Harrowgate Hill, Darlington, DL1 3AD, United Kingdom
#12 of 12 hotels in Darlington
Guests' ChoiceBased on 850 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
7.9
Facilities
7.0
Staff
8.6
Value for money
7.9
Free WiFi
7.2
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End of dialog contentReviewed: 22 September 2024
Marie
United Kingdomroom key opened other doors! Yapping dog in another room. Food smells from kitchenette area.
Comfortable bed. Reasonable shower. Good parking facilities.
Stayed in September 2024
Reviewed: 22 September 2024
Eric
United KingdomThe shower could maybe have had better waterflow but it worked adequately - hot flowing water came out!. As I said, it did the job at the price we paid so OK with us. Nothing else!
The beds were clean and comfortable and the shower worked. I knew what I was buying at the paypoint and that's what we received. The place is a bit dated but when you're asleep that has no impact. Set your expectations in line with what you're paying and then proceed accordingly. The good thing was the midday checkout. It meant that without pressure we could do our Parkrun at 9.00, take a breakfast at a nearby Premier Inn and get back and shower without the pressure of a 10.00 checkout. Good start to the day before heading off to Croft for motor racing.
Stayed in September 2024
Reviewed: 16 September 2024
Marisol
United KingdomNice, quiet hotel; perfect for what I needed.
Stayed in September 2024
Reviewed: 15 September 2024
Soni
United KingdomBathroom needs updating and there was no hair dryer which is standard requirement these days, hence I didn't took mine.
Stayed in September 2024
Reviewed: 10 September 2024
Stephen
United KingdomWell placed for visiting area
Stayed in September 2024
Reviewed: 9 September 2024
Mike
United KingdomLocated on a busy main road. Dated aluminium glazing with secondary but not noise proof. Decor, tired and dated but clean and comfortable. Disappointed that no shower gel, in bathroom which would have expected for a room, costing just less than £100 for the night. No breakfast option until 10am, on Sunday morning, until neighbouring pub opened.
Little, apart from staff.
Stayed in September 2024
Reviewed: 8 September 2024
John
United KingdomPlace is tired,very expensive for a place that needs full up grade.
Location
Stayed in September 2024
Reviewed: 5 September 2024
Karen
United KingdomIt was basic and only stayed one night, so felt it met our requirements, the place appears old outdated and run down, the towels were marked, but you get what you pay for and it was relatively cheap, parking location, staff, etc was all good. lift was broken.
Stayed in September 2024
Reviewed: 2 September 2024
Lindsay
United KingdomBathroom light constantly flickering on and off when it is a relatively simple procedure to change a fluorescent bulb. Made it impossible to see in the bathroom at night without leaving the bathroom door open and switching on the bedroom lights to see by.
Basic but comfortable enough.
Stayed in September 2024
Reviewed: 27 August 2024
Natasha
United KingdomThe hotel is great value for money. Staff are very friendly and dogs are welcome.
Stayed in August 2024
Reviewed: 19 August 2024
Azeem
United KingdomMaybe im fussy but bed was a little stiff on stiff side, after mentioning it, not much could be done. a topper would have been nice. noise coming from bin vans outside in the morning which i didnt expect with keeping the window slightly open., no biggy but woke me up. people were noisy at night but thats not the hotels fault. curtains were not blackout, not great if doing a night shift. All issues i got used to but first night wasnt nice.
nice location, free parking, easy checking in and out. good deal for ensuite room. central heating was nice which is a rarity nowadays they put it on full.
Stayed in August 2024
Reviewed: 19 August 2024
Wilson
United KingdomPrefer walk in shower to over bath.
Clean room with a comfortable bed. Only required for one night, arrived late and left early so cannot comment on surrounding facilities.
Stayed in August 2024
Reviewed: 19 August 2024
Lady
United KingdomNo hairdryer, travelling with 3 girl teenagers, who NEEDED to dry their hair. There werr no extra cups in the room for 3 travellers, easierly sorted though.
Friendly staff, Clean room, abit dated but ok for one night
Stayed in August 2024
Reviewed: 15 August 2024
Andrew
United KingdomLift not working
Stayed in August 2024
Reviewed: 11 August 2024
Ian
United KingdomCheap and quiet
Location is fine, don’t stay for breakfast due to a long travel home
Stayed in August 2024
Reviewed: 7 August 2024
Jassis
United KingdomThe pillow had a cigarette smell.
The beds were comfortable, clean sheets and the bedroom was spacious. Although there was a fan in the room, it was an extremely hot night and the fan wasn't sufficient to cool down the room, even with the windows open.
Stayed in August 2024
Reviewed: 5 August 2024
Paul
United KingdomThe lift not work and it didn't look like it was going to be repaired in the near future there was a sofa infront of it being on the 3rd floor it wasn't ideal .
The price was good
Stayed in August 2024
Reviewed: 5 August 2024
Bury
United KingdomNot much hot water. Sink plug not working.
Stayed in August 2024
Reviewed: 4 August 2024
Tetiana
United KingdomI booked double room,got room with 3 beds, No any teaspoonfools,neither shampoo nor schowergel,just one poor tiny piece of soap🤮Windows faced the road so noisy all the time!
Room size and colours of walls and furniture
Stayed in August 2024
Reviewed: 29 July 2024
Moira
United KingdomThe lift was out of order so we struggled to get up stairs with our luggage
Didn’t have breakfast it suited us for what we needed for the weekend
Stayed in July 2024
Reviewed: 27 July 2024
Lindsay
United KingdomNo shampoo or shower gel in the bathroom although I understand they may have been available from reception. No hairdryer but again I believe o r may have been available from reception. I usually have my own with me but on this occasion I forgot. It’s a minor issue & didn’t spoil my stay. Also no breakfast facilities but the staff directed me to a Morrison 5 mins away so all was good.
Clean, great choice of TV channels, comfortable.
Stayed in July 2024
Reviewed: 25 July 2024
Stephen
United KingdomSimple but comfortable stay. Everything needed was there. Very handy location for exploring the area.
Stayed in July 2024
Reviewed: 25 July 2024
Tracey
South AfricaTowels needed replacing - had holes in them and had marks on them (which hadn’t come out in the wash). The property could do with some updating.
Located right next door to a pub where you get reasonably priced food. Staff were helpful and friendly. Room was a good size.
Stayed in July 2024
Reviewed: 22 July 2024
Kylie
United KingdomNo shampoo/body wash but my own fault for not planning better. Couldn't sleep until after midnight and someone left their dog in their room and went out and it was barking until very late! Wasn't alot the hotel staff could do Very dated, could certainly do with a spruce up, new decor, carpets etc.
Rooms had a fan, and tea making facilities. Great to be able to travel with my dogs!
Stayed in July 2024
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