123 Duke Street, Liverpool, L1 5BB, United Kingdom
#5 of 108 hotels in Liverpool
Guests' ChoiceBased on 161 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
9.5
Facilities
9.7
Staff
9.8
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 21 June 2024
Celia
AustraliaThe duvet was too hot for summer. It would be nice to have a light blanket/sheet as an option
The hotel has a wonderful atmosphere and everything was off the highest quality, including furnishings, toiletries and food
Stayed in June 2024
Reviewed: 21 June 2024
Kenny
United KingdomSlightly expensive but maybe because Taylor Swift was in town .
Clean and comfortable. Good facilities if needed .
Stayed in June 2024
Reviewed: 21 June 2024
Sandria
United KingdomAs above! Staff very friendly, breakfast freshly cooked & interesting , and seconds of coffee & fresh orange offered. Stylish hotel & very clean. Good central location.
Stayed in June 2024
Reviewed: 20 June 2024
Kuldeep
United KingdomAll the staff were friendly and helpful. The location was excellent with lots of bars and restaurants nearby. There was a coffee machine in the room, but I didn’t use it.
Stayed in June 2024
Reviewed: 20 June 2024
Jack
United KingdomNothing.
Absolutely stunning hotel, one of the nicest I’ve stayed in, in the UK. Staff were a complete highlight, along with the incredible food in the restaurant. Rooms were incredibly well thought out, cosy and had the loveliest pillows.
Stayed in June 2024
Reviewed: 20 June 2024
Ellie
United KingdomAmazing property! Rooms were fab! Hotels staff were really friendly and attentive! Will be stopping in the future
Stayed in June 2024
Reviewed: 19 June 2024
Ahmad
Saudi ArabiaNo spa
Almost everything, staff is really great and the room is amazing
Stayed in May 2024
Reviewed: 18 June 2024
Steve
United KingdomCan't think of anything. Maybe a bit pricey for a weekend away, but then, the quality made up for it.
Hotel location was great. Very close to the centre but surprisingly quiet at night for a good night's sleep. Staff were lovely - friendly, helpful, easy to get along with. looked like they enjoyed working there. Room was modern, well-equipped, comfortable. we loved it.
Stayed in June 2024
Reviewed: 17 June 2024
Peter
United KingdomI'm nitpicking here, but my only complaint would be a lack of privacy between the two rooms sharing the terrace. But even that didnt really effect us. Maybe just something to think about??
The decor, cleanliness, amenities and location of the hotel were exceptional. Also the staff were so happy and polite. Would highly recommended to anybody who asked. Cant wait to come back!
Stayed in June 2024
Reviewed: 17 June 2024
Kirsten
United KingdomN/A
Stayed in June 2024
Reviewed: 17 June 2024
Locke
United KingdomAll good
Friendly staff, good location and facilities.
Stayed in June 2024
Reviewed: 17 June 2024
Victoria
United KingdomMore healthy options like fruit at breakfast.
Stylish. Small and well thought out rooms.
Stayed in June 2024
Reviewed: 17 June 2024
Laura
United KingdomAll of the staff were so incredibly welcoming and lovely. The hotel itself was
Stayed in June 2024
Reviewed: 15 June 2024
Newsham
United KingdomNo issues
Loved the shower, and the bed was so comfy. Staff were very friendly, offering little things. For breakfast, I ordered a poached egg and was served fried I said nothing as don't like a fuss, but the waitress who took order came over and wanted to change it for me as noticed I had wrong item. I thought it was lovely, she noticed. Attention to detail goes a long way. I didn't change it as I don't like food wasted but it was lovely she noticed it.
Stayed in June 2024
Reviewed: 15 June 2024
Debbie
United KingdomGreat location. Plush rooms with robes, slippers and temple spa toiletries!
Stayed in June 2024
Reviewed: 14 June 2024
Kenny
United KingdomParking not close by.
A brand new hotel when we stayed, staff were really nice and couldn't do enough for us.
Stayed in March 2024
Reviewed: 14 June 2024
Indie
United KingdomStaff were so friendly and welcoming. Hotel room was perfect and clean and had lots of nice touches including biscuits, prosecco and wine glasses. Hotel finished to really high standard and left luxurious. Breakfast in the morning was delicious and had a fantastic selection.
Stayed in June 2024
Reviewed: 14 June 2024
Heather
United KingdomNothing really, the breakfast could have been improved on a little I think. The pastries weren’t the freshest and the toasted sourdough wasn’t sufficiently toasted so just tasted a bit dry.
Felt very welcomed on our arrival, the reception team were super helpful and friendly. Absolutely loved the interior decor, modern but with a cosy feel. The hotel is immaculately presented throughout. Our room was really quiet and there was some nice touches and attention to detail. Great location, short walk to the main shopping areas, bars and restaurants. We really enjoyed our evening meal in the restaurant which we could highly recommend, the different small plates were all delicious and the restaurant staff were fantastic also.
Stayed in June 2024
Reviewed: 12 June 2024
Rebecca
United KingdomNothing
Immaculate and brand new
Stayed in June 2024
Reviewed: 10 June 2024
Danielle
United KingdomNothing
Great location Gorgeous hotel Smelt lovely throughout Staff were so lovely ,welcoming and chatty Great breakfast Bar area and drinks v good
Stayed in June 2024
Reviewed: 9 June 2024
Heather
United KingdomDecor, staff, cocktails and overall feel were fantastic. Should be 5 *. Highly recommend 👌
Stayed in June 2024
Reviewed: 9 June 2024
Sonia
United KingdomNothing
Amazing, brilliant staff
Stayed in June 2024
Reviewed: 7 June 2024
Olivia
United KingdomCould hear the rain banging on the window ledge and woke me up a few times during the night however this can’t be helped and certainly didn’t ruin my stay
Great central location and lovely staff
Stayed in June 2024
Reviewed: 7 June 2024
Brigid
United KingdomN/A
Did not have breakfast but facilities, hotel and location wise fantastic. We were all impressed how clean the hotel was. Would definitely be staying again and will recommend to friends and family.
Stayed in June 2024
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