You would expect better facilities and higher level of cleaning from such a hotel

The location is amazing.

Stayed in May 2024

We were happy with our stay

Location suited us and the tube tower hill was just around the corner.

Stayed in May 2024

My room view was not up to my expectations

The room and facilities, staff was friendly and helpful , very clean and beautiful rooms

Stayed in May 2024

Nothing, wonderful stay and would return in an instance.

We stayed in a beautiful room on the 7th floor. The views at night and day, of The Tower of London Bridge and the Tower of London were excellent and the wider panorama of the Shard and HMS Belfast. The room was self contained and had a kitchenette. The bed was huge - King size bed. Location next to Tower Hill (Circle Line and District Line) and Tower Gate DLR . Yen (Customer relations) had picked up on it was our 60th birthday celebration and made us feel very welcome and made our stay more enjoyable. All staff professional.

Stayed in May 2024

Bigger spa would have been nice

Didn’t have breakfast but the location was good due to being close to sites ands things to do

Stayed in April 2024

Minor negative was that I had to wait for my room from 6am when I arrived until the check-in time. Busy time to stay!

Comfortable and clean hotel. Great location for access to city centre, as well as walking along the Thames. Staff were always helpful. I would stay again on return.

Stayed in February 2024

Very good location

Stayed in May 2024

the location was too far east

It was fine

Stayed in April 2024

Room was very comfortable and very spacious

Stayed in April 2024

not to be able to open the windows in the bedroom

Staff was exceptional, location was perfect!

Stayed in April 2024

We got a free upgrade which was amazing and the rooms are al

Stayed in April 2024

Maybe a bathtub would have been perfect after a long day

The apartment was great and the view was amazing

Stayed in April 2024

More staff were needed at check out to help us bring our luggage down.

Extremely clean and well equipped and at a perfect location very close to two subway stations and a few touristic attractions.

Stayed in April 2024

We felt the mattress is time for replacement. The rooms could use a few convenience additions such as a clock, coat rack, dish cloth, & paper towels. The TV offering needed some Sports channels.

Every staff member we encountered was friendly and professional. Check in and check out was smooth. The bar and restaurant was convenient and food and beverage options were plentiful and excellent. The location was excellent. We were visiting for the London marathon and having the Tower Hill tube and Tower Gateway DLR stops right by really helped us navigate the city with ease. It is a busy area but we liked that. Our room overlooked the courtyard which was quiet and away from the bustle around the hotel.

Stayed in April 2024

The twin beds are very hard. Some of the hardest I’ve ever slept on… could use a mattress topper.

Wonderful service and huge, modern and very clean room for London so close to Tower Hill. Loved the kitchenette and view from our room. Exceptionally easy to get to and very convenient for work. Zero issues during our stay, I wish I had known about the Blue Orchid years ago.

Stayed in March 2024

The only critique i have is the carpet in the hallways to your rooms could do with a little revamping.

This was the first hotel my partner and I had come to together and we came back for our anniversary because we loved our stay so much! Everything is very convenient, rooms are well cleaned and spacious, staff are friendly and welcoming. Its one of my favourite places to visit in London

Stayed in April 2024

From the moment we stepped into the lobby of Tower Suites by Blue Orchid, (after a long day of travel), it was clear we were in for a treat. This was a surprise getaway for my young twin sons and me, and the hotel surpassed all our expectations. We spent two unforgettable nights in a sumptuous suite with breathtaking views of Tower Bridge — an unforgettable backdrop. The entire experience was seamless, from a smooth check-in process to a hassle-free check-out. Our suite was a vision of luxury, so much so that my sons are now campaigning to redecorate our apartment in its image! The attention to detail in the decor and the plush comforts provided made every moment in the room a delight. Dining at the hotel was another highlight. The breakfast offerings were extensive and catered to all tastes, from the lush freshness of seasonal fruits to the hearty traditional English breakfast and delightful made-to-order pancakes. Every dish was prepared to perfection and left us eager to return each morning. The staff at Tower Suites deserves a special mention for their exceptional service, particularly the congenial gentleman who checked us in — his first name started with a 'U.' His warm welcome and the charming way he introduced my sons to local colloquialisms like "Cheers, Mate" were just the beginning of many thoughtful interactions that enriched our stay. I wholeheartedly recommend Tower Suites by Blue Orchid Hotels to anyone visiting London. It is now my go-to accommodation whenever I'm in the city, thanks to the world-class service and the memorable experiences we had. A heartfelt thank you to the wonderful staff for making our stay so special.

Stayed in April 2024

Pillows can be thicker

Facilities nice, staff great

Stayed in April 2024

A small detail I didn't like (although I understand the policy): we arrived earlier for the check-in and we had to pay early check-in fee.

The hotel provided exceptional value for the price, featuring a very spacious room that offered both comfort and elegance. Its perfect location allowed for convenient access to nearby attractions, making it an ideal choice for travelers seeking quality accommodation without breaking the bank.

Stayed in February 2024

lovely suite

Stayed in April 2024

What could be better? I should live there! : )

The hotel is exceptional down to the last detail. When I arrived to check in, there was a queue. Immediately, a hotel employee invited me to wait in the bar and offered me a hot chocolate. When it was my time, they came to call me. The hotel has a high level of experience in every detail. The concierge made amazing recommendations for restaurants and transport. The room is very spacious, with modern furniture, everything looks new. The bed and pillows are perfect, really soft. It's very close to the tube station and London's tourist attractions.

Stayed in February 2024

our shower was blocked and would flood the room

Very clean and very modern

Stayed in April 2024

Traveled here for work, and brought my family along (including our 4 month old). The suite was exceptionally large, especially for London. We had plenty of room for 3 adults + baby. Everything was really clean, organized, and lots of space. Highly, highly recommend if traveling with family.

Stayed in April 2024

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Excellent location for work travelling. Functional room design (switches next to bed, usb plug, full height mirror etc). Blackout curtains. Good level of noise insulation (busy street runs right in front). No carpets which is so rare and great for a person with dust allergy. Very comfortable bed. Kitchenette in the room is quite handy though I didn’t really use it

Stayed in April 2024