The staff at breakfast are not as attentive as I would have expected. On a couple of occasions I have not been greeted and shown to a table as staff are in the back kitchen for periods of time. As I am usually on a tight schedule, I wait for few (3-5) minutes, then seat myself. Even after seating myself, no one comes to offer tea/coffee or take my room number. I understand that the team may be short-staffed during the week and very busy, but I would still expect the staff to know which tables are occupied. Perhaps allowing customers to serve themselves tea/coffee would be a good solution if this is the case. Having said this, I would not let this put me off from staying again, as I appreciate the staff are working very hard behind the scenes at a very busy time in the day.

I had a delightful buffet breakfast that included scrambled eggs, mushrooms, beans, hash browns, fried eggs, sausage, and bacon. There was also a menu with additional items to order. The restaurant was charming, not too crowded, and the tables were nicely spaced apart. I booked the spa suite, which had a spacious bathroom with a walk-in shower and double-ended bath, as well as a roomy area with a sofa and desk. The room service meals are fantastic and are available from the restaurant. I really appreciate this service when I return to the hotel from a day in the office - the belly pork is particularly enjoyable. Plenty of free parking and electric charging points.

Stayed in April 2024

Cold plates for breakfast, settee was very uncomfortable in the room needed cushions not enough tea and coffee in the room . Really objected to paying £50 for the dog to stay for extra cleaning .

Breakfast was good though bigger plates needed rooms were clean bed comfortable staff were amazing xx

Stayed in June 2024

Old part of the hotel a little tired

Good location, new side bet smart

Stayed in June 2024

Parking area not disabled friendly as gravel paths EV charger points should only be for EV. Petrol cars were using spaces which meant we were unable to park & charge our vehicle overnight before our journey home.

Location was excellent & good value for money. Buffet breakfast was excellent quality & staff were lovely.

Stayed in June 2024

We stayed in the older part of the hotel. Maybe needs a bit of updating.

Clean

Stayed in May 2024

Excellent facilities, breakfast lovely Some staff not friendly and rather rude

Stayed in May 2024

Needs updating but old tack

Comfy bed, good size room

Stayed in May 2024

Food very average and breakfast poor.

Lovely room but noisy as in the roadside.

Stayed in May 2024

Food in the restaurant was nothing special. Bar drinks were extortionate, breakfast was underwhelming and if you wanted a decent coffee it was £4.25 a cup on top

Stayed in May 2024

Nothing it was all lovely

Really clean lovely rooms area was lovely and it had the nicest smell in reception area

Stayed in May 2024

A couple of issues with the room. The bathroom door drags on the floor. A couple of the units doors (below the TV) were loose.

Very nice hotel. Staff were extremely friendly and helpful.

Stayed in May 2024

See above

Breakfast was good but the first table we were shown to had food on the seat so we had to ask for another. The room was in the old part of the hotel. Good size, comfortable bed but the smoke detector was positioned directly above the bed with a light flashing every 10 seconds which impaired my sleep. Had to cover my eyes to sleep. This was room 9, Goodwood. We have stayed in the modern part before which is far better. Shower good but mirror above dressing table was positioned high up with poor lighting. Only 1 bedside light and no ac although there was a fan.

Stayed in May 2024

Clean, well decorated rooms and bathrooms. Super comfy bed! Lovely breakfast. Great value for money.

Stayed in May 2024

Roo.ms where too hot uncomfortable to sleep

Food was very nice. And rooms where clean

Stayed in May 2024

Unfortunately this time we found the bed rathe4 uncomfortable to which we reported to reception ch3cking out

We have stayed here many times and find the location to our heads

Stayed in May 2024

The hotel room was to hot no ventilation and no air con. The window only opened a few inches. Drinks expensive.

Beautiful accommodation, bar and outdoor seating area. We ate in the courtyard and it was lovely and great food.

Stayed in May 2024

Bedding too heavy for heated bedroom

Convenient. Modern and welcoming Comfortable bed Good buffet breakfast

Stayed in May 2024

We were placed in the old building. We never saw any other resident or staff member. This part of the building means you have to access the main building by walking around the car park. This felt like a completely different hotel and not the one I felt I was checking into. The hotel was far from full and we are not sure why we were placed in this dead part of the hotel, other than we were booking.com customers. We still paid nearly £100 for 1 night so not exactly cheap. As stated I just feel I didn’t stay at the hotel I booked. Did not feel welcome at all and all in all quite disapponted.

The main reception and dining areas are lovely with a nice atmosphere. Breakfast was good.

Stayed in May 2024

Bedroom was to hot

Stayed in May 2024

Lovely room everything I needed, dinning room lovely good breakfast

Stayed in May 2024

Limited snacks available later in evening - bar only had crisps Dark corridors upstairs Could do with a choice of pillows to suit different needs deep of less full …. I’ve got a stiff neck following visit.

Stylish / comfortable

Stayed in April 2024

Fabulous staff and food. Love staying here

Stayed in March 2024

Excellent shower but my husband found it slippy so a non slip might be useful.

My husband and I are vegetarians, Wildes has a veg/vegan menu and were very happy to fulfil my request. The food was lovely, beautifully cooked and presented. Staff delightful. Location very nice, lovely walk from the front door into the countryside.

Stayed in April 2024

No matter how lovely the hotel is £7:50+ a pint is a bit salty.

All lovely, The hotel is lovely place and staff are great.

Stayed in April 2024