attention to detail
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No issues

    Loved the shower, and the bed was so comfy. Staff were very friendly, offering little things. For breakfast, I ordered a poached egg and was served fried I said nothing as don't like a fuss, but the waitress who took order came over and wanted to change it for me as noticed I had wrong item. I thought it was lovely, she noticed. Attention to detail goes a long way. I didn't change it as I don't like food wasted but it was lovely she noticed it.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Very friendly, professional staff. Excellent breakfast service and quality. 100% recommend!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great location. Plush rooms with robes, slippers and temple spa toiletries!

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Amazing new hotel.
    • Business trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds, Balcony and City View - Top Floor
    • Stayed 1 night

    Parking not close by.

    A brand new hotel when we stayed, staff were really nice and couldn't do enough for us.

    Stayed in March 2024

  • Reviewed: 14 June 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were so friendly and welcoming. Hotel room was perfect and clean and had lots of nice touches including biscuits, prosecco and wine glasses. Hotel finished to really high standard and left luxurious. Breakfast in the morning was delicious and had a fantastic selection.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Fantastic hotel in a great location. Will definitely be re-visiting.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really, the breakfast could have been improved on a little I think. The pastries weren’t the freshest and the toasted sourdough wasn’t sufficiently toasted so just tasted a bit dry.

    Felt very welcomed on our arrival, the reception team were super helpful and friendly. Absolutely loved the interior decor, modern but with a cosy feel. The hotel is immaculately presented throughout. Our room was really quiet and there was some nice touches and attention to detail. Great location, short walk to the main shopping areas, bars and restaurants. We really enjoyed our evening meal in the restaurant which we could highly recommend, the different small plates were all delicious and the restaurant staff were fantastic also.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Felt like a boutique hotel without the usual price tag!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Immaculate and brand new

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Lovely stay will be back in the future!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Accessible
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location Gorgeous hotel Smelt lovely throughout Staff were so lovely ,welcoming and chatty Great breakfast Bar area and drinks v good

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Decor, staff, cocktails and overall feel were fantastic. Should be 5 *. Highly recommend 👌

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Great location, staff and comfortable stay.
    • Leisure trip
    • Group
    • Premium Queen Room with Two Queen Beds, Balcony and City View - Top Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing, brilliant staff

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    A great location and would definitely stay again
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Could hear the rain banging on the window ledge and woke me up a few times during the night however this can’t be helped and certainly didn’t ruin my stay

    Great central location and lovely staff

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Fabulous break
    • Leisure trip
    • Group
    • Deluxe Queen Room with Sofa Bed
    • Stayed 1 night

    N/A

    Did not have breakfast but facilities, hotel and location wise fantastic. We were all impressed how clean the hotel was. Would definitely be staying again and will recommend to friends and family.

    Stayed in June 2024

Showing 1 – 25

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