Hyde Park, 3 Westbourne Terrace, Westminster Borough, London, W2 3UL, United Kingdom
#199 of 1,014 hotels in London
Guests' ChoiceBased on 1013 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.5
Staff
9.1
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 26 June 2024
Jennifer
AustraliaVery comfortable room, in a great location a short walk from Paddington station and Hyde Park.
Stayed in June 2024
Reviewed: 25 June 2024
Yael
NetherlandsA gorgeous, romantic hotel, my absolute favourite in London. The staff are all angels and the rooms are a dream. Got upgraded to the lovliest suite--the best surprise to arrive to! Location cannot be better. Love coming back here!!
Stayed in June 2024
Reviewed: 19 June 2024
Nikita
IndiaThe rooms are quite small, but this was no surprise as it was listed - and this is London after all! For the price tag entirely fair.
Very comfortable beds, great water pressure and lovely area. The staff are very helpful and kind.
Stayed in June 2024
Reviewed: 13 June 2024
Patricia
IrelandGreat location, 5 minute walk to Paddington Station & Lancaster Gate Tube Station. 5 minute walk to Hyde Park. Very comfortable room, staff very courteous. Great breakfast options.
Stayed in June 2024
Reviewed: 6 June 2024
Deborah
United KingdomBedding was a bit of a let down, very thin duvet which came out of its cover. But that is the only thing you could say negative!
The staff were unbelievable, best service I have ever known. We were upgraded on arrival to a bigger room as well!
Stayed in June 2024
Reviewed: 5 June 2024
James
United StatesRooms were roomy and had plenty of closet and drawer space. Staff were always willing to int help and quick to respond to requests. Small dining area but efficient and welcoming. Minutes walk to tube, restaurants and shopping. Perfect place to just stroll the neighborhoods too.
Stayed in May 2024
Reviewed: 4 June 2024
Birch
United KingdomThere is nothing to dislike.
Friendly staff and great location.
Stayed in June 2024
Reviewed: 4 June 2024
Nell
AustraliaThe Roseate staff were warm and attentive. We received an upgraded room, which was spacious and extremely comfortable, included a sitting room and balcony. Added extras like a cool juice drink on arrival and fresh fruit in the room were welcome. The powder room was separate from the bathroom. Just a short walk from Paddington Station and Hyde Park, the hotel's location is excellent. We would return in a heartbeat.
Stayed in May 2024
Reviewed: 2 June 2024
Bernadette
New ZealandNothing
Location was great and close to Paddington station, staff friendly and helpful, room was nice and clean, bathroom was good and shower was excellent. Didn't have breakfast here as we found a nice place just around the corner.
Stayed in May 2024
Reviewed: 30 May 2024
John
AustraliaBreakfast was ordinary and poor value for money.
Great location with easy walk to Paddington. Staff very helpful.
Stayed in May 2024
Reviewed: 30 May 2024
Miguel
PhilippinesGood location specially since it is between two main tube lines.
Stayed in May 2024
Reviewed: 28 May 2024
Mikko
FinlandRestaurant staff excellent, food good but not great and on the pricey side given the size and quality of the portions.
Staff excellent. Beds excellent. Good curtains, dark room. Welcome fruit basket welcome. Plenty of space in the suite.
Stayed in May 2024
Reviewed: 26 May 2024
Aysegul
NetherlandsLocation is excellent and clean and stylish rooms with a very friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Judy
AustraliaThe customer service was not up to the standard we expected for this level of hotel. We phoned reception to ask for more tea bags and milk to be brought to our room. Nothing happened. We waited 1.5 hours and then went downstairs ourselves.
The hotel is beautiful and we appreciated the upgrade to a suite. The location is marvellous and the outlook leafy green.
Stayed in May 2024
Reviewed: 22 May 2024
Colin
United KingdomThe entrance up steps is not great if you have a lot of luggage, but staff on hand to bring luggage in to hotel and lift available once inside.
Great location for Paddington Station and Heathrow Express. Staff were all very attentive. Good food.
Stayed in May 2024
Reviewed: 22 May 2024
Antonius
NetherlandsCharm,venue,welcome drink,breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Annette
AustraliaNothing
The staff and location was amazing. The room was spacious and beautiful
Stayed in May 2024
Reviewed: 21 May 2024
Brenda
New ZealandNothing.
Wonderful location in Paddington. The accommodation was lovely and the staff were very friendly and obliging.
Stayed in May 2024
Reviewed: 17 May 2024
Norma
FranceThe noise from the floors, when sleeping rooms do not isolate properly the noise.
The staff was friendly, the decoration it's so cute, the breakfast good.
Stayed in May 2024
Reviewed: 15 May 2024
Fred
ThailandThere was nothing we didn't like. If I was being very picky I found the bath slightly difficult to exit given the the fixed shower screen.
We stayed in balcony room overlooking street which was lovely and where, because of some outstanding weather, we could enjoy afternoon tea.. We had dinner one evening and full breakfast daily - all the food was excellent although I felt dinner slightly overpriced. Found all service from reception onwards excellent including our departure where we had a number of pieces and were assisted by a very nice doorman [name unfortunately not obtained].
Stayed in May 2024
Reviewed: 14 May 2024
Natalie
AustraliaGreat location with a short walk to Paddington Station. Friendly staff and lovely rooms. We were given a surprise room upgrade and stayed in a junior suite. I would definitely stay here again when in London.
Stayed in May 2024
Reviewed: 13 May 2024
James
United KingdomThe room was very nice and the location is excellent. The hotel staff are very friendly and accommodating.
Stayed in May 2024
Reviewed: 13 May 2024
David
IsraelNA
The staff were extremely helpful and very friendly. The room was spacious, well-appointed and clean, and the bed very comfortable. The breakfast was excellent and the location, in a quiet street a short stroll from Paddington Station, was very convenient for transport, shops and restaurants.
Stayed in April 2024
Reviewed: 5 May 2024
Sharon
AustraliaMaybe the executive room would of been better with a proper windows to look out of rather than a louvre window , as felt more shut in It was still lovely though
Bed and pillows and duvet so so comfy Literally to die for beautifully decorated and building
Stayed in May 2024
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