London Road, Marks Tey, Colchester, CO6 1DU, United Kingdom
#16 of 17 hotels in Colchester
Guests' ChoiceBased on 1964 hotel reviews
6.8Cleanliness
7.5
Comfort
7.6
Location
7.8
Facilities
7.0
Staff
8.0
Value for money
7.0
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 17, 2024
Stuart
United KingdomWifi only working in public areas of the hotel, not in the rooms. Saturday breakfast was waitress service only, Sunday was self-service.
New large enhanced showers - they'rrrree ggggrrreeaat.
Stayed in May 2024
Reviewed: June 15, 2024
Perkin
United KingdomIt’s undergoing renovation so understand that some areas are undergoing work
Lovely room
Stayed in May 2024
Reviewed: June 12, 2024
Christine
United KingdomMinimal choice of evening meals.
Large selection of food for breakfast. Good position. EV charging.
Stayed in June 2024
Reviewed: June 9, 2024
Tanya
United KingdomSome one had a dog in their room and it was very noisy during the night. The menu didn't have the correct dietary information. Very limited menu for those with allergies. There wasn't any written information in detail as to what is in the food served for those who have allergies.
The up grade to a new twin room when the twin room id booked wasn't available. Staff were helpful.
Stayed in June 2024
Reviewed: June 8, 2024
Blake
United KingdomEarly pool closing. None soundproof. Loud renovation. No stream tv. Tennis courts but cant use due to being over grown. Some staff members were rude/ unhelpful. Wouldnt rate it a 4*. No room service unless u ask but u need to give 24h notice, abit ridiculous
Style off Bathroom. Simple room design. Enough space for 2 people in a double room.
Stayed in June 2024
Reviewed: June 3, 2024
Harvey
United KingdomView out of room window
Room nice and modern
Stayed in June 2024
Reviewed: June 1, 2024
Laura
United KingdomHandy location for Stansted, plenty of parking, large spacious room and bathroom, friendly staff and bright and clean room.
Stayed in June 2024
Reviewed: May 25, 2024
Subir
Abkhazia, GeorgiaWould be good to have a small fridge in room. Shower control was very bad, difficult to adjust temperature and bath tub too small.
Room good size, comfortable bed. Breakfast was very good.
Stayed in May 2024
Reviewed: May 23, 2024
Sarah
United KingdomThe outside looked a little bit shabby compared to the refurbished rooms also a couple of mugs had tea marks on them still, but it didn’t bother us as we didn’t need to use them
We stayed in a newly refurbished room, there was lots of floor space, good facilities and the beds were super comfy I’d stay in one of these rooms again!
Stayed in May 2024
Reviewed: May 22, 2024
Raymond
United KingdomThe hotel was undergoing refurbishment. Some corridor carpets were covered with plastic. The view from our bedroom window wasn't very nice as you could see building materials. The front of the hotel doesn't reflect the interior which is a shame.
The room we were in had recently been refurbished & furnishings were of a good quality. The finish in the bathroom was of a very high standard. Breakfast was good. Checking in and out was straight forward and quick.
Stayed in May 2024
Reviewed: May 14, 2024
Maureen
United KingdomUnable to think of anything.
The room had a good feeling, the bed was very comfortable and easy to get around the hotel.
Stayed in May 2024
Reviewed: May 13, 2024
David
United KingdomRooms very comfortable. Staff very helpful
Stayed in May 2024
Reviewed: May 13, 2024
Clair
United KingdomHad to hunt down the staff when we arrived, it was 8:30pm..could of done with a bell at reception or a number ro ring. Overall though it's a nice place to stay.
Nice & clean Had everything there that we needed
Stayed in May 2024
Reviewed: May 10, 2024
Marcus
United KingdomBuilding work ongoing however results great
Amazing staff
Stayed in May 2024
Reviewed: May 7, 2024
Bhaskar
United KingdomThe duvets had lots of stains on them underbthe cover Only got 1 towel and 1 hand towel for twin room View was sludge And the pool and changing facilities were poor including boiling hot shower if even slightly turned to hot Breakfast area very dull and not welcoming luckily staff were lovely
Friendly staff and good breakfast
Stayed in May 2024
Reviewed: May 7, 2024
Stewart
United KingdomIt’s fine for us
Room was very newly refurbished to a high standard
Stayed in May 2024
Reviewed: May 6, 2024
Deb
United KingdomBuilding work ongoing as hotel being revamped. It will be lovely when it’s finished. Pool and spa area very dated but again, if this is being refurbed also it could be amazing.
Nice hotel for a last minute overnight stay. Staff brilliant and breakfast was really very good!
Stayed in May 2024
Reviewed: May 2, 2024
Maxine
United KingdomThe hotel is currently undergoing very expansive and disruptive renovations which are greatly needed and good to see the investment but we weren’t informed of this prior to our visit. Also the breakfast left something to be desired. The single member of staff serving at breakfast was only interested in taking payment, at which point the service ended, we were seen to a table or given any information about breakfast. Hopefully this improve a long with the building works.
The hotel room was newly refurbished and well appointed.
Stayed in April 2024
Reviewed: April 30, 2024
Jo
United KingdomCurrently being refurbed, will be amazing when finished
Stayed in April 2024
Reviewed: April 26, 2024
Harry
United KingdomHad to walk though a chemical smell building area to get to my room
Good food and the newly renovated rooms are lovely, staff where very pleasant
Stayed in April 2024
Reviewed: April 24, 2024
Darrin
United KingdomThe fact the on site workman doing the refurbishment were allowed to take all the breakfast stuff and to wander behind the serving trays in full workwear!!
Room was good nice staff
Stayed in April 2024
Reviewed: April 18, 2024
Scott
United KingdomDidn’t know about works being done until we arrived
Nice location and pool
Stayed in April 2024
Reviewed: April 17, 2024
Jeffery
AustraliaLet down by the difficulty locating the apartments, lack of signage or email advice. I arrived without the vital code words to enter the building. Was only helped by asking others. The first night I went down the street for a meal, making sure I took the electronic door device. On returning my attention was drawn to a notice on the outside of the front door telling me that my electronic device may not work and if so, enter the building through the car park, after entering the secret code into the electronic panel. Had I known that information earlier I would have taken the secret code with me, expecting as I was to use the electronic device. I spent two hours in the dark and cold waiting for another occupant to let me in. I have been told this is not uncommon, but unfortunately it soured the whole exoperience..
Excellent location and spacious rooms.
Stayed in April 2024
Reviewed: April 9, 2024
Marilyn
United KingdomNice quiet room, bed comfortable. Breakfast had good choice. Plenty of car parking. All staff very friendly and helpful.
Stayed in April 2024
Erbach, Germany
Ponca City, USA
Montalcino, Italy
Melbourne, Australia
Laglio, Italy
Riposto, Italy
Krumovgrad, Bulgaria
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content