They've taken a £100 safety deposit on the arrival, which was unexpected. The paint was coming off the walls and windows, carpet was dirty, bathtub was scratched so it looked dirty. The fan in the bathroom didn't work properly.

Lovely breakfast, nice location, comfortable bed.

Stayed in June 2024

Very friendly & helpful staff. Rooms were a good size. Breakfast very good.

Stayed in June 2024

Walls in our room were dirty with flaky plaster and paint falling off, room was on the small side and very hot during the night, did not sleep well, yet the radiator was not on and it was not warm outside. Two seagulls were nesting on the roof outside our window. Doors at the top of stairs were dirty needed a good clean.The new Adham bar was not a patch on the previous bar, mostly empty with no atmosphere, very disappointed and would think twice about booking again

Been there a few times lovely area, nice staff

Stayed in June 2024

Nice bright room, good view . Hotel very quiet- apart from some late revellers hanging about outside!

Stayed in June 2024

hopefully the renovation work will mean better sound-proofing between rooms. I had the unfortunate experience of hearing both sides of a telephone conversation from my room.

We were upgraded to suites due to some renovation work taking place in some other rooms. This did not disturb our stay as they stopped at 5pm. Staff were very accommodating to our needs and found space for our bikes.

Stayed in June 2024

I had Lasagne in the restaurant it wasn't great.

Staff were friendly and helpful both reception and cleaning staff.

Stayed in May 2024

The hotel itself looks very nice from outside or all hall /reception area are renovated and look amazing; however we stayed on 113 and the room was way far from our expectations. Beds are comfortable but bathroom.looked very old and dirty.

Staff were amazing. Breakfast quality really good . Best location in the area

Stayed in June 2024

Although it is decorated nicely, it feels a little bit like it was a rush job? Cracks in the wall painted over etc and our bathroom was a little dated. It worked perfectly fine though and we had a great stay.

Great location and friendly, polite staff.

Stayed in May 2024

Nothing

The disabled room in the annexe was very good , it is in a good location, breakfast was excellent staff were pleasant and helpful

Stayed in May 2024

Heat in room as radiator couldn’t be turned off and shower was cold in the evening due to boiler issue.

Closeness to where we wanted to be

Stayed in May 2024

Hotel is in the process of being slowly upgraded. The only bar available was internal so no natural light and not comfortable.

Both dinner and breakfast were well-cooked and nicely presented. Wine was well-priced. Room was clean. Staff were friendly and efficient.

Stayed in May 2024

Breakfast was a little bit disorganised. Good cooked choice but continental was lacking in choice

Size of room and great big comfy bed. Room was nice and airy with lovely hot shower.

Stayed in May 2024

Room decor tired and needs updating.

Friendly staff.

Stayed in May 2024

Room in need of decoration

Helpful and caring staffVery good value

Stayed in May 2024

The sink was blocked in the bathroom so we had to use the bath tap for water to wash our face and brush our teeth. In the morning, the light would shine through the edge of the blinds at the windows which is only an issue if you are a light sleeper and wake up easily to the light.

I enjoyed the location of the hotel as it is situated by the Pier and my room had a stunning view of the park. It was a very comfortable sleep and the Family room was incredibly spacious.

Stayed in April 2024

The bed could have been a little bigger

The room was a nice size. The double bed was slighlty on the small size but good enough for a good nights sleep. The breakfas was great and the staff were very accomodating for any special requirements.

Stayed in May 2024

Room was comfortable and clean. Plenty of space and tea and coffee making facilities in room. Restaurant downstairs

Stayed in May 2024

It's situated close to a road that had boy racers in loud cars late on, could do with curtains as well as roller blinds.

The Staff are really friendly and helpful.

Stayed in May 2024

Breakfast

Stayed in April 2024

Single ply toilet paper is penny pinching

Nice staff, comfortable bed and decent food

Stayed in May 2024

There was rubbish still left in the room but once again Lesley was grate she come straight over and removed it with in 2 minutes

Breakfast and dinner was really nice staff was really grate

Stayed in May 2024

Unsure about how long we could park for free after check out

Breakfast! Good strong tea!

Stayed in May 2024

our room on the ground floor annexe gets abit sandy but thats hard to avoid as were just steps away from a huge beach!

superb location! walking distance to the beach and amusement park. decent breakfast, we had the continental and also vegetarian options. staff are courteous and extremely helpful. free parking!

Stayed in May 2024

Have stayed here twice before and had no complaints. Only thing that let us down this time was how uncomfortable the bed was, we could literally feel the springs in the mattress.

Great hotel in perfect location. Shame the bar wasn't fully finished and open but sure it will be next time. Lady on check in was so friendly and welcoming, then again thisndame the following morning when served our breakfast. Room was clean and overlooked the park. Breakfast was superb, freshly cooked and extra toast given no problem. Car parking is secure overnight and free, as long as you put in reg at check in.

Stayed in May 2024