Whitcomb Street, Trafalgar Square, Westminster Borough, London, WC2H 7HG, United Kingdom
#526 of 1,008 hotels in London
Guests' ChoiceBased on 2434 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.6
Facilities
7.6
Staff
8.6
Value for money
7.2
Free WiFi
8.4
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End of dialog contentReviewed: 24 September 2024
Sandy
United StatesNeeded to be more aware of mobility issues. Needed to use multiple stairs only to Access the lobby and the eating venues
The breakfast was included and great. Everyone was friendly and helpful. The Location was excellent. Easy walking distance to theatre and art galleries
Stayed in September 2024
Reviewed: 24 September 2024
Jaber
Saudi ArabiaFront disc are fairly good but not up to level. They always seemed to be busy with something but not the incoming gusts. If you are looking for a stay with good view. This is not your place. All what you will see from your window is walls and narrow streets. The room floor is made of wood and has many moving parts the you can feel while walking. Fixing is needed.
The location is fantastic. It is in the hart of all desired landmarks and next to all shopping stores. Cozy very British kind of accommodation. The Restaurant staffs are very kind, worm and hospitable.
Stayed in August 2024
Reviewed: 24 September 2024
Jaber
Saudi ArabiaFront disc are fairly good but not up to level. They always seemed to be busy with something but not the incoming gusts. If you are looking for a stay with good view. This is not your place. All what you will see from your window is walls and narrow streets. The room floor is made of wood and has many moving parts the you can feel while walking. Fixing is needed.
The location is fantastic. It is in the hart of all desired landmarks and next to all shopping stores. Cozy very British kind of accommodation. The Restaurant staffs are very kind, worm and hospitable.
Stayed in August 2024
Reviewed: 23 September 2024
Vicki
United KingdomNeeded a bit of updating in places, the breakfast was very average.
Very well located for theatre visit. Nice welcoming staff. Felt safe, quiet overnight and bed was comfortable.
Stayed in August 2024
Reviewed: 23 September 2024
Helen
AustraliaBreakfast was a bit bland. No fridge in room
Great location near Trafalgar Square and close to multiple tube stations. All staff friendly, welcoming and helpful.
Stayed in September 2024
Reviewed: 22 September 2024
Emma
United KingdomWould have liked the option of breakfast in bed. Housekeeping came in early thinking the room was empty.
Best room we’ve had out of all our stays there. Huge comfortable bed.
Stayed in September 2024
Reviewed: 21 September 2024
Stephen
United StatesLack of storage in room and bathroom. Might be great for one or two nights, but for a week there isn't enough storage.
The cleanliness of the overall hotel was great.
Stayed in September 2024
Reviewed: 21 September 2024
Drew
United StatesPerfect location to explore London. Most places we wanted to see are in walking distance and for those further out we were near stops on two different lines foe the underground. Great staff. Clean but basic rooms.
Stayed in September 2024
Reviewed: 21 September 2024
Andrew
New ZealandAircon not working properly, slow reception staff no staff in foyer focused on guest info etc
Location clean
Stayed in September 2024
Reviewed: 8 September 2024
Antoinette
IrelandHotel had a tired appearance & was expensive for what it was
Location and staff were incredible!
Stayed in September 2024
Reviewed: 5 September 2024
Mary
United KingdomOvercharged for room but was resolved after a few days. For size of room cost is a little high bit location makes up.
Location was excellent. Quiet and no disturbance
Stayed in August 2024
Reviewed: 2 September 2024
Judi
CanadaOnly tiny cups and fancy coffee maker No kettle or regular size mugs to make tea or regular coffee, had to ask for milk and sugar ,
Location, staff, cleanliness
Stayed in August 2024
Reviewed: 1 September 2024
Druce
United KingdomAir con was broken but two fans were made available which helped matters and certain TV stations I would have expected to work, didn’t.
Excellent location, staff were great, nice touch with the complimentary water in the mini bar and the coffee selection was really good. Breakfast was also good.
Stayed in August 2024
Reviewed: 31 August 2024
Mick
United KingdomRoom more than big enough, Location brilliant. Breakfast excellent
Stayed in August 2024
Reviewed: 30 August 2024
John
IrelandFantastic location
Stayed in August 2024
Reviewed: 29 August 2024
Becci
United KingdomNothing much really. The air con had a fault in the morning but that wasn't really an issue for us and I mentioned it at checkout.
Lovely room and a very comfy bed. We had a great night's sleep. Loved the view from our windows. And the location was perfect for our theatre trip in the evening and shopping in the daytime. Very close to Leicester Square but not noisy and close enough to Covent Garden and not too far a walk to Oxford Street or Picadilly. The staff were really helpful and friendly and efficient as well. Really loved our stay and will look to book again on future trips.
Stayed in August 2024
Reviewed: 25 August 2024
Jasmin
Australiano view. Bit tired.
location was very good
Stayed in August 2024
Reviewed: 20 August 2024
Rene
NetherlandsNothing
Good airconditioning, clean and nice staff. Excellent location!
Stayed in August 2024
Reviewed: 19 August 2024
Clare
United KingdomN/A
Right in the heart of the city, staff were very friendly and helpful
Stayed in August 2024
Reviewed: 18 August 2024
Sally
AustraliaAir conditioning not working and rooms were very hot and stuffy - even with windows open and some fans provided.
Location and most of the amenities - rooms had everything we needed.
Stayed in July 2024
Reviewed: 16 August 2024
Pauline
New ZealandCheck tiles in bathroom are clean.
Stayed in August 2024
Reviewed: 14 August 2024
Annie
United KingdomView wasn’t that good just looking at a building
It was near the theatre we were going to
Stayed in August 2024
Reviewed: 12 August 2024
Sarah
United KingdomSmall bathroom, not much room between toilet and bath!
Friendly staff and great location
Stayed in July 2024
Reviewed: 12 August 2024
Greg
United KingdomAir con wasn’t as efficient as it could’ve been
Location was ideal to explore London. Staff were very friendly, polite and helpful
Stayed in August 2024
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