Collecting the keys is in a supermarket and that took some searching. Because the apartment is located in a basement, it is often damp. This means that the blankets were often a bit damp and you could smell it.

It was a nice and spacious apartment close to the center. Plenty of towels and storage space. Contact with Charlie was also excellent and you had a response in no time.

Stayed in June 2024

Had to wait nearly 2 hours after check in time to get the keys. Lots of back and forth with people on the phone.

Gorgeous place, is a basement flat so maybe not ideal in summer but really lovely and spacious

Stayed in March 2024

Overall had a great stay. Apartment was spacious, well decorated and everything we needed for our weekend stay. Walk in showers in both bathrooms that were in each bedroom. A toilet through a door in the kitchen. Little things such as dishwasher tablets were there for us to put on before we left, washing tabs if needed to use washing machine. A large dinning table if we were to eat in the apartment. Shops, restaurants etc were a 15 min walk or a quick and cheap Uber ride away. The steps down to apartment are a bit steep but just be carful and you’ll be fine. There was 6 of us girls stayed and could of got another on the sofa bed. Charlie was great, helping me with any questions or queries before our arrival (even with my 101 messages nothing was a problem) Would definitely recommend this apartment and we are booking again in the near future

Stayed in January 2024

A stunning building and apartment. Great location. Wonderful decor. Comfortable sofas/beds. Tons of room. We will return for certain!

Stayed in January 2024

Smelt very musty, not a lot of cutlery or crockery. Bath towels felt very cheap & not very big plus not enough of them. Stairs down to the apartment very dangerous & dark . No information booklet which would have been of help especially if you didn’t have a mobile phone. Only found light switch for outside lights on the last day not labeled.

Sofa’s comfortable, the apartment was of a good size, beds very comfortable, good location

Stayed in December 2023

The stairs down to the apartment are lethal when had a few!

It was HUGE - clean - well presented and generally fabulous

Stayed in June 2023

Location was perfect

Stayed in August 2023

Sofa beds were quite small and uncomfortable.

A lovely spacious apartment! Very clean and in a great location for everything.

Stayed in July 2023

Nothing it was absolutely flawless.

The property was absolutely stunning. It has such a homey and warm feel to it yet modern and stylish. It had everything we needed and more I was really impressed. It was the most beautiful apartment I have stayed. The team were amazing in providing all the information needed for our stay and they were so approachable if we were to need to ask anything (which we didn’t!) :)

Stayed in July 2023

Na

It was central , it was clean and very spacious.

Stayed in June 2023

cold. one wine glass in the cupboard for such a large apartment. damp smell in laundry room and toilet.

Size, location, cleanliness.

Stayed in May 2023

such a wonderful apartment was let down by silly little things that make a big difference: only 2 forks & 1 wine glass & 2 heaters not working. when we contacted agency they promised on a daily basis to put this right but nothing was done

location was perfect- spacious apartment, great seating arrangement- 2 en-suites ideal for 2 couples

Stayed in April 2023

Heaters and a TV not working. We were given blow heaters as soon as we completed troubleshooting and realised they could not be fixed.... They did not return to repair them or the TV......

Apartment was beautiful...... Close to city center..... Staff addressed our issues promptly

Stayed in March 2023

Nothing, it was all good

Location was excellent,very near & easy to get to the centre, nice coffee shop & bars very close by

Stayed in January 2023

I did miss my colander and wooden spoon! a few more utensils would be beneficial.

we had an excellent stay for 4 nights. the property had everything we needed. a short walk to the car park around the corner which was fairly priced. we loved having the facilities to be able to cook our own food for our stay. it was spacious and felt homely.

Stayed in December 2022

1 pull out couch that was for 2 people was very small and no extra blankets for the cold. Basement apartment so very little natural light.

Beautiful place, very big and clean. Everyone we travelled with was happy here, we would recommend.

Stayed in October 2022

I had to phone the property to get directions about picking up the keys from a newsagent

Stayed in November 2022

The steps into it were narrow and steep. Wouldn’t be suitable for anyone with balance issues. A clearer sign on the location of the gate would be really benefital, especially arriving in the dark and rain - it was hard to know where it was as the gate blends with the black fence.

Huge apartment, not far from the city centre, quiet location, comfortable beds in the bedrooms, contact with the owners was seamless when we needed anything. Key collection and drop off was easy and quick.

Stayed in October 2022

Apartment was fantastic lots of space and everything you could need!

Stayed in September 2022

there weren’t much kitchen utensils provided for cooking, was a bit of a smell of damp throughout the property but we still very much enjoyed our stay. best parking options weren’t made clear prior to staying

fantastic location, stunning and spacious property. hosts were very informative and helpful

Stayed in September 2022

The property is located in the basement so there is not much natural light and because you can't really open the windows, the apartment has a musty smell. The apartment could also have been a little bit cleaner. The apartment has noise sensors.

The location was good and the property was very spacious. The hosts did a great job of providing all necessary information to find the accommodation.

Stayed in July 2022

the smell

space, furniture, location

Stayed in June 2022

The stairs were a bit steep getting down to the apartment.

Great location, nice and modern.

Stayed in July 2022

trying to find the apartment on ormond st should be a sign on the gate or something.

the property decor and loads of spaces perfect r for a girls weekend visiting Liverpool central’s to the city centre it was amazing could not of asked for an amazing apartment

Stayed in July 2022