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  5. Reviews of Best Western Plus Delmere Hotel

Reviews of Best Western Plus Delmere Hotel 3 stars

130 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom

#276 of 1,013 hotels in London

Guests' Choice

Review score

Based on 1414 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 25 September 2024

    9.0
    Thanks for the great hospitality.
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Showers a bit small. But it's understandable given the area.

    Very helpful staff on travelling around London. Breakfast staff was also welcoming.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    an excellent choice in Paddington
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing in particular.

    the staff were excellent. We had a good sized basement room which was light, airy, comfortable and quiet. the ensuite was small but the shower was the best of our 4 week trip. there was a good continental breakfast in a nice breakfast room. The hotel was renovated, comfortable and very convenient to Paddington station. we have stayed at other hotels on this street but from now on we will always stay at the Delmere.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Solo traveller
    • Cozy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Excellent hotel. A charming typical London building in a boulevard lined with similar hotels. very clean Comfortable rooms. Comfortable bed. The staff is charming, kind and helpful in everything. Special thanks to Tony and Shaik. Great location near Paddington station. Very easy to get to from the airport. Five minutes walk from Hyde Park. Around the hotel is a row of restaurants. It is very pleasant to walk around the whole area and reach anywhere in the city from there. I highly recommend the hotel.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    For a short stay, the hotel was fine, but I wouldn’t book this for a long stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was just a continental style with mostly store bought type goods. The rooms were very small, even the “upgraded” doubles. There was only a small rack to hang clothes; no dresser. The bathroom was tiny.

    The rooms were clean. The location was near Paddington, so you could easily access the Heathrow Express. Sussex Gardens is a lovely street.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge

    All Lightning technology makes the life smart and easy

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Perfect Location. Tiny room
    • Leisure trip
    • Family with young children
    • Cozy Double Room
    • Stayed 1 night

    very small rool and bathroom

    LOcation

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Window was on the corridor, so couldn't leave it open. It was effectively an no window room.

    Small but clean and comfortable room. Got assigned one of the annex rooms, as I requested quiet room. Having no room above ensured quiet night. Facilities in the room are new and clean.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Great value and location
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We were in room 207 and the position of the toilet behind the large basin was awkward and the toilet roll fell off if you bumped it with your knee. We know most bathrooms are very small in the UK, but the basin in this one made it a bit tight for a tall person. Apart from that though, the shower was great.

    The room was exactly as described. Close to Paddington Station and great walk through Hyde Park. The breakfast was lovely. We had some issues with lights in our room, but this was fixed straight away. The staff were very friendly and helpful.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Great all rounder
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Was during a festival and a bit noisy at times. Not really anything the hotel could do anything about.

    Great locations. Staff were excellent and very accommodating. Would stay again

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms but it's London. Breakfast continental which is fine for me but bit steep price (London)

    Well arranged room with streaming TV and internet. Nice staff and well arranged compared to other similar hotels in that area.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were tiny. Ridiculously tiny

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Nice hotel in London next to Paddington
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Greqt location in London

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Short hop over to London
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, cosy room. Comfy bed. Rainfall shower and delicious smelling toiletries. Able to leave luggage at hotel after check out. Friendly and helpful staff.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Very happy with the location, I felt safe, it was clean and I had an enjoyable stay
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    It was small but perfect for one person, it was clean, modern and well designed. The reception staff were very friendly and helpful.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Cozy Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Room was always too hot even though AC is avaliable

    Clean and felt new

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Nicely renovated hotel located in a beautiful tree lined street only a 5 minute walk to Paddington. I would stay here ag
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our twin room was in the eves and it was very tiny. I expected it to be small as this is an older building but hard to move around with luggage. The pillows were not very comfortable, bed ok.

    Location to Paddington was excellent. The room was very clean and offered complimentary tea/coffee/hot chocolate in room and lattes in lobby. Staff were all very pleasant and accommodating. We asked for an iron, and it was delivered right away. The hotel was located on a lovely tree line street.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Easy walk from Paddington station and plenty of restaurants to enjoy your stay
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Aircon is not strong enough to cool room and the room was on the small size

    Perfect location one stop from Airport

    Stayed in August 2024

  • Reviewed: 18 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom were tiny. Difficult to walk around.

    Location,... very close to Paddington Station. Very clean. Personable staff.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was mega cosy, incl. the room Got quite stuffy in the morning

    Great location Safety Bathroom Modern design

    Stayed in August 2024

  • Reviewed: 9 August 2024

    9.0
    Convenient, comfortable short stay in London
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows too soft for our liking, double bed against a wall (did book a compact double though) - just makes it difficult to manoeuvre when there are two of you, especially when you get to a certain age 😂

    Air-conditioning, comfy bed, clean & modern, good quality linen & towels, great location to Paddington Station, free coffee from coffee machine in common area & also kettle in room. Had a lift which was great. Room is compact like most London hotels, but they have made good use of the space.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Had a lovely stay, nice hotel great location
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little on the expensive side

    Room was super cute and staff were so friendly

    Stayed in July 2024

  • Reviewed: 8 August 2024

    9.0
    very happy with Best Western Plus Delmere Hotel - location, facilities and helpful staff.
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights

    Great location - only a couple 100m s from Paddington Station and restaurants. Helpful staff.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Great, handy, modern clean rooms, central,close to tube, restaurants and tourist spots
    • Leisure trip
    • Solo traveller
    • Cozy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Breakfast was good. There were gluten free options available for me. Staff were friendly and very helpful with directions. Great Location. Would recommend it to others and I’ll stay here again

    Stayed in July 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    We got to the hotel around 7:30am after a long haul flight. We’re expecting to leave our bags and head off until check in but as they had the room available it was given to us straight away. Friendly staff and great location. Would stay again!

    Stayed in August 2024

Showing 1 – 25

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