Queens Promenade, Douglas, IM2 4NE, United Kingdom
#18 of 19 B&Bs and Inns in Douglas
Guests' ChoiceBased on 201 B&B reviews
7.3Cleanliness
8.2
Comfort
7.8
Location
8.8
Facilities
7.0
Staff
8.5
Value for money
8.2
Free WiFi
6.2
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End of dialog contentReviewed: 1 July 2024
Giuseppe
United KingdomBrilliant
Stayed in June 2024
Reviewed: 26 June 2024
Barrows
United StatesSee above!!
Delia, the proprietor is initially tough and unfriendly, however by the time our two weeks there were up I liked,and understood her much better.She has a difficult building to work with, but always kept clean linens and our room tidy.The room I initially booked had a bathroom,tv and would have been good but a friend wanted to come so 6 months before our check in I started asking for a twin room instead.Never got an answer after multiple attempts at communicating with hotel.Had to settle for sleeping on floor or taking a narrow room with 2 beds and a sink that gurgled water up out of drain every time someone upstairs flushed.SAD.Shower and toilet were down hallway.Won't stay again but will stop by to say hi to Delia.
Stayed in June 2024
Reviewed: 17 June 2024
William
United KingdomManagement very rude and abrupt not a friendly place, shared facilities Were not close to room not on suite, upstairs for shower, toilet end of corridor in a closet too small to use.Towels and Bedding not changed for duration of stay. Was shouted at for walking into breakfast room 10min too early. Very strange atmosphere throughout the hotel. Bar wasn't open either just not nice hotel. Certainly wouldn't recommend it or stay here again.
Great location along promenade and close to bus stop and Manx Electric Railway station. Plus first exterior impression nice due to floral displays.
Stayed in June 2024
Reviewed: 13 June 2024
Gary
United KingdomAll good
Very helpful staff
Stayed in June 2024
Reviewed: 20 May 2024
Noreen
United KingdomThe rooms were cold so didn't get much sleep. The second room was supposed to be with a shared bathroom which wasn't. Was suppose to have had a shower and bath but, only had shower which I don't like. So only had a wash.
Breakfast was ok
Stayed in May 2024
Reviewed: 12 May 2024
Charlotte
United Kingdombreakfast was poor/ cheap quality and only served 8-9am which I feel is early for a holiday. I was allocated a room on the top floor which meant I could not access any WiFi/ data, lift did not work so had to climb four flights of stairs to access the room. No fresh bedding for a four night stay. Shower room floods because door does not fit shower. Provides tea bags/ coffee but no kettle.
Good value for money Staff friendly Comfy bed TV in room
Stayed in May 2024
Reviewed: 12 May 2024
O'sullivan
IrelandIt was unclean, no loft working, an staff unhelpful
View
Stayed in May 2024
Reviewed: 8 May 2024
Michael
United KingdomHostile reception, with the opening sentence not "welcome to the Isle of Man", but instead: "I don't know where you think you are going to keep that but it's not coming in here" as I arrived on my bike.
Stayed in May 2024
Reviewed: 24 April 2024
Owen
United KingdomNothing to complain about. Would stay there again. Great Value for Money.
Clean Simple & functional. Good Value for Money. Great Location & Sea View from my Room
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomValue for money
Stayed in April 2024
Reviewed: 6 April 2024
David
United KingdomCold room ,no lift, shower and toilet cold and dank. Bed worst I've ever had to sleep in
Lovely host.good breakfast.
Stayed in April 2024
Reviewed: 5 April 2024
Ana
United KingdomI loved the attentions the hostess had toward us. She knew the table in which each client liked to sit and what preferences did each had (beans/no beans, egg, coffee/tea). One time she had my coffee prepared even before I arrived, it felt nice that she remembered all this things. And the view from my room was amazing.
Stayed in March 2024
Reviewed: 3 April 2024
Paul
United KingdomNothing
Great breakfast and Room
Stayed in April 2024
Reviewed: 1 April 2024
Matthew
United KingdomRoom very small and very very dated. Breakfast only half an hour window. Shower didn’t work on the floor I was on. Hotel like a maze - very disorientating. TV in room didn’t work.
Staff friendly. Breakfast nice. Not a big selection for breakfast but what was on was nice.
Stayed in April 2024
Reviewed: 16 November 2023
Mcnair
Canadaprovision of shampoo
The breakfast was excellent, and the location is perfect. There is a homey charm here.
Stayed in November 2023
Reviewed: 23 October 2023
Wendy
United KingdomBeautiful seaview, and excellent breakfast
Stayed in October 2023
Reviewed: 28 September 2023
Simon
United KingdomI liked everything here.
A great family run hotel. My room was great value, immaculately clean with a very comfy bed. My shared bathroom was perfectly clean too. Breakfast was amazing each day and my hosts were very helpful and kind. Parking was very easy and just outside the hotel. I look forward to visiting again.
Stayed in September 2023
Reviewed: 28 September 2023
Jaxon
United KingdomBathroom slightly tired was 3 levels above room. Lots of stairs.. no kettle in room. Better than most hotels for even double price so perfectly fine
View of sea, spotless and quiet room, bedding crisp and clean. breakfast was simple but nice. Hassle free. Really liked it and hope to go back.
Stayed in September 2023
Reviewed: 23 September 2023
John
United KingdomVery friendly staff, breakfast delicious!
Stayed in September 2023
Reviewed: 22 September 2023
Djamila
United KingdomWhen I arrived, there seemed to be some confusion about my booking. The person who was there couldn’t find my booking so I was told to wait for a receptionist to come. I ended up waiting more than a half an hour. I was getting worried while I waited but eventually they got the key to my room. The staff apologised for the delay. Besides this confusion at the beginning, everything else was fine and the rest of my stay went smoothly.
Good location, the room was simple but clean and it had a balcony and a beautiful view over the promenade and the sea. A cooked breakfast was included. I really enjoyed my stay. Excellent value for money.
Stayed in September 2023
Reviewed: 13 September 2023
Mellykelly64
United KingdomThe downside to this hotel was that the lift was not working and had not for 2 years.
The breakfast was very nice would have liked more if it
Stayed in September 2023
Reviewed: 12 September 2023
John
United KingdomAlmost everything
Nothing went well.
Stayed in September 2023
Reviewed: 11 August 2023
Martindeyanov
IrelandLovely location, just across the street from the beach, recommended for a short inexpensive holiday, a supermarket is nearby, a pizza place :)
Stayed in August 2023
Reviewed: 4 August 2023
Stephen
United KingdomO
Spotless clean. Lovely friendly staff. Excellent hot full manx breakfast. Lily was the lovely black Labrador l wanted to take home. Enjoyed my staff very much. Staff very friendly and welcoming and could not do enough for you. Breakfast was lovely and served on piping hot plate. Looking forward to staying here again. Definitely recommend. The room was very comfortable and spotless clean.
Stayed in August 2023
Reviewed: 4 August 2023
Andrew
United KingdomA tramps toilet would have been better.
Dump, nothing everything
Stayed in July 2023
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