Nr Fort William, Glencoe, PH49 4HL, United Kingdom
#26 of 37 hotels in Glencoe
Guests' ChoiceBased on 682 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.4
Facilities
8.2
Staff
8.5
Value for money
7.1
Free WiFi
8.4
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End of dialog contentReviewed: 22 June 2024
Tushar
IndiaOur Rooms were on 1st floor and there were no lift also , We have to Carry our luggage up & Down. I was expecting 2 bathroom but there were only 1.
View from our window is Just Awesome, It was Like Mountains Trees Forest. Heated Swimming pool and Sauna Bath was Unexpected we enjoyed specially my kids. Beds were Comfortable and Cousy. Free Parking of our car is also. 6
Stayed in June 2024
Reviewed: 14 June 2024
Cindie
United StatesThe water pressure was a bit low in the shower but a good temp. My husband liked the bed but I felt it was a bit hard.
The view was spectacular. The employees we very helpful and courteous. The breakfast was delicious and we were seated with the best view of the Loch and Mountains. We felt very spoiled.
Stayed in June 2024
Reviewed: 9 June 2024
Martin
United StatesRestaurant and bar were grossly understaffed this day. Mattress was quite uncomfortable.
Location. Scenery. Restaurant and bar.
Stayed in June 2024
Reviewed: 5 June 2024
Jason
United Kingdominsects / Midgies
View was fantastic, shame about the midgies (insects)
Stayed in June 2024
Reviewed: 1 June 2024
Rachel
United KingdomThis is really picky, but swimming pool a little warm.
Friendly, comfortable, breakfast great. Lovely area.
Stayed in May 2024
Reviewed: 31 May 2024
Tracy
AustraliaThe noise level was off the scale!! You could hear staff dragging tables to set up for service, cutlery being put away. We were on ground level and every time someone moved upstairs you could hear single thing.
The staff, food, service, rooms,
Stayed in May 2024
Reviewed: 30 May 2024
Josefina1
United KingdomThe hotel needed overall mantainance and attention to detail, (thngs broken on the rooms, wall paint chipped). There was no outdoor seating except for the restaurant tables. I don't know if they were understaffed or just really disorganised, but very slow, we always had to wait a lot to be seated, it took us 25 minutes to get the bill.
The hotel is in a really nice spot, surrounded by nature. The room was a good size. Nice staff. The food was tasty, but one of us got intoxicated the last night.
Stayed in May 2024
Reviewed: 27 May 2024
Jack
United StatesThe breakfast buffet was very far from our table and in a corner room which caused a traffic jam on people trying to get food and carry it back to their table,
great location and view
Stayed in May 2024
Reviewed: 27 May 2024
Michael
United KingdomBreakfast was very poor. Continental breakfast was really poor. Hot breakfast was not good at all. Evening meal I had fish and chips. Fish was very greasy and the chips looked like that had been re cooked more than once.
Hotel location was superb. Staff were very good.
Stayed in May 2024
Reviewed: 24 May 2024
Sarah
United KingdomThe restaurant food was over priced for what it was. The food quality for the price of the food was very disappointing. The swimming pool area needs a refurb, the sauna panels were broken and sharp and the sauna was very dark without any low lights. The bathroom in the rooms could have been cleared a little better.
The view was breath taking from the rooms. Staff were very helpful and polite
Stayed in May 2024
Reviewed: 20 May 2024
Katherine
CanadaThe bed and pillows were very uncomfortable. There is no air conditioning. The windows were open in the dining room and bugs came in, including a bee and a hornet. Service at our first lunch was very slow and it wasn't busy at all.
The views from the hotel property were beautiful. The location is incredibly picturesque and good for exploring the area. You can forgive any negatives just for the view and location.
Stayed in May 2024
Reviewed: 19 May 2024
Michaela
SwedenThe restaurant! The staff were all over the place, utterly disorganised and some of them were rude. We were served moldy bread with our Camembert entry for dinner - no compensation was offered, barley a proper excuse. The breakfast was served in a room warm as a sauna - making we question quite a few health regulations.
The location of the hotel is amazing. Front desk helpful! Room size good.
Stayed in May 2024
Reviewed: 15 May 2024
Denise
AustraliaGreat breakfast, excellent location
Stayed in May 2024
Reviewed: 11 May 2024
Shreya
IndiaGorgeous property, good breakfast, fun stay
Stayed in April 2024
Reviewed: 6 May 2024
Dawn
United KingdomGreat location and views. Also the pool was a nightmare ce bonus
Stayed in May 2024
Reviewed: 5 May 2024
Brenda
AustraliaLoved my room facing the loch. Wonderful to be in Glencoe instead of passing through
Stayed in May 2024
Reviewed: 1 May 2024
Jessica
NetherlandsThe photos of the pool on the website are not accurate. The pool area looks dingy and beat up - but still the pool was warm.
The restaurant at the hotel--great view while enjoying good food. The family room with bunk beds is fantastic
Stayed in April 2024
Reviewed: 28 April 2024
Pamela
United KingdomMore info on breakfast options that are suitable for vegans.
The location is fantastic, beautiful views everywhere you look. Nice pool, sauna, and jacuzzi. Staff were very pleasant and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Nicola
United KingdomThere was little space in the room for luggage but this is only a minor issue. The corridors are in need of refurbishment....carpet threadbare in places, but it is very obvious that work is in progress to update the place with work on painting the walls underway.
Check in was very friendly and informative. Room was comfortable and cosy. Good bar area to have a pre dinner drink and the barman was very chatty and informative about the hotel's gin brand. Dinner and breakfast needs to be booked as the hotel is very busy. They are mostly served in the conservatory area with superb views out over the Loch and the mountains. The food was excellent and service great with all the staff being very friendly. A good addition is the pool and spa area which we didn't use but looked lovely.
Stayed in April 2024
Reviewed: 24 April 2024
Roberts
United KingdomThe pillows were cheap and lumpy and for the price of the room I would have expected better bedding.
It was in a good location staff were very helpful and the room had everything we needed in it.
Stayed in April 2024
Reviewed: 17 April 2024
Do
IrelandLovely atmosphere, a great view, good location (bus stop and market by 2 min walk). Perfect for holidays
Stayed in March 2024
Reviewed: 17 April 2024
Kate
United StatesA little run down. The dining experience wasn’t very pleasant because some parents let their young children run around yelling while others are trying to enjoy their meals.
The setting was stunning. The staff was friendly.
Stayed in April 2024
Reviewed: 8 April 2024
Ekaterina
United Kingdomcould not find the path to the lake, to have a bit of walk, to get access to the pool it was a bit overwhelming with the need to register and the need to insert a pound coin to the locker. in the end did not go there also due to many people and kids inside and the size of it being rather moderate.
Good location, nice view from the windows, convenient parking place with nearby EV charging stations.
Stayed in April 2024
Reviewed: 6 April 2024
Linda
United KingdomLovely room and very comfortable beds. Staff very friendly and helpful. Food in the restaurant was beautiful.
Stayed in April 2024
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