Small rooms and whole property in need of a fresh lick of paint

Great location, friendly staff

Stayed in June 2024

Bed was falling in the direction of the headboard . Green exit light illuminates the room when lights are off

Locations. Food .

Stayed in June 2024

Lovely setting. i wish we could have stayed longer.

Stayed in June 2024

Our room was very hot with a large south facing bay window. There was a very good fan that helped us to keep the temperature under control but I think the room would have benefitted from some heavy duty blinds that could be closed during the day. I expected the swimming pool to be part of the main hotel building rather than a short walk away. It was pretty basic too. Could have been a few more hangers in the wardrobe and a bit more drawer storage space. Didn’t particularly like dogs being allowed in the dining areas. Staff were petting dogs and then serving food.

The location was excellent. The staff were superb. The breakfast was very good with plenty of choice. Excellent view from the room. A good sized room.

Stayed in June 2024

Was really busy holiday weekend wait for food was excessive

Treardur Bay Cottage breakfast

Stayed in May 2024

Nothing on this occasion.

On arrival we were given a free upgrade on our room which was excellent. The staff were very helpful and friendly and the food very good. great location for the beach and coastal walks with ample free car parking on site.

Stayed in June 2024

Room was very warm which I think is due to being at the top floor of the hotel. We asked for a fan for the room and within minutes a staff member called at our room and provided us with one.

Room was absolutely spotless & lovely views across the bay. Staff are so friendly. We ate twice in the evenings in the restaurant and each time couldn’t fault the food or the service. Beautifully cooked breakfast and plenty of choice including fresh fruit, cereals and pastries. Plenty of parking spaces available outside the hotel.

Stayed in June 2024

Nothing

Location and friendly staff

Stayed in June 2024

Parking adjacent to hotel was full on arrival and no signs directing you to the extra parking.

Recently-refurbished room was better than expected, staff were pleasant, chatty and efficient

Stayed in June 2024

Our room (22) was near the main staircase and two or three fire doors which made it quite a noisy area from around 6.30am until about 11.30pm. It wasn't a big issue, but if we go back we will ask to avoid room 22.

Breakfast was great, dinner really nice the only time we ate in the hotel in the evening. The pool was a bonus although too warm for swimming, nice for floating around. But the main stand-out factor was the level of service from staff, Tracey on reception in particular.

Stayed in June 2024

The Inn at the Bay pub, which is offered as an alternative to the restaurant but is like chalk and cheese compared to the restaurant. The food in the Inn was very mediocre. Meat was served almost 10 minutes before the veg, by which time the meat and gravy were cold. A shame as most of the staff here were friendly, just not that experienced with serving customers.

Very friendly reception staff and professional restaurant staff too. The room was a good size with a very comfortable bed. The bathroom had a lovely standalone bath giving an air of luxury, though this was spoilt slightly by the mirror hanging off the wall and the plug not being attached to its chain.

Stayed in June 2024

Nothing to dislike

Staff very friendly and obliging. Cleanliness very good, great location, good outdoor seating area

Stayed in June 2024

Staff excellent customer service, hotel was in a fantastic location and breakfast and dinner was fabulous.

Stayed in June 2024

Very friendly staff, excellent dinner.

Stayed in June 2024

Public areas tired and in need of refurbishment.

The service and location were great. Rooms were very comfortable and quite fresh looking so have obviously been refurbished not too long ago. The large spacious beer garden at the front of the hotel was very protected and a pleasant location to socialise and enjoy.

Stayed in June 2024

Nothing

Lovely area Lovely garden’s great rooms

Stayed in June 2024

The outside and downstairs is a little tired

The rooms were very clean

Stayed in June 2024

Comfy room. Good food. Location handy for ferry port. Friendly, helpful staff. Free parking in spacious carpark.

Stayed in June 2024

Room was on the small side with little floor space to open suitcase.

Room (outside in cottage) had great view and a terrace. Bathroom spacious. Staff great and friendly and helpful. Food very good

Stayed in June 2024

The outside of the building needed some tlc and it was on the expensive side

Staff were friendly and helpful and room was comfortable. The outside spaces and the location were good.

Stayed in June 2024

Hotel is a little tired. Chargng extra for latte coffee.at breakfast 😡

Location, check in was friendly and welcoming. Room was clean and pretty

Stayed in April 2024

The staff were very friendly.

Stayed in June 2024

It’s a bit dated inside

Location is perfect, nice friendly helpful staff

Stayed in June 2024

The room was silly hot at night, so it woke us up, and we had to open the window. The heating was on in June, and we couldn't turn it off. Had a meal at the jd Lees pub, which was cheap pub grub. Maybe try the restaurant as the breakfast in there was very good

Room was comfy and well equipped, shower was good, tv had a silly chrome cast thing, so couldn't watch what I wanted.

Stayed in June 2024