20 North Bridge, Old Town, Edinburgh, EH1 1TR, United Kingdom
#37 of 171 hotels in Edinburgh
Guests' ChoiceBased on 3376 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
8.9
Value for money
8.0
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Mishal
United Arab Emirateslifts s bit slow and old
great location and it has 2 access to royal miles and market st and opposite of waverly train station
Stayed in April 2024
Reviewed: April 12, 2024
John
United KingdomKicking ourselves we only booked one night!
Everything was amazing from the actual hotel itself, to the location, the staff. All good!
Stayed in April 2024
Reviewed: April 12, 2024
Helen
AustraliaLocation and large room
Stayed in April 2024
Reviewed: April 11, 2024
Alexandra
United States of Americawifi was spotty, but not a big issue (isolated incidence)
Room was incredibly spacious, very comfortable bed, luxurious and spacious bathroom. Staff was incredibly attentive and nice, a fantastic experience!
Stayed in April 2024
Reviewed: April 11, 2024
Ian
United KingdomNothing!
Fantastic hotel, great location and very very well looked after
Stayed in April 2024
Reviewed: April 11, 2024
Paul
IrelandBooked a superior room because we wanted space and light, what we got was an 'attic' room on the 8th floor with a tiny window that you had to step up to see out. The lift was out of service for two days of our stay, not great when you're staying on the 8th floor! Overall the decor looked tired, even though it looked to have been renovated in the last few years, carpets and walls were scuffed and grubby. We spent €800 on our weekend stay, it really didn't feel like value for money.
Very central. Within walking distance of most tourist attractions.
Stayed in April 2024
Reviewed: April 10, 2024
Barbara
United KingdomUnfortunately no view from the window and no WiFi in the bedroom. The food was very expensive for what we received.
Beautiful building, gorgeous bathroom & comfy bed.
Stayed in April 2024
Reviewed: April 10, 2024
Stephanie
United KingdomNothing
From the moment we entered we were greeted by friendly accommodating staff who couldn't do enough to facilitate our needs. All the public areas were immaculate and the room was stunning. I had taken a friend for a surprise 40th trip and the hotel kindly place a complimentary bottle in the room which was a lovely gesture. The location is perfection and hotels grandeur sits proudly in its settings. The bar's décor was lovely and the breakfast in the morning was the best both of u have ever had and we have stayed in a lot of hotels. We will definitely be returning and would highly recommend this fantastic gem to others.
Stayed in March 2024
Reviewed: April 9, 2024
Lizzie
United KingdomLoved everything about the hotel the rooms were large and spacious with beautiful decor and finishing touches. Was situated in a perfect prime spot for Edinburgh.
Stayed in March 2024
Reviewed: April 8, 2024
Christine
United KingdomLots of construction work outside.
Location was perfect
Stayed in January 2024
Reviewed: April 8, 2024
Kellyanne
United KingdomNothing
The decoration and the theme of the hotel, building was also lovely. Bathroom was beautiful too with nice big double shower.
Stayed in March 2024
Reviewed: April 6, 2024
Ella
United KingdomLoved everything! Only criticism… The complimentary hot chocolate in reception was watery and not chocolatey enough.
Pristine and pretty decor
Stayed in April 2024
Reviewed: April 5, 2024
Dunstan
United KingdomMain desk and staff disinterested which lets the hotel down. Bedroom service disappointing - missed on first day and came very late second day despite polite requests.
Fantastic location, next to Edinburgh Waverley station with its own entrance opposite station exit at street level. Royal Mile, Princess Street etc short walking distance. Rooms well equipped, in very good decor and look recently by refurbishment
Stayed in April 2024
Reviewed: April 4, 2024
Paige
United States of AmericaGreat location - lovely rooms. Multi generational family trip so we had 2 rooms. Would stay here again as just around the corner from the Royal Mile
Stayed in March 2024
Reviewed: April 3, 2024
Rebecca
United KingdomRather tricky to find what entrance to use with several on option. ended up taking the stairs that were multiple flights to find a lift next to them after our stay.
Clean, tasteful decor. Hotel was pretty and room was very comfortable with added extras like ghd hair dryer and straighteners.
Stayed in April 2024
Reviewed: April 3, 2024
Jonathan
United KingdomNothing, it was all good.
Great Location. Attentive staff.
Stayed in January 2024
Reviewed: April 3, 2024
Alun
United KingdomGreat location, easy to pop back to the room If you want a quick rest or change of clothes. Central to the tourist highlights, quiet.
Stayed in April 2024
Reviewed: April 2, 2024
Khalid
Saudi ArabiaEverything was great
Very good Very pleased to stay 😀
Stayed in February 2024
Reviewed: April 1, 2024
Brian
United KingdomOngoing work on road Waverley bridge
Room impressive bed great and breakfast great. Very central and particularly great if you come by train
Stayed in March 2024
Reviewed: April 1, 2024
Linda
United States of AmericaNo negatives
Adult daughter, two teen daughters and I loved the exterior and interior design, architecture and decorating. Staff were all exceptional. Ate in breakfast hall and cafe several times- all meals excellent. Perfect location to train station and everything we wanted to do.
Stayed in March 2024
Reviewed: April 1, 2024
Jennifer
United States of AmericaFront desk staff weren’t as organized as they could have been. They called to tell me we had things in our room after check out and asked when we were leaving after my husband had already pre-arranged and paid extra for a late check out. Elevator is tiny and hotel is layout is confusing to navigate.
Location was near train station and restrairants. Rooms were comfortable, spacious and nicely decorated. Breakfast manager was courteous and went out of his way to provide me with gluten free scones.
Stayed in March 2024
Reviewed: March 29, 2024
Moshreka
United KingdomThe rooms are really big with lovely windows, bathrooms are very clean and especially the shower area is super nice
Stayed in March 2024
Reviewed: March 29, 2024
Caitlin
United KingdomThe roadworks on north bridge are annoying but it is out of the hotels control. A coffee machine in standard room would be great but understand the need for perks of the upgrade.
The location is great. It feels like a special place. The room was brilliant. Quiet, comfortable, clean and a bit more luxurious than similarly priced places. Alternative entrance from Waverley.
Stayed in March 2024
Reviewed: March 29, 2024
Alicia
United States of AmericaThe room was cold and even if the heat was turned up it was still cold.
The room size and amenities. Charlie the door man was very helpful. The location is very good for walking to explore Edinburgh. Front desk staff were helpful and courtious.
Stayed in March 2024
Reviewed: March 28, 2024
Jaz
United KingdomWhat an absolutely gorgeous hotel! we loved our room, the Deluxe Suite. It had everything we needed and was absolutely stunning! The staff were also so lovely!
Stayed in March 2024
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