Road noise

I have stayed here a few times now and its very convienent for the town. The room was nice but there is no double glazing so you can get a lot of road niose. Breakfast was basic but OK . the staff were or very friendly.

Stayed in October 2023

Room was nice and clean.Friendly welcoming staff

Stayed in October 2023

Needs updating and decorating upstairs

Central location

Stayed in October 2023

Lack of parking, which meant having to park on main road- was told would be ok but noticed in the morning it was just a loading bay.

Bathroom was very modern, powerful shower and comfy bed.

Stayed in October 2023

Really tired decor. The whole building needs a coat of paint. It is a beautiful, historic place but looks extremely tired inside. My room, while clean and comfortable would have been uplifted by a coat of emulsion.

Historic building in the middle of town.

Stayed in September 2023

Noise in room, tapping from water system possibly??

The room was comfortable and a surprisingly up to date/contemporary feel after the dated entrance and corridors. Staff all VERY VERY FRIENDLY AND HELPFUL.

Stayed in September 2023

Saturday night drunks shouting in their rooms but thats to be expected ha ha

Friendly receptionist Comfy clean room Nice hot chocolate Nice bathroom Good parking

Stayed in September 2023

Room was dark and bed uncomfortable.

Location

Stayed in September 2023

1bed had hard lump in the middle single bed was very soft - like sleeping on a boat

Lovely old building

Stayed in September 2023

Toilet flush was very noisy, taps confusing for showers, walls a bit thin, could hear couple in next room being intermit.

Easy to get too as in middle of town, Room was well lit, non smoking rooms. bed was very comfortable and could open windows, bathroom was roomy, excellent breakfast. Lift accessible if needed.

Stayed in September 2023

Old sash windows had great character but let every noise in. Smokers in the court yard from the pub kept me awake. At some point I thought I'd better close the window, only realising it was already firmly shut

Old building with character. Friendly staff. Room was good size. Breakfast was great.

Stayed in July 2023

Too many stairs and corridors, kitchen not open while we were there

Good size of room

Stayed in September 2023

Nice room great location

Stayed in September 2023

Very few parking spaces so check in early. The Hind is a listed building and sadly is in desperate need of refurbishment or at least a makeover. Many carpets are threadbare, especially on the stairs. The hand rails in the building require a deep clean especially on the stairs as they are sticky to he touch. Around the outside of the building there were cigarette ends and untidiness which created an impression of ‘not looked after’.

The staff were all courteous and helpful. The Hind was close to the wedding venue at Chester House Estate. Our room was spacious, clean and had all facilities I would expect such as a kettle, tea and coffee, and a TV. WiFi was free. The breakfast selection is excellent but on one morning, 9th September 2023, the service was painfully slow. Our cooked bacon and eggs although scrumptious took 45 minutes to arrive

Stayed in September 2023

I think it was because I stayed on a bank holiday but the breakfast was awful. I paid £5 for a glass of orange juice and a bowl of corn flakes. Didn’t see any staff at all that day, not even to check out

Convenient location

Stayed in August 2023

Got back to room in the evening, right above the disco, very noisy, had to ask to change room.

Very accommodating when needing to change rooms.

Stayed in September 2023

Nothing.

Beautiful building, lovely walk over the park behind the hotel and so accessible to all locations.

Stayed in August 2023

There was no a/c in the room which was a big disadvantage as the weather was hot. Also there are no lifts in the hotel.

The hotel staff were simply excellent. Nothing was too much trouble. They organised a room for a dinner for 15 people at short notice and delivered immaculate service throughout. Very impressive personnel.

Stayed in August 2023

Nice and central to town lovely old building

Stayed in August 2023

Lack of one or two safety measures

The old atmosphere

Stayed in August 2023

The bathroom shower was coming off the wall which felt quite unsafe to use! But the biggest let down was the fact that there was a club down the road that had very loud music and crowds. The closed windows didn't stop the bass and talking from bothering our sleep. Was probably a bit unlucky with the room we were given as it was closest to where it was but considering it's next to a hotel you'd think they would at least turn it down after a certain time. The club went on throughout the night.

Greeted with a very vintage hotel entrance that gave off a warm feeling. Staff were friendly and helpful assisting us. The Room was nice sized, cosy and had a big double bed with a clean bathroom. The morning breakfast was pretty standard but good for the money. Overall a good stay

Stayed in August 2023

With very thin windows next to a very busy village centre and street, the nights were very noisy, and because of that noise, we could not ventilate the room by opening a window.

The room looks okay, including the beds. It was an old characteristic / historical room, and the hotel is located close to our route as we were passing through the UK

Stayed in July 2023

Unfortunately our bedroom was by the traffic lights through the main town, several motorbikes woke me up revving pulling off from the lights through the night. This is no fault on the hotel but something to be aware of. Room was also very very hot throughout the night, a fan was provided by the hotel but unfortunately did nothing to cool the room down. Toilet also placed weirdly (to make it fit in the bathroom in fairness) but being a larger lady meant sitting on the toilet at an angle. Not something I didn't like but something I wish there was more of throughout the hotel, information about the history. For a grade 2 listed building, I would have loved to know more about the history of the building and information relating to Oliver Cromwell etc. Perhaps I missed this but being a history fanatic, this would have been amazing information to have available.

Staff very friendly, room was very clean. Fantastic location right in the town so we managed to entertain our son by shopping. Car park was secured at night which helped us relax about the car.

Stayed in August 2023

The bedroom and en-suite were fantastic, just needs a little more attention to cleaning as there was a small amount of mould in the shower tray.

Location and style

Stayed in August 2023

Very tired hotel in need of full renovation. Carpets very old thread bare on stairs. General decoration in many areas of poor standard. Breakfast over cooked bacon and sausage burnt. Toast on side of plate soggy. Service good. Very poor cold selection.

The staff were great

Stayed in August 2023