Coffee sachets not refilled, room very warm with only small window that opened

Excellent location, very clean, quiet, free beer at check in, wifi excellent

Stayed in May 2024

Great room but could do with a bit of updating. Room was above a bar so was very noisy at night and into the early hours, had to close windows at night, not ideal during hot weather.

Accommodation is situated in a great vibrant area of Belfast.

Stayed in May 2024

nothing more than being petty, the power sockets could be in easier reach of the bed. and thats just laziness talking as there were plenty on the other side of the room and on one side of the bed.

room was great, comfy bed, great shower, no noise from street or bar downstairs and it was full when we were leaving and hadnt heard a thing as it was empty when we arrived and hour before. great location. the self check in was as much of a pain as self check out at Tesco, someone had to come and help us, we were in the hotel and climbing the stairs within 5 mins. staff were lovely, couldnt be more helpful.

Stayed in May 2024

The self check in did not work but it took the bar staff less than a minute to check us in

Room and location were very good . We got a cheaper room above the bar but heard a thing at night. We did have a little early morning street noise but we were sleeping with the window open. Staff in hotel bar were very friendly professional and efficient

Stayed in May 2024

Self checkin was slow, there was a group of us and it took a long time for the first one, but luckily someone came and helped and speeded up the process

Stylish rooms, great location

Stayed in May 2024

Cleanliness of the room, ideal location

Stayed in May 2024

I'm being picky here but I like a bottle opener in my room .

Liked the free drink upon check in, liked that this was like joint to get the latest drinks, great atmosphere and beautiful place. Silly thjnn

Stayed in April 2024

Nice spacious room. Bed was big and comfortable.

Stayed in February 2024

Self check in ....machine i found awkward to use. I had to phone for assistance, still having difficulty, then I had to go and get a member of staff to help me check in.

Stayed in May 2024

We knew the area can be noisy with university students out on the street, but once the windows are closed it is not a problem. It was the noise from adjacent rooms that was more noticeable. The first night we had neighbors and you could hear every word they were saying - didn't help that they started singing karaoke at 3 am! Better sound proofing would make a big difference. What we also missed was a fridge. We were there for a couple of days, so having somewhere to store drinks and snacks would have been nice.

The self check-in was great! It went pretty smoothly and we appreciated how efficient it was. We were also glad that we could pop down to the bar if we had a question and the staff were very helpful. We know Belfast well, so the location worked for us. We enjoyed being near lots of food options and the botanic gardens. The room was bigger than expected and pretty comfortable. We enjoyed all the little details printed on things and had lots of fun people watching from the little window nook.

Stayed in April 2024

The link to self check in did not work. The guests - even registred booking.com members - face an extensive web based check in procedure which should not be necessary.

Stayed in April 2024

A little loud in the room, could hear people in the room next to us. We were above the bar but the noise from there wasn't an issue.

Free beer! Great location in a nice area of Belfast, comfy bed

Stayed in April 2024

No lift. I’m a pensioner with bad knees

Big rooms, fantastic en-suite. 321. The stairs need airing.

Stayed in April 2024

Room was a bit dark without natural light. Also the airconditioner from the neighbouring building was a bit noisy.

Bathroom was nice and modern. Watercooker available. Bed was comfy

Stayed in April 2024

Check in took a while to upload ID, was unable to do it prior to booking due to connectivity. Not the hotels fault.

perfect location

Stayed in March 2024

In the morning, every time a big car passed by on the street, the whole building was shaking

Great location, room was nice and spacious and clean and had all the essentials.

Stayed in April 2024

It was a very dark room, we ran out of toilet paper and it wasn’t replenished until we called reception twice to let them know and we had a power cut one night that meant we couldn’t iron our clothes for our dinner reservation or use any appliances to style hair etc. We were offered another room but it was too late.

Food was lovely, location was good and staff were so kind and helpful

Stayed in April 2024

Clean rooms, excellent location and comfortable beds. Although the room was just above the pub, I the level of sound was not disturbing at all.

Stayed in March 2024

I find this part difficult it as it was my fault I didn’t sleep very well and I cannot blame the hotel. I booked a room over the bar thinking maybe the bar would have closed at 11pm, how wrong I was. There were people outside talking and laughing so loudly until 1am, I just couldn’t fall asleep. Then some weird noises that lasted ages which sounded like someone scraping furniture over a hard floor. Again I don’t want to say something bad about this as it was my fault I got this room but I think just some information that if you are going to book the room over the bar be aware you probably aren’t getting any sleep. Also I think I’m too old as I found the self check in annoying and would have loved to have seen a person.

The shower was great and the toiletries were really nice. The bed was comfy. The room was spacious and clean. The location was good and the tip about parking on the street for free was great.

Stayed in April 2024

Check-in at the kiosk wasn't great and the free beer fridge was empty for our entire stay, don't think it was restocked whilst we were there.

We were unable to check-in at the self check-in kiosk, a staff member went to speak to someone who sorted this out. We arrived early and were able to store our luggage until the room was ready. Bar and restaurant are fantastic, great atmosphere and the food was excellent, would definitely recommend but it is a bit of a walk to Belfast centre. Room was great, beds very comfortable.

Stayed in March 2024

Room was a bit soulless but clean and comfortable.

Stayed in April 2024

It was pretty loud. Not a huge problem. Knew it would be lively. But the rooms could be better soundproofed.

Free beer on arrival for doing self-check in. Nice touch.

Stayed in March 2024

Was woken by a staff room close by only complaint about stay

Absolutely love this property would only stay here when travelling to Belfast as a couple

Stayed in March 2024

Easy and fast check-in, great instructions, the room was spacious, everything was clean. There is a small table amd a comfy chair to work, which was perfect for me. The location is good, very close to the university where I had my conference. Also close to the city centre, 15 mins on foot. The bus station is just outside, at the doorstep. The street is full of nice cafes and restaurants. I had a great stay, I must say quite an exceptional experience for me, it was spotless, so totally recommend!

Stayed in March 2024