No complaints

It was okay for an overnight stay. Paid parking available close by.

Stayed in May 2024

A few small items of damage, the bathroom door had a couple of "dinks " in it like it had been hit with a hammer? Broken glass in one of the communal doors in the corridor, nothing major but noticeable.

The room was spacious, which isn't always the case for solo travellers. It was beautifully clean with a decent sized bathroom, the staff were very helpful and the location was excellent. The bed was super comfortable and the bathroom was probably the best ld seen in any hotel lve stayed at. The Hospitality Tray actually had more than enough tea bags and milk, which is a rarity.

Stayed in May 2024

some areas looked a bit tired

food excellent staff very friendly

Stayed in May 2024

Nothing

The check in was friendly and professional. The room was on the second floor very spacious and comfortable with a lovely bathroom. The staff in the bar /Restaurant were helpful and friendly the food was good and fairly priced. The room was exceptionally clean and had everything I needed.

Stayed in May 2024

Room very warm as cooling could only go down to 19.

The location, breakfast, staff

Stayed in May 2024

Was a bit dated.

The location was very good for the train, and car parking. Quite central for the town too.

Stayed in April 2024

Noise at night

Location

Stayed in May 2024

Nothing not to like

It was in the centre and close to everything. The rooms were clean and so comfy. The bed was huge. Lovely little balcony with a chair and table.

Stayed in May 2024

Very nice clean room. Close to the train station.

Stayed in May 2024

Location is pretty noisy as it's right next to the Central Station and there were a lot of drunk people about yelling. No parking at hotel but parking garage is right next door. Older, not renovated rooms are very dated.

Overall nice hotel if one doesn't have too high expectations. The newly renovated rooms are nice and beds are comfy. The hotel bar is amazing and breakfast for 14GBP was plentyful with an option of hot breakfasts and a buffet. Cocktails were good in the evening.

Stayed in April 2024

Mattress on bed needed changing( too thin,lumpy), breakfast was reasonable but needed something other than sour bread and a little or no rocket.

Good room, staff very friendly,

Stayed in May 2024

Location

Stayed in February 2024

Bar was closed before 11pm on Sunday evening

Really very close to the rail station

Stayed in May 2024

Not the hotels fault really but it was really loud outside, could hear absolutely everything, which wasn’t great when trying to sleep. Maybe could invest in some thicker windows to sound proof the rooms? Other than that no other faults at all.

A lovely, modern and clean hotel with extremely friendly staff. Food was absolutely superb too.

Stayed in May 2024

Because the area where the hotel was situated wasn't particularly inviting, I wasn't inclined to venture out at night, so ate at the hotel. Although I did walk around the town earlier in the day and was not particularly enamoured with the restaurants in the area. I was looking for a Pizza Express, but they were no longer in town.

An adequate room in a hotel that was not exactly 'Grand', but close to the station and the centre of town. I suppose I thought that the hotel would have a little more of it's talked about former glory and personality. It's in the older part of town where neighbouring buildings are now uninhabited and crumbling - the unfortunate demise of the old, fading cities and town's.

Stayed in April 2024

The room could have been a bit cleaner, and although mostly quiet, I could still hear noises from the street outside, but for the price, I could definitely overlook these minor factors.

At £64, this stay was a bargain! The room was a decent size with all of the essential facilities, and the bed was very comfortable. Also, the hotel is in a great location, right beside the train station and a very reasonably priced car park.

Stayed in April 2024

All good. a bit dated.

Great location. Close to cheap paid parking. Decent room

Stayed in April 2024

Great location, very clean and fantastic staff.

Stayed in April 2024

There’s nothing not like really, I have stayed in this hotel several times. On this occasion I found my room a little cold. I was able to find a portable fan heater to help but the wall heater was not as efficient as it could be.

Lovely hotel with fabulous staff.

Stayed in April 2024

Comfortable bed, good breakfast, convert location.

Stayed in April 2024

Minor room maintenance issues - faulty air conditioner; zero bathroom ventilation; light bulb replacement; TV remote - all reported during our stay.

The Staff, especially Victoria and Adam, absolutely "made" our stay by going the extra mile with service, in a genuinely gracious and friendly manner. Their hospitality and attention to detail were truly five star. They assured that memories of our 21st wedding anniversary stay at The Grand Hotel, Swansea will be treasured.

Stayed in April 2024

A little noisy but that's to be expected in the city centre

Great location

Stayed in April 2024

Location, friendly staff, restaurant, price

Stayed in April 2024

I asked staff for an extra blanket 4 times over the course of by stay and they kept saying they would bring me one, but they never did. I even stopped by the desk and asked if I could pick up an extra blanket and they said they would bring it up to me & never did.

Staff was very friendly and helpful for the most part

Stayed in April 2024