The room could have been decorated a bit nicer it seemed a bit all dash and basic.

It was a beautiful setting for a weekend away for my wife’s birthday.

Stayed in May 2024

Nothing

Beautiful location easy walk into town

Stayed in May 2024

Nothing

Everything. It had a lift. Clean and comfortable. The staff were very helpful. Gardens were lovely.

Stayed in May 2024

Slightly basic in terms of amenities in the room but to be expected and doesn't take away the great value for money

The staff were great, the room was clean and the bed comfy. Also a beautiful location.

Stayed in May 2024

The Restaurant was disappointing. The food was disappointing for the price. The food didn’t reflect the fine dining potential of the Hotel. Also, the Treatments facility was closed in the Spa due to the lady being on holiday, (so no Hot Stones Massage ☹️) but the pool was open which was very pleasant and warm.

Room was adequate but cold, radiator not on so we requested a heater which was brought quickly and was fine. Did not have breakfast as too expensive. Went out for breakfast and meals into St Ives. View was OK, looking out on to trees.

Stayed in May 2024

All good

Excellent location, great room, good food

Stayed in May 2024

The staff from the check in to waiters very helpful and are thanks goes to Stephan is a credit to the hotel

Lovely size comfortable seats good in room drinks great view. Bathroom needed and little better cleaning, sloppy finishing on the pipe work and panel missing to wash hand basin. Everything is this room was real good

Stayed in May 2024

The accommodation desperately needs up grading. We were in a one bedroom lodge which clearly hadn’t been used for several months if at all this year. If it hadn’t been for central heating on all the time the accommodation couldn’t have been stayed in as the place smelt of damp and several items in the accommodation was damp with spots of mould on. There was no telephone in the accommodation we had to use personal mobile phones to access the hotel reception.We were woken up at 07.30am by scaffolders removed scaffolding and boards so early in the morning, the work men also shouting to each other. In this accommodation there was nowhere to sit outside in the lovely weather we had.

Beautiful location the grounds were lovely.

Stayed in May 2024

The hot water for a shower took a while to warm up but expected when you stay in an old castle.

Great service and location was fantastic

Stayed in May 2024

Could be more modernised in the bedrooms

Fabulous setting

Stayed in May 2024

No air conditioning in our room and it was like an oven. No safe in the room. Member of staff walked in unannounced without even knocking. Description of being a short walk into town a bit misleading…longer than described and VERY steep.

Beautiful setting, absolutely gorgeous grounds and great facilities. Staff all very friendly and helpful and our room was very spacious and bright.

Stayed in May 2024

Barrier not working fully. ‘Sea View’ almost completely obscured by vegetation. Loo not flushing properly - had to get attention. Door lock difficult to operate.

Former railway hotel. Great grounds and position.

Stayed in May 2024

The bar was a little boring. It had more of a Cafe or Restaurant feel to it. It needs to be made feel more inviting and bar-like! We found it strange that although the Hotel was pretty much full, there were very few people in the bar and we weren't inclided to stay for a second drink. As we say in Ireland ... there was no 'Craic'. Otherwise, I would have given the place a 10 as there is nothing else I could fault. ;-)

We stayed in one of the rooms out back. It was warm, Comfortable and had absolutely everything we needed. The grounds are beautiful and its a great location over looking the bay Unfortunately Sea Mist had rolled in the morning we were there so we couldnt enjoy the view. But a cracking place and we hope to go back there with our family in the near future.

Stayed in May 2024

The swimming pool was dirty and grimy, not pleasant to swim in and service in the fitness centre was poor, waited for 15 minutes for someone to come to check me in but nobody came!

Very smart newly renovated room outside of the main castle, very clean room and good facilities in the room

Stayed in May 2024

One of the beds was about to fall apart, it was very wobbly and unstable.

Excellent location and beautiful gardens, very beautiful views.

Stayed in May 2024

The beds were two single beds pushed together. Badminton courts could do with a refresh. Didn't try the food as it was quite expensive and limited in vegetarian choices. We were told there would be no room service however, housekeepers kept entering our room.

The location was absolutely stunning, the grounds were beautiful. Our room was nice and spacious. The pool was lovely and staff were helpful. The location was also very easy to find. It was a lovely and short walk into the town centre. Stone walled garden was beautiful

Stayed in May 2024

Room and bathroom were small, but contained everything necessary

Booked speculatively more than 12 months ago, Liz used to attend (literacy) courses at this venue. On the basis of the three 'B's to judge a stay by: Good size Bath Excellent Breakfast (actually had fried bread!) Comfortable Bed So all good. Gardens are fantastic, sat in the walled garden for an hour listening to the bird songs. Staff greet you with a smile and are friendly, sea views to die for.... My only question, how is this hotel only a three star not a five?

Stayed in May 2024

No shower cap in bathroom

Very helpful & friendly service

Stayed in May 2024

It was not that we didn't like it but the room could do with cold bottled water and in our room there was a crack in the wall in room 11. We feel that there could be spa facilities being its a resort also we feel that with the view there could be room for an a la carte restaurant outside but make it high enough so people have the views or another bar or cocktail bar in the resort maybe in the grounds as the outside grounds are beautiful with locally sourced drinks as we tasted a few in St Ives .But overall we really enjoyed and will be back.

The hotel was stunning staff were brilliant and helped it was clean and tidy and the location was great and the views were beautiful.

Stayed in May 2024

Staff are great - As always.

Stayed in March 2024

Slight odour of drains in room. Pillows not comfortable

Grounds are amazing. Generally place is fine.

Stayed in May 2024

There wasn’t anything we didn’t like!!

It was clean, friendly & the location was excellent.

Stayed in April 2024

Courtyard apartments poor in design for family unit

Location, gardens

Stayed in May 2024

Room was a bit noisy during the night cause of some sort of engine behind the wall

All good

Stayed in April 2024