The scaffolding and noise. No croissants at breakfast. Parking

Great location and you could see the building works they were doing sadly scaffolding out the rear which is where our room was. Pigeons woke us up as were all over the scaffolding at 4 am. Sadly it’s nature but if scaffolding wasn’t there then birds wouldn’t be.

Stayed in May 2024

We were on the second floor. We are both OAPs

The breakfast staff were lovely. Nice breakfast.

Stayed in June 2024

It’s an old building and quite run down with poor condition carpets with tape to cover the holes. It could use a revamp or even a lick of paint on the walls. Our rooms overlooked the road so it was noisy but you can’t control that so would stay in a back room next time.

looks lovely from the outside and rooms were clean and had what you need for a stay away.

Stayed in May 2024

Considering the age of the hotel, there are definitely mod-cons that are missing, but it is a 400 year old hotel. Don’t expect an elevator and air conditioning.

The history. What a treasure this place is. GM Zoey and her staff are very friendly and helpful. She was happy to give us a tour when I asked about where to find the priest hole. The location is excellent. If you appreciate the

Stayed in June 2024

Parking is ltd only 11 spaces & town centre is very run down with lots of shops closed down. Council need to address this could be a stunning village & help this great hotel with buissness.

Staff are very friendly & helpful & a very special building with lots of history. Reasonable priced for town centre. Food in the hotel was superb & great range of drinks in the bar.

Stayed in June 2024

Long walk and no lift with heavy case to room, with little steps hard to see,I'm elderly

Clean and comfortable bed,tv had catch up,modern clean bathroom,tea making adequate,hair dryer worked,pleasant helpful staff

Stayed in May 2024

The bed mattress was not very supportive and creaked a lot. The door to the bathroom was also very noisy on the hinges. The hot water took an age to get up the pipes to the shower and the sink.

It’s rather difficult to find the parking area, as you have to guess when you’ve arrived. Only one sign seen from the main road, the rest is by intuition. The building itself is incredible, 18th century, with so much history. It’s like a maze inside. The staff (and the breakfast) were perfect. Really helpful and friendly.

Stayed in May 2024

No WiFi for 3 days. Staff offerd every excuse in the world. just sort it its not rocket science. It's a real shame as it let hotel down big time.

Nice room. Good staff. Reasonably clean.

Stayed in April 2024

The Carpet on the stairs needs major attention and my room carpet needed vacuuming.. The shower tray was covered in pubic hairs ,

It location was ideal & the history of the biulding

Stayed in May 2024

Very hot in room window did not open.

Nice , helpful friendly staff .

Stayed in May 2024

They are pet friendly.. then they charge you £35 for a small dog.. which is disgraceful.. room was only £65 then they add £35 for the dog.. then they get absolutely nothing for it.. no bed, no bowl etc.. which is horrendous if your charging that amount. They only give you 2 teabags as well.

Location was good, Bed comfortable

Stayed in May 2024

The location the hotel was also an issue. Being on the main road made our room, (214) which is on the front of the hotel, very noisy throughout the night. The entire hotel felt very tired and is in need of refurbishment.

The staff were lovely. Zoe (on reception) and Nikki (serving breakfast) were outstanding. Both are a credit to the hotel. The location of the hotel was ideal for the town centre.

Stayed in May 2024

Electric kettle in the room was dirty.

Proximity to the town and places I wanted to go.

Stayed in April 2024

The walls of the room were stained, and the decoration was a little bit cold

The staff was kind and helpful, and the place was nice.

Stayed in May 2024

See above

all was fine except when one of the staff reversed into my car in the carpark. All sorted and he owes me a beer on my next visit.

Stayed in April 2024

Communal areas new to be refreshed. Breakfast room very unwelcoming.

Very tired hotel. Staff very welcoming but needs lots of investment given charge at £133 for B&B

Stayed in May 2024

Lovely old hotel with fascinating historical facts, facilities were very good and we managed to get a parking space. Staff were excellent, very friendly and went over and above to help us

Stayed in April 2024

Everything was ok.

That it was near the location of our Church Conference.

Stayed in April 2024

The extractor fan was on all night kept me awake . Rooms need up dating My room was exceptionally dark .

Character , bed comfy , clean bathroom and staff extremely helpful and polite

Stayed in April 2024

I had a few issues with bathroom cleanliness in the double room I stayed in with a friend; there were hairs on the toilet cistern, sink and inside of bathroom door. I also had an issue with noise coming from the room above causing major sleep disruption on Friday night. So much so that I booked *another* room for Saturday into Sunday (if you check your records, you’ll see my name twice over the course of Friday to Sunday morning). The new single was much better with far less noise.

I liked how close the hotel was to food amenities.

Stayed in March 2024

Car parking, which I understand is not directly related to the property but is part of my trip. Loud noises can be heard from outside though from traffic if you’re at the front of the hotel

Nice and clean, friendly staff

Stayed in March 2024

The bed wasn't comfortable the mattress was very hard time for an upgrade I think.

Location was perfect. Nice hotel.

Stayed in March 2024

Nothing

Friendly staff, clean room, and comfy bed

Stayed in March 2024

The doors rattled at night due to their age. This happened when staff walked along the corridor.

The room was good. The bed was comfortable, the bathroom was lovely, but there were a lots of pigeon's outside my room which kept me awake.

Stayed in March 2024