Room had no phone and very hot

Breakfast great

Stayed in September 2024

Shower temperature kept going cold whilst showering. Not really a problem because it was only for a a second or two at a time and woke me up quicker! Floorboards really creek, which is expected for such an old building, but not great if you’re a light sleeper or your partner gets up 2-3 times in the night! You can’t reserve/pay for parking in advance which is frustrating when you book that particular hotel because it has parking. Thankfully, Harrogate have parking permits allowing you to park in designated streets near the hotel for 3 hours at a time from 9am-6pm Monday-Saturday.

Great location in the heart of Harrogate. A lot closer to the convention centre than I expected. I’ve stayed in many hotels in Harrogate and the walk to the convention centre was much easier and quicker than hotels that were advertised as being closer to it on the booking.com website. Breakfast was really good, with lots of choices. Bed was really comfortable. Our room had a lovely bath and shower.

Stayed in September 2024

Our dog is well trained and not a big dog. We had to sit in a separate room to eat. Maybe a part of the breakfast room should be cordoned off for owners with good dogs. Also, we decided to eat in for the evening but because we were in a separate area, l think we were forgotten about as we waited quite a long time for dinner.

Central Hotel, great with the dog. Some 'old' people moaned about the dog being in the hotel, but then again gives them something to whine about.

Stayed in August 2024

carpets could be updated

Food was lovely and staff very attentive.

Stayed in September 2024

Location was spot to meet our needs

Room was lovely and clean

Stayed in September 2024

Website says parking on site however I counted approx 20 spaces, all taken and quite cramped.

The room was spacious. The hotel is ideally located for a trip to Harrogate.

Stayed in September 2024

Very old Needs demoralising

Great location

Stayed in July 2024

A slight mix up over parking request but it was sorted out immediately by staff. Well done

Staff were exceptionally helpful. Breakfast fine and room was spacious.

Stayed in September 2024

The serving staff need more training......

The location was good if you don't drive as very limited parking on site, the evening meal was nice and the breakfast was really good. The room was warm and clean and we had a bath/shower.

Stayed in September 2024

£12 per/night parking, NO Electric Car Charging Points in 2024 ? Hotel main areas architecturally beautiful but all feel a bit unloved, definitely in need of a refurbishment and some new carpets etc.

Location is excellent, Breakfast was excellent and the staff were all friendly.

Stayed in September 2024

Expensive to park and the breakfast was cold.

Fantastic location. Great staff.

Stayed in September 2024

No food available in bar or lounge area after 8.30, which was not made clear. Strange bar menu in my opinion.

Very good breakfast. I loved the ambience of this hotel and the original features.

Stayed in August 2024

Great location, lovely spacious hotel ,staff friendly and helpful, room nice emaculately clean comfortable bed. The set meal in restaurant was excellent, breakfast delicious

Stayed in September 2024

Paintwork in some corridors in need of some attention. Our room had no sockets by the bed. A long mirror would have been useful too. A little bit dated overall.

Lovely old property. Central location. Staff were lovely . Breakfast good choice.

Stayed in September 2024

We faced out in to a brick wall

Stayed in September 2024

Parking our only issue

Lovely old building lovely staff and clean

Stayed in September 2024

Creaking floorboards

Staff were lovely! Hotel is a little dated, signs of wear and tear but clean. Breakfast - food good but very busy!

Stayed in September 2024

We could only get a cozy double so way smaller than we are used to but the bed was pushed up against the wall. Once of us had to climb up and down the bed to go to the toilet. No bedside table, the window was broken so we had a draft all night. We told reception nothing was done to help for our second night. There was water damage on ceiling so it needed redecoration and made it feel grubby and a picture was hanging off the wall. This was fixed after first night. Something had been spilled down wall and you could see all mark all over where it had been wiped. The room needs redecorating.

We love the crown, it’s old elegance and it’s why we keep coming back.

Stayed in September 2024

Lack of parking at the hotel and the cost of alternative parking.

The reception staff, although busy, were very helpful, and the barman was very friendly. The rooms we had were spacious and clean, albeit a bit dated.

Stayed in September 2024

Rooms a bit dated and need a bit of TLC. Restaurant menu a bit limited and the dinning room a bit bland by appearance.

Great location. Really friendly staff.

Stayed in September 2024

Unfortunately the bed was too hard for my liking and didn't sleep well the first night but I spoke to the lovely girl on reception and she arranged for a mattress topper to be fitted. 2nd night sleep was lovely. Hotel decor is a little dated and could do with an upgrade but it didn't spoil our stay.

We arrived for the weekend with another 2 couples for a friend's birthday, it was a smooth check-in. We had a table booked for evening meal the food was lovely. The staff were super helpful they brought out a birthday cake which had taken with and they gave a bottle of wine on the house. Nothing was a trouble. Breakfast was beautiful with lots of choice.

Stayed in September 2024

Car parking: We would have preffered to park our car on The Crown Car Park for the 2 days we were there, but did manage to find a space not far away which cost £13 per day. We did not realise parking would be an issue,. Once parked, we did not use the car as we may have not been able to find a space on our return which we had paid for.. Bedroom: We just found the bed to be very firm which was not very comfortable for us and found the room quite dated. Breakfast: We were a bit dissappointed when we asked a staff member for the Brown sauce and there wasn't any. Tomato ketchup and mustard were available. We felt The Churchill suite were breakfast was served was quite dimly lit, we tried to sit by one of the lamps in order to see what we were eating.

Location was very good, we were able to drop our lugguage at reception whilst my husband went to find a car parking space. I upgraded our room prior to arrival which was very big and spacious. We enjoyed our breakfast each morning which there was a good selection to choose from.

Stayed in September 2024

A little bit noisy but that was mostly to do with other guests

excellent central location within easy walking distance of the centre of town

Stayed in August 2024

Breakfast very busy and a bit chaotic. The layout and flow of the rooms made it difficult to negotiate.

The location and history of the hotel

Stayed in September 2024