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Reviews of Townhouse Apartment

35 Willow Street, Oswestry, SY11 1AQ, United Kingdom

#31 of 55 hotels in Oswestry

Guests' Choice

Review score

Based on 30 apartment reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    9.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 30 October 2024

    10
    Relaxing and enjoyable. Would definitely recommend
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The stairs but that’s because I have fibromyalgia and arthritis in my knees

    The space was amazing and clean. It was secure great having private parking. Great view

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No coffee maker provided. We did not have internet access initially.

    Spacious. Private parking and location. Oswestry is a perfect location for walks and visits in Shropshire and Wales

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    Great lovely town. Needs more human contact.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Poor thermostat. General infogreat

    Excellent bed quiet location

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Would stay again
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Spacious

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Fab stay in Oswestry!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    The bed was very creaky and made a noise every time one of us turned over (possibly just needs tightening) and the mattress was too soft for us. The rear entrance passage to the property from the garden does rather let it down - could do with sprucing up.

    The apartment was very spacious with loads of storage space and the shower was excellent. Could do with a couple of small side tables so you have somewhere to put your brew when sitting on the sofa. Car Park easy to find. Was looking forward to sitting out in the huge pub garden but the weather unfortunately let us down - maybe next time!

    Stayed in August 2024

  • Reviewed: 19 August 2024

    9.0
    Great apartment and location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2024

  • Reviewed: 20 July 2024

    9.0
    Met my needs and was quite
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Large spacious rooms

    Stayed in June 2024

  • Reviewed: 18 July 2024

    9.0
    A great place to stay particularly if you are staying for several days. I recommend it.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The shower screen over the bath makes it difficult to step out of the area safely if you are a bit wobbly.

    Lovely big space with good cooking facilities. Very Private. Very steep stairs up to the flat which I was expecting and a member of the bar staff kindly carried our cases up the last bit. There were a couple of issues which were sorted out for us quickly and cheerfully by Mike. A router booster was provided as the WiFi wouldn’t connect initially and a fan was provided as they were waiting for a heating engineer to fix a radiator that wouldn’t switch off. There was a car park that was locked at night and the bar staff make a great Marguerita. The only thing was that the bed was very soft and bounced the other occupant when turning over, probably a hint that we need to diet! A great location for visiting North Wales and we also went to the Oswestry sculpture park and Wollerton Old Hall gardens.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Went to a reunion,accommodation ticked the boxes.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    O.K

    Stayed in July 2024

  • Reviewed: 27 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights

    couldnt access wifi

    n/a

    Stayed in May 2024

  • Reviewed: 13 June 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Would not recommend to anyone with mobility issues are there are stairs up to the apartment

    Very clean, good location, secure parking

    Stayed in June 2024

  • Reviewed: 23 April 2024

    8.0
    Comfortable bright property
    • With a pet
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The stairs were quite steep and my senior dog had a little trouble getting upstairs. I should have checked prior to arrival.

    Well appointed comfortable apartment.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We didn't like the narrow entrance to the rear parking area and the fact that it's only approachable from one direction. Accessing the apartment, we didn't like the dark, narrow steep staircase. We thought it needed a stairgate at the top for safety reasons. We thought the bathroom basin wasn't big enough for a decent morning wash. The bedroom blinds didn't work properly. We couldn't get the hallway and landing lights to work at all, hazardous in the dark.

    The location was ideal. Being a border town, it made it an ideal location to access the beautiful countryside. We had a lovely stroll around Oswestry, admiring most of its history and buildings. The apartment was large enough for us to have a get-together with our family. When we looked out onto the rear garden in the evening.......what a treat we had, as it was decorated with lights 😄 . The security on the property was excellent.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Big apartment with a comfy bed. Very helpful host.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Great base to travel around, but with convenience of being in town.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Needs a stair gate to stop an accident in the dark, when you not sure where you are when your half asleep. Did not realise it was above a restaurant, we had already booked different places to eat, so did not experience it.

    Based right in town with parking, , very large spacious top floor flat, forgot to pack towls, there were towels, lots of extra pillows available, very clean. Will be lovely in summer to sit in the garden, overlooks tennis courts and park, felt safe and secure.

    Stayed in April 2024

  • Reviewed: 3 November 2024

    3.0
    Very uncomfortable sofa bed
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Check in and check out wasn’t very clear. The sofa bed is so unbelievably uncomfortable it needs replacing you cannot call it a bed. It has a massive dip in the whole of the sofa. I highly recommend you replace this before letting the property out again. This made for two very poor nights sleep and is reflected in our review I’m afraid. Also the window didn’t close when we arrived although the staff were very friendly and did fix this straight away. There is also a big gap in the window in the main bedroom that you should fix before winter sets in.

    Great location

    Stayed in November 2024

  • Reviewed: 19 October 2024

    7.0
    Adequate but spacious
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom really large but odd layout so bath/shower shoved into the corner and dark. Mattress needs replacing. I had to chase up on the day for check in information as hadn't been sent anything in advance as promised Biggest issue was when we arrived, gates were all padlocked up and we couldn't get it to release with the code. Then the restaurant were supposed to let us in but it was shut and no one responded to our knocks. . Had to wait in the pouring rain trying to call the owner, who did then sort things out. Not what we wanted at the end of a long day's drive.

    Very good size apartment and kitchen/lounge area is very modern and spacious. Great that it is dog friendly and the beer garden was perfect for a late night wee walk. Staff in the restaurant were lovely and really helpful.

    Stayed in September 2024

  • Reviewed: 8 October 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Modern feel but lacked finishing touches

    Free parking Close to all amenities

    Stayed in October 2024

  • Reviewed: 22 July 2024

    4.0
    The negatives unfortunately outweighed the positives.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Flooded bottom corridor we had to wade through to enter or leave the property. Clearly longstanding. The description of it being a first floor apartment when it clearly is NOT. Enter through door from corridor, up 12 stairs, turn right, up 5 stairs, few paces to unlock apartment door - enter "hallway" and if accommodation was here it might be construed as first floor but it's not and you have another 13 stairs (steep and twisty) to climb. Neither the light at the top or one at bottom worked. This was hazardous! We did not report it as it had already been reported by someone previously and nothing done about it. Similarly, heating unable to be switched off so it was too hot and we told the host who seemed to find it amusing but said a plumber was coming next day - but it was not resolved and host did not get back to us. Radiators turned off but one would not & heat was still bad. We had to use the fan in the flat all the time we were in and leave all windows partly open, even overnight. Shower unsafe as very dark in recess it is in at top end of the bath within 3 walls - nothing to hold onto to get in and out of the shower / bath. Toilet seat not fixed properly and unstable to use. Bathroom sink tap loose. Fridge not cold enough but no visible controls to change temp. Flooded corridor not being dealt with satisfactorily and it smelled bad. It was hard to get in touch with the host prior to travelling as on the website it stated to expect contact about week before our stay with how to get access but 2 days before we had heard nothing and all phone calls, messages and emails went unanswered. In the end I rang the bar to ask and the lady was very helpful as she said she would contact the host right away. Only then did we get the information we needed to gain access. The host made out it was for reasons of security that the codes are not given till a day before - the host might have informed us of this!

    The flat was spacious and had all the things needed ie toilet rolls, towels, bed linen, kitchen equipment, TV. It was an ideal location close to the town centre and near cafes, restaurants and shops. The apartment was clean and tidy.

    Stayed in July 2024

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 11 July 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 1 – 25

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