Dining room layout not as intuitive for breakfast. Coffee/tea not available without waiter service

Location relative to Pinewood studios excellent. Decent sized room and bathroom Easy to locate and grounds looked good although the rain prevented us from enjoying it fully

Stayed in September 2024

Room was warm but helped with a fan 0

Overall very good

Stayed in September 2024

Staff were very friendly and helpful. Location was great for Pinewood studios. Room was clean but decor was a little tired, but given the room price, felt it was good value.

Stayed in September 2024

Communal staircase smelt of smoke and mattress wasn’t very comfortable

Clean room in a quiet location with helpful staff.

Stayed in September 2024

Overall i would say it is more of 3 star standard of hotel. No lunch options offered for example. Lift hasn't worked for 2 years.

Breakfast was served at the table and was good. Room was very much larger than expected. WIFI signal was strong. Pizza served from the pizza oven was excellent. Staff were all very helpful.

Stayed in August 2024

Only one person serving in the restaurant and bar so service was very slow

Comfortable, value for money

Stayed in September 2024

Few things needed repair around the hotel and the lift was out of order.

Staff were excellent and very helpful

Stayed in September 2024

Pillows were rather soft, not ideal for guests who suffer with neck troubles. Apart from that all good!

Lovely food served at breakfast, no complaints from us!

Stayed in September 2024

The rooms air conditioning didn't work and the room was very warm which made sleeping at night very difficult.

The hotel Grounds & Parking were spot on, the room & breakfast were very good.

Stayed in August 2024

The bar open during the afternoon and a cleaner outside seating area

The outside area was beautiful but the seating area needed a sweep/ cigarette butts etc

Stayed in July 2024

Hotel room a bit tired.

Very good breakfast. Nice staff.

Stayed in August 2024

Good sized rooms Very good breakfast, nice staff , I have stayed many times.

Stayed in August 2024

would expect a hotel of this standard to have air con but unfortunately they don’t. they do provide a fan though. it’s a event hotel so sometimes there are parties like prom or birthday events, which can be loud if you book a room near the function space, but they generally don’t run late at all and everyone is very respectful

calm location, great parking, good service and friendly helpful staff. nice green space outside to walk around and sometimes spot baby deer! 🦌 nice home cooked food at good prices

Stayed in August 2024

Bedrooms are a bit dated in decor and showing a few signs of wear and tear, shower heads could do with being replaced and mattress fitted with toppers.

Rooms were well laid out with a nice size bathroom, ample parking and great restaurant on site

Stayed in August 2024

The carpet in our room was badly stained and the lift wasn’t working which meant having to carry our bags up to the second floor. It was a bit of a maze trying to find our room.

Bed was extremely comfortable and the view from one bedroom window was to the beautiful park like grounds. Shower was excellent and toiletries provided were very nice. Great to be able to make a cup of tea in our room.

Stayed in August 2024

Lovely location, ideal for the hospital as just around the corner Staff very friendly Had a room upgrade

Stayed in August 2024

I do prefer a shower but bath was relaxing. The fan in the room was needed as hot day & meant I got some sleep

I had a light breakfast but still tasty & dining/ breakfast room lovely surroundings

Stayed in August 2024

The lift and the air conditioning was not working. Could do with a bit of repair and redecoration in some places.

Lovely gardens, good food, comfortable room and friendly staff. Had all the things you would need in the rooms which were bright and spacious. It was quiet despite being next to a busy road.

Stayed in August 2024

Breakfast - I chose an omelette - to include ham, onion, peppers & tomato. When it came, the onion, peppers, tomato and ham were not in the omelette, but more like a side salad on the omelette (ie.. not cooked, just cold add ons). So I just ate the plain, flat omelette. That was really disappointing. I also had to send back my hot chocolate as it tasted off. The gentleman serving table was excellent, I cannot fault him. It is the chef/cook who let the side down. As breakfast was included in the costs I feel a bit disappointed but, everything else was lovely and all of the staff very polite, friendly & helpful. I would definitely stay again -but may give breakfast a miss.

The room was lovely. Clean. Comfy bed. Lots of space.

Stayed in August 2024

Rooms were charged for air conditioning but heard that air conditioning isn’t working for years for the whole hotel.one of the male receptionist was very rude and lied about the air conditioning situation.

Great location and restaurant service was good

Stayed in July 2024

A great location. A good welcome by staff. Good parking available. A clean and comfortable room. Good value for money.

Stayed in July 2024

dinner

Stayed in June 2024

If I could improve anything, it would be the showers in the bathrooms, I'm not a massive fan of "over the bath" showers, some people that have mobility issues would potentially struggle getting in and out of them.

Stayed here several times, so know what to expect. The up-graded rooms are definitely a bit nicer, generally bigger and a bit better furnished. Food in the restaurant is always good, and breakfast is always lovely. The hotel is in a nice setting with good free parking. Its often good value in comparison to other hotels in the area. The staff always seem pleasant, especially the guy that is normally looking after people in the restaurant.

Stayed in June 2024

The lift wasn’t working. These things happen we know. The electrical appliances in our room hadn’t been tested in over a year, tv, iron, kettle and fridge. A desk light hadn’t been checked since 2019 and the electric fan hadn’t any PAT sticker on it at all!!!! Not very reassuring. Stayed in room 48.

Pleasant accommodation in nice grounds. All the staff we met were all pleasant, friendly and welcoming.

Stayed in July 2024