Tiny bathroom with no window. No closet. It's ok for a couple of days.

Great location. By the Thames. If you like walking, you can get anywhere in central London from there. Very kind and helpful staff. Comfortable bed. Gel and shampoo are provided. Air conditioning.

Stayed in September 2024

The room was too small. Didn't have much room to move about at all. It was okay for 1 night.

The location was fantastic. Lots of places to eat and drink. Only a few minutes away from Pimlico train station.

Stayed in September 2024

Carpet needs to be replaced and the grout in the bathroom tile needs a good scrubbing.

This is a good spot to lay your head. Clean linens, comfortable bed, clean bathroom. The room offered instant coffee and tea. AC worked well. The rooms is very small. I was in a family room with a double and a twin. I have idea how 3 people would fair in this room. It was just enough space for 1 or possibly a couple. The carpet is quite dated and a bit musty. Other than that it’s a decent room for the price. Staff was very friendly.

Stayed in September 2024

Best thing about the stay was the staff, very helpful and friendly. Room itself was nice but bathroom does need makeover. Old and had a smell to it

Stayed in August 2024

There were minimum pillows available

Was good :) big up London Victoria

Stayed in September 2024

The lady on Reception (I think she is the manager - wears a flower in her hair) is the NICEST lady!! She went out of her way to make sure we were happy and comfortable in our room. We didn't sleep well on the first night due to the people next door slamming their door all night. The lady in Reception swapped our room to a quieter area and bigger room, allowed us to check in early and looked after our things following check out so we could explore before leaving. She truly was wonderful and so very helpful!! Thank you so much. Location is also amazing! 5 minute walk from Pimlico Underground, 20 minute walk from major landmarks like Buckingham Palace, St James Garden, Big Ben etc. Pimlico is a lovely location. Quiet at night, apart from a few planes, but plenty of shops and restaurants for you.

Stayed in August 2024

Washroom needs to some maintenance.

Stayed in August 2024

The location of the room was disappointing and unexpected. It was not advertised that the room was in the basement of the hotel. There was no other choices on booking a diiffent room on the website.

I liked the look of the room (style wise), all the heating and air conditioning worked wich is rare for me to have working. Nice tea and coffee section too.

Stayed in August 2024

Room/decor a little tired but for the money n it be london cant grumble

Great location. AC was great n well needed. Comfy bed n quiet location

Stayed in August 2024

Size of room / more pillows / less noise

No Breakfast/ location good

Stayed in August 2024

When booking, I added a day to our stay, and contacted the property directly to ask that we not have to move rooms. We had to spend one night in such a small room we could barely move. The bathroom door couldn't be closed - as it was damaged when we arrived. When we were moved to the larger room, we had more space but areas to put luggage weren't well thought out.

This accommodation is in a good location. Also, the air conditioning was appreciated. Wallpaper and design features were interesting - more modern than expected in these character buildings.

Stayed in July 2024

They dis not clean the room between days.

Good location. Decent room.

Stayed in August 2024

I felt it was overpriced and the room was smaller than it looked in the photos

It was reasonably close to the theatre where we needed to be

Stayed in July 2024

In the morning discovered the shower was small and temperamental to get to the right temperature, but it was good enough

room was looking towards road but no traffic noise, no light invasion from blackout curtains, very clean and well decorated, ideal if not looking for a larger room with a desk (which this time I wasn't)

Stayed in July 2024

The room was too small

Location was perfect

Stayed in July 2024

Everything was as expected.

Staff were friendly, welcoming and helpful, and the room was exactly what we needed for a brief overnight stay.

Stayed in July 2024

- room was located at the lower ground - there was a space between floor and door so in the night lights from the hall was bothering us a bit to sleep - we wanted to eat yoghurts and they didn’t have spoons provided in the room (you had one use stick to stir) - no small fridge

- good location (15mins by walk to the Victoria Coach Station, 5mins walk to the Pimlico metro station) - friendly personel - cleaning service - comfortable beds

Stayed in July 2024

Not much. I mean, I wouldn’t come on holiday here but as a crash pad for an overnight stay it does what it needs to.

Comfy bed, dark blinds. Did a job.

Stayed in July 2024

The 3 person room was poor. The carpet was very smelly, dusty and dirty. Bathroom needs an update. Beds were soft and just one pillow per person. The only thing positive in the room was the ac. We also had A room for two, which was better. It didn’t smell and air was fresh.

The location was perfect and the staff was ok. 24/7 reception.

Stayed in July 2024

Curtains did not close properly so it was difficult to sleep

Size of room

Stayed in April 2024

No food options on site

Great location, clean and adequate rooms. Friendly staff

Stayed in July 2024

Enjoy walking around the hotel, not only because there are many restaurants within walking distance, but also it is like being in a safe neighborhood. The environment was quiet, and apart from the occasional roar of cars, there was little noise in the street. Nearby are Victoria Station, the River Thames and Buckingham Palace Gardens. Enjoy the short London summer.

Stayed in July 2024

No breakfast option.

24 hour check in and departure. Location close to underground station. The room was ample and clean.

Stayed in July 2024

Nothing

Great customer service, very helpful in every way. The location was great for connecting around central London. Very clean room with everything I needed for a short break ☺️

Stayed in July 2024