19-21 Gilmore Place, Edinburgh, EH3 9NE, United Kingdom
#121 of 160 hotels in Edinburgh
Guests' ChoiceBased on 480 hotel reviews
7.7Cleanliness
8.2
Comfort
8.0
Location
8.9
Facilities
7.4
Staff
8.6
Value for money
7.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 November 2024
Sara
ItalyWe loved everything about our stay at the Valentine. We received a great welcome and the kindness was over the top. Great position, we reached every spot by foot. The room is not very big but useful and was cleaned every day. Super comfy bed!
Stayed in November 2024
Reviewed: 28 October 2024
Marnie
AustraliaLots of stairs to top floor so tricky with luggage. No hooks or rails for towels, coats etc.
Good location. Quiet.
Stayed in October 2024
Reviewed: 27 October 2024
Nicole
United KingdomThere was no mirror in the bedroom. It was only in the bathroom which made it very difficult for a female to put make up on and style hair.
Clean and cosy. Friendly staff on hand Bed was the most comfiest I’ve ever had when on holiday
Stayed in October 2024
Reviewed: 13 October 2024
Viktoria
DenmarkAfter the first night it got really cold and the heating system was on and off constantly. There was also this weird rule of not being able to eat in the room, which was strange to say the least.
The room was nice and cosy. Location was amazing, about a 15 minute walk to the city centre.
Stayed in October 2024
Reviewed: 12 October 2024
Mel
United StatesThe door to the room which was extremely heavy and hard to open. The automatic light in the bathroom. Having to go in the middle of the night with a blinding light in your face was not fun. Those were my only complaints.
Place was comfy for the little time spent in the room. Within walking distance to some local food spots and small food stores for water, light meals, and snacks. Walk to the main attractions was not too far. Great view from the window of the church and garden.
Stayed in August 2024
Reviewed: 11 October 2024
Justin
United StatesI think that if people are paying good money to stay here, they should be able to eat inside the room. This hotel had a no eating inside your room, which is a first for me and thought that was wrong.
The location was really great as it was an easy walk to the main sites. It was nice that we had our own bathroom, even if it was in the hallway.
Stayed in October 2024
Reviewed: 14 September 2024
Catherine
United KingdomI would have appreciated a bedside light.
Tea and coffee in room. Comfortable bed Quiet night. Helpful and patient when contacted very late re entering property.
Stayed in September 2024
Reviewed: 4 September 2024
Jasmine
United KingdomThere were no bedside tables. A couple of cheap IKEA ones with a small lamp would have been better than nothing.
The staff were friendly, the room was clean and comfortable.
Stayed in August 2024
Reviewed: 20 August 2024
Marian
RomaniaBath very narrow, and un-understandable separate hot and cold faucets 😆
Easy accesible, very quiet room.
Stayed in August 2024
Reviewed: 8 August 2024
Bethany
United StatesThere weren't a lot of horizontal surfaces in the bathroom, so a great deal of shuffling was necessary to manage towels, toilet paper, toiletries, etc.
The location was very convenient and the room was definitely well-cleaned. The very soft mattress was a plus for me, though others may feel differently. Lovely water pressure in the shower and a great view of the city from the window.
Stayed in August 2024
Reviewed: 22 July 2024
Lesley
South AfricaOur stay was very comfortable (with extremely comfy bed) and pleasant, big room. Location was great. Friendly staff
Stayed in June 2024
Reviewed: 14 July 2024
Sara
Netherlandsshower completely blocked, was difficult to use it.
The staff were very friendly. The room and the bathroom were clean. Location is great, very close to the city center but in a quiet area.
Stayed in July 2024
Reviewed: 24 June 2024
Yashrajsinh
IndiaThe location of the property is perfect. The rooms are comfortable and have great view. The check-in and checkout process is very fast.
Stayed in June 2024
Reviewed: 21 June 2024
Freya
United KingdomThe bathroom being down the corridor was a bit of a pain, but I knew about this when I booked it. The lock was a bit tricky. Some of the other guests were a bit loud but that's not the fault of the hotel.
The bed was extremely comfy, the staff were friendly and helpful. Everything was spotlessly clean. The location is great and there are lots of cafes and things nearby.
Stayed in June 2024
Reviewed: 20 June 2024
Helene
United KingdomThe ensuite was poor. The attic roof and layout made it very cramped. The auto light didn't work properly plus switched offid shower. The stairs were very tricky to navigate with bags. Thd mid stair flight with red carpet is badly worn.
It was nice and bright being in the top of the building and felt safe, especially as I was on my own for the first two nights of our stay.
Stayed in June 2024
Reviewed: 14 June 2024
Ramos
United StatesOur door needed a handle on it. Looks like it was newly replaced and the lock was hard to open without a handle. Otherwise it was great!
Location was great and walkable to all the major things we wanted to do in the city.
Stayed in June 2024
Reviewed: 13 June 2024
Laurel
United StatesIt was quite expensive for a single room with a small-ish shower. I assume that was because of an event going on during our stay, though.
Staff was so helpful and friendly, and they gave us tips and tricks for the city. They also carried our bags up to our room - such a perk because our room was on the top floor and there isn't an elevator. The room was kept so clean, and the shower had nice hot water.
Stayed in June 2024
Reviewed: 5 June 2024
Mark
AustraliaThe hotel does not have a lift and if I had known I would not have made a booking. My partner and I are both over 60 and our room was three floors up! Bathroom very tiny.
Great location to cafes, restaurants and public transport.
Stayed in June 2024
Reviewed: 1 June 2024
Janet
United KingdomClarity from the time of booking about how we would access the Townhouse if we arrived after 2 or 3. This wasn’t available until the day we arrived by which time we had altered our plans to make sure we were early.
Very comfortable and clean. Staff very friendly and helpful
Stayed in May 2024
Reviewed: 28 May 2024
Tõnis
EstoniaLocation
Stayed in May 2024
Reviewed: 27 May 2024
Martin
BulgariaThe room was rather small and the bathroom is the smallest I've ever seen, if you're a bigger person you're going to have difficulties. The Internet connection is not reliable. The floor is squeaky. Mini-wardrobe There's a notice that forbids eating in the room (really?). Near the end of the stay, they message/remind you to leave a review but also clarify that a score below 8 would have a negative impact. Sorry, but telling people to rate higher is not how it works. Overall it's pricey for the value you're getting, and the best thing about it is the location. The worst is the small bathroom.
The location is good, ~15 min walk to the city center, a few pubs and coffee shops nearby + a park. Rooms are clean.
Stayed in May 2024
Reviewed: 23 May 2024
Claudia
ItalyThe room is tiny but nicely organized. The location is good, you can walk anywhere in the city centre.
Stayed in March 2024
Reviewed: 19 May 2024
Enrique
SpainBathroom is tiny. There were some works in the building going on, so there was dust in the air.
The bed is big and comfortable. There was instant coffe and tea in the room. People are very nice.
Stayed in April 2024
Reviewed: 12 May 2024
Mayu
GermanyNeed to walk from the castle for 15-20 minutes but it’s not a problem, the location is lovely. The room is small but for the price it’s fine
Our room has a very good window and we could see a beautiful church! The location is also okay, need to walk a bit from the castle but there are many nice cafes and restaurants nearby and we found the location very comfortable for staying. (We had another place close in the old town and it was not very comfortable.) In addition staffs are very kind and helpful.
Stayed in May 2024
Stockholm, Sweden
Brisbane, Australia
Rome, Italy
Vathi, Mani, Greece
Golßen, Germany
Soûr, Lebanon
Santa Iria da Azóia, Portugal
Constitución, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content