Paternoster Row, Winchester, SO23 9LQ, United Kingdom
#15 of 15 hotels in Winchester
Guests' ChoiceBased on 3470 hotel reviews
6.7Cleanliness
7.1
Comfort
7.3
Location
9.3
Facilities
6.7
Staff
8.2
Value for money
6.6
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Carol
United KingdomLocation -centre Winchester
Stayed in May 2024
Reviewed: May 28, 2024
Jackie
United KingdomIn need off up grade taped or worn carpets walls need a paint
Center of town great location Large rooms
Stayed in May 2024
Reviewed: May 26, 2024
June
United KingdomTired decor, damp bathroom, broken door and no tea bags.
Location
Stayed in May 2024
Reviewed: May 25, 2024
Rudy
NetherlandsSize of the room and view from the window
Basic hotel next to the cathedral
Stayed in May 2024
Reviewed: May 22, 2024
Edward
United KingdomGeneral decor is a little tired.
Comfortable room and hotel is in a good location in the town. Car parking was available right outside for £15 for 24hrs.
Stayed in April 2024
Reviewed: May 21, 2024
Mike
United KingdomRoom facilities are at least 20yrs out of date. No phone charging points, no bottled water supplied, no fridge/ mini bar and bathroom from the 1980s.
Great location, easy parking.
Stayed in May 2024
Reviewed: May 21, 2024
Irene
United KingdomThe room was very hot,no air conditioning, and window only opened a short way,the cleaning lacked a lot of attension to detail, tea bags and milk not replaced, one day only 1 set of towels were left, but after contacting reception this was rectified straight away.
Location was the best, our room overlooked the cathedral, breakfast was fine plenty of choice and comfortable dining area.beds comfy and room size good, shower easy to use and very good.would stay here again, there was a car park, but travelled by train so did not use.this would be a plus, being in the middle of winchester , and parking being at a premium.
Stayed in May 2024
Reviewed: May 19, 2024
Peter
United KingdomThis hotel is in need of much updating however our room was tidy and comfortable.
This hotel is perfectly located in Winchester. Great value for money and staff really friendly and helpful.
Stayed in May 2024
Reviewed: May 19, 2024
Gill
United KingdomBadly needed refurbishment.
Location.
Stayed in May 2024
Reviewed: May 19, 2024
Peter
United KingdomBreakfast was mediocre for such a quality brand hotel. More minor things that may upset some people ....although toilet door would close it wouldn't lock, cheapest toilet paper possible supplied, room decor and bedding a little tired.
Location was very good. room was spacious and clean, staff friendly. Late check out (i.e. noon).
Stayed in May 2024
Reviewed: May 17, 2024
Thomas
CanadaNothing
Very close to winchester cathedral and high street store
Stayed in May 2024
Reviewed: May 17, 2024
Kevin
United KingdomFor the price, it would be hard to improve. I prefer a walk-in or dedicated shower instead of a bath with a shower.
The hotel is right in the centre with its own parking and overflows opposite into the council car park if there is no room. My room overlooked the cathedral as did the dining room, which made for fabulous outlook. The bar is well stocked and there is plenty of comfortable seating. The high street is just around the corner, making the hotel handy for shopping and restaurants. The hotel food was very good and the evening meals were delicious and inexpensive with a nice choice of dishes. The executive room was worth the small extra cost. The view over the cathedral grounds was nice and the large window made the room airy. There was a nice touch on arrival with a handwritten note from the manager and a plate of fruit and chocolate. The bathroom was fine. The free wifi throughout was very handy and easy to use.
Stayed in May 2024
Reviewed: May 17, 2024
Steve
United KingdomThere was nothing I could find wrong with the hotel.
Its location , the staff was very helpful and friendly..
Stayed in May 2024
Reviewed: May 16, 2024
Jane
United KingdomThere was a nightclub nearby and the music went into the night. Bin lorries noisily emptied industrial bins overnight.
The hotel is in a good location by the cathedral and shops. The facilities were clean. Staff were helpful and polite. Self service breakfast-as much as you want-was lovely.
Stayed in May 2024
Reviewed: May 14, 2024
Vanessa
United KingdomCar park was quite painful
Staff were friendly
Stayed in February 2024
Reviewed: May 10, 2024
Simon
United KingdomParking charges excessive - would choose a different available hotel if parking was free.
Good location - I’ve stayed before
Stayed in April 2024
Reviewed: May 8, 2024
Jacky
United KingdomBfast extortionate price at £17.50 - didn’t have it so can’t say if it was worth the money Decor a bit tired and corridors very tired. Carpets need a good clean
Location was great - rooms were clean and spacious Nice welcome tray upon arrival including a hand written card Good toiletries - iron included Bed very comfy
Stayed in May 2024
Reviewed: May 6, 2024
Steve
United KingdomCreaky old wooden bed. 2 singles pushed together to make a double! Huge tree blocking our veiw of Winchester cathedral what we paid extra for.
Big tv, mini fridge,
Stayed in May 2024
Reviewed: May 6, 2024
Kevin
United KingdomHole in bath and couldn’t use shower hose on bath taps
Location was in centre of city
Stayed in May 2024
Reviewed: April 30, 2024
Lucy
United KingdomIt looked a little run down from the outside and quite old on the inside
I liked how spacious it was when you walked in and it was well signed posted and reception right near the entrance :)
Stayed in April 2024
Reviewed: April 30, 2024
Jim
United KingdomOn checking in we approach our room passing the housekeeper that had just cleaned our room in the corridor. Unfortunately he was suffering from quite a bad personal hygiene problem that was noticeable in our room. We needed to open our window to freshen the room. Also the twin beds were quite narrow.
Location, Location, Location
Stayed in April 2024
Reviewed: April 29, 2024
Roy_and_kate
United KingdomParking - an issue. Had to move the car at 8am - not the Hotel's fault. Local Authority's car park charging policy. room on street side noisey in the very early morning
Location excellant Staff very helpful Food fine and well presented.
Stayed in April 2024
Reviewed: April 28, 2024
Jeremy
United KingdomThe pillows for our bed were very thick - and not very comfortable. It would have been better to have one thick and one thinner pillow for each bed. Several windows are suffering from broken seals, so there is moisture between the panes which hindered views to the Cathedral, unfortunately. The evening menu was very limited - not as good as when we stayed there before.
The breakfast was good, but with only one coffee machine the queue for hot drinks was slow. I would have preferred individual jam pots rather than the communal ones. There was plenty of food available and the staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 27, 2024
Barbara
United States of AmericaLocation
Stayed in April 2024
Rotherham, UK
Phoenix, USA
Begur, Spain
Adelboden, Switzerland
Bormio, Italy
Sarandë, Albania
Matera, Italy
Tbilisi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content