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  5. Reviews of Best Western Plus Delmere Hotel

Reviews of Best Western Plus Delmere Hotel 3 stars

130 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom

#275 of 1,022 hotels in London

Guests' Choice

Review score

Based on 1366 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 18 June 2024

    9.0
    Very comfortable and modern hotel. Perfect location to discover London.
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 3 nights

    Again, we were very satisfied, but just to mention a few small things that could be improved: There was no signal in many of the preprogrammed TV channels, and it was not possible to adjust the settings of the TV. It would be perfect if the TV would have an integrated Chromecast device, or similar technology, to stream media from your mobile. The mattress on the bed was ok for 3 nights, but not the best quality.

    We liked the hotel very much. The location is perfect, with many decent restaurants and pubs in the direct surroundings for breakfast, lunch and dinner. The hotel is located in a quiet street, next to many other hotels and it is quiet at night. Our room was on ground floor street side and we kept the window closed, and airco ventilation worked perfectly. The decoration of the hotel and room is modern, stylish, and the room is equipped with some very useful features, including a standard European wall plug, wired internet connection, usb-A wall plugs and digital touch controls for the lights and temperature. WiFi connection was stable and very fast. Staff was friendly and the room was very clean. I have to say that we booked a "cosy" double room but we received a free upgrade to an "executive" room directly upon arrival. They told us this was their largest room. In other reviews I see complaints about the size of the room, which obviously was not an issue for us. The bathroom and shower were still small but due to the intelligent design comfortable to use. I would still recommend the hotel even if the room would be smaller.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Again, rooms are small but would stay again

    Close to paddington, but off on a quiet street. Small rooms but comfortable and clean! Modern rooms, shower/bathroom was spacious

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Convenient and clean
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect one night stay after a very long international flight and before another ling train trip the next day. Had everything I needed. Fantastic location meant it was quiet but super close to station.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Clean, comfortable and good value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Only continental breakfast available.

    Conveniently located, very clean, friendly staff.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Great value comfortable hotel close to Paddington Station
    • Business trip
    • Solo traveller
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small but perfectly acceptable room, well laid out and comfortable

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 1 night

    room was a bit small but very functional

    location, clean, staff.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    9.0
    Convenient for international travellers on layover
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Very convenient when staying over in London for OS flights

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Newly renovated

    Stayed in May 2024

  • Reviewed: 5 June 2024

    9.0
    Clean, quiet, comfortable and convenient
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel location was excellent. 5 minutes from Paddington, but still very quiet. The room is small, no doubt about that, but well laid out and very clean and comfortable.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Great hotel and very welcoming staff, very close to transport links and Hyde Park.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very convenient and quiet location.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is a bit small and room charges is a bit high

    Location very convenient, room is very clean

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Alles top, gerne wieder.
    • Leisure trip
    • People with friends
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good, considerably spacious room for London. The staff were very friendly.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Very good
    • Leisure trip
    • Solo traveller
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When I went to book same room for ten days later the quote was 2.5x Shame as I would have happily booked an additional 4 nights but it’s too expensive now. Funky smell from drain in bathroom overnight.

    Modern Location Good shower Bag locker Staff Lounge area for a coffee Mini fridge and jug in room More spacious than previous central London rooms

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Location is 10/10. Excellent for one night stay.
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 1 night

    Location is 10/10. 5 mins walk to Paddington Station to take the Heathrow Express. Lots of cafes, restaurants round the corner. The room is very small but well equipped, fine for one night stay but a longer stay would be difficult.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Great option for overnight
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Great location, room comfortable, easy to get international luggage into room, luggage storage after check out was easy to organise

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room as a whole and the bed were too small to be comfort. Breakfast reasonable but very small

    Good location not far away from Paddington railway station. The room is modern and clean

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Welcoming, compact but all facilities in the room were excellent. Coffee machine was welcome as was the ice/cold water machine. Quiet.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The hotel appears recently renovated with modern appointments and is very clean. The room was small but is well arranged, so it actually feels spacious. Was perfect for one person.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Small but clean room room
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and whilst cleverly utilized there were some problems: nowhere to hang bath towels, nowhere to hang clothes whilst showering, the usual unnecessary cushions and throw on the bed which must be removed when you actually want to sleep only to take up much of the little space left. On the last point in general something that annoys be about a lot of hotels.

    Good location being near paddington station. Generally clean modern room with all the expected facilities packed in.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn't work out how to use the touch sensitive light switches.

    Good size room, natural light, very clean and modern, tasteful decor.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Price

    Location

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 2 nights

    Tiny room, but very clean, everything was new and working. Had a functional desk which was useful. Very attractive price and perfect location. Excellent value for the money.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 2 nights

    Wi-Fi was absolutely useless, could not get any work done. The wired internet was also very unstable, was not able to watch YouTube on the TV for example. The room only had a window on a tiny courtyard with people passing, so we had to close the curtains all the time.

    Comfortable rooms, friendly staff and very clean. Good value for money.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Excellent hotel, great location, good value for money(especially for London). Would definitely recommend and stay in aga
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room had everything we needed, except coffee machine(for non-uk people whom just a kettle is not enough :D). There was free coffee machine in the lobby, but it was not open in the early morning (6-7am) :( Also the shower was not clean - there was much calc and mold on the shower head. And it really didn’t comply with the temperature switch.

    The hotel has an excellent location - 5min walk close to the Paddington station, yet far enough from the crowds there, it was so quiet and peaceful! There many good restaurants, pubs and cafes nearby as well. The staff were amazing! Every single one of them was always with a smile on their face, extremely polite and seemed genuinely happy to be and work there. The room was pretty clean and comfortable.

    Stayed in May 2024

Showing 1 – 25

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