The bed seemed quite small.

Excellent choice if using the tunnel to travel into Europe.

Stayed in March 2024

In advance of my stay I had enquired if there was anywhere in the hotel to eat and have a drink with our dog. I was told we would be able to eat in the Lounge and could book a table on arrival. However when we arrived there was actually a wedding in the Lounge and so we were given the option of room service with the fee waived or a suggestion of somewhere to eat that was a 20 minute walk away. We opted to go to the place 20 mins away and it was good. However if I had been advised in advance that the Lounge would be unavailable I would have researched and booked another venue. Parking at the hotel is limited. There are Ev chargers but cars not charging just parked in these bays and there was no regulation of this.

Clean, in a great location and dog friendly

Stayed in March 2024

No parking spaces available at check-in time. Had to find parking a few hundred metres away, luckily found 1 space at the seafront. Would have appreciated some help on arrival to lift 2 cases up the entrance steps and through a heavy front door to reception area. Did not see a button for assistance. Breakfast food was only warm, (buffet) so was cold by the time you sat down. Utensils could be labelled or colour coded for meat/vegetarian foods in the hope that customers use them for the right items. Could not find sugar.

Locality close to the seafront. Room/ bathroom was clean, bed comfortable. Nice decor.

Stayed in March 2024

The bathroom was cold. The breakfast was disappointing.

Lovely building, a large stylish bedroom, huge bathroom. That they welcome dogs was essential, but we could even take him to breakfast.

Stayed in March 2024

Not Applicable

It’s a great place to stay, wonderful comfy bed; lovely breakfasts

Stayed in February 2024

Service though was inexperienced and lack lustre. Got the sense that the hotel was short staffed.

Food in dining hall was good.

Stayed in March 2024

Very polite staff and great location

Stayed in March 2024

I couldn't connect to the wi-fi on my laptop at first, but turning on my VPN fixed it. It may be a connection security issue. The wi-fi was a bit shaky in general but nothing significant. The pump of the handwash in the bathroom was not working smoothly and there was a slight drainage issue in the sink, but all very minor details!

Clean room, attentive staff, nice location, decent facilities

Stayed in March 2024

The room was cold (although they did bring us in a heater)

Beautiful period hotel, great location, fantastic staff

Stayed in March 2024

Shower wasn’t very good, no conditioner in bathroom , conditioning shampoo is not the same thing, breakfast a bit cold , it’s a fair walk but nice into the centre of town

Great size room, lovely views , spotlessly clean , great fluffy towels, shower. Nice bar in basement.

Stayed in March 2024

Good size room. Good breakfast.

Stayed in March 2024

We got given a tiny room, which looked much smaller that the ones in the photos on the booking.

The location was great, beautiful views.

Stayed in March 2024

Lovely bathroom but shower wasn't very powerful but this didn't affect our stay .

We got a great price for one night's stay. Nice welcoming staff . Nice relaxing bar area , nice food ,staff very good . Clean and nicely decorated room . Limited parking but free parking on road..lifts in hotel..very close to sea front.

Stayed in March 2024

Restaurant. Dark....music far too loud ....quality of breakfast.....service slow....no brown bread left.....teabags awful.....holes in pillow cases

Spacious room.

Stayed in March 2024

Only thing was the bed was just a standard double and a little small but that's a really minor thing and not really a gripe.

Really friendly and welcoming staff, beautiful hotel and the location was perfect being right on the coast and a nice stroll down to the main harbour and town.

Stayed in February 2024

The bed was slightly uncomfortable (very from, it may just be a personal preference issue) and the walls were thin- we could hear our upstairs neighbours until 12am!

The staff were friendly, helpful and well trained.

Stayed in March 2024

Decor needed updating

Lovely old building

Stayed in February 2024

Parking is the only negative.

Quick and easy check in/out. Friendly staff and lovely hotel.

Stayed in March 2024

The bed was uncomfortable.

Service

Stayed in February 2024

Spotless rooms well presented

Clean comfortable rooms, polite helpful staff , relaxing stay

Stayed in February 2024

Lack of parking and the t-bags were poor

We were travelling down for a family funeral and the hotel had our room ready in time for early check in to allow us to freshen up and change. Everyone was welcoming. Hotel was clean. Room was lovely and bed was comfy. Breakfast was amazing, just struggled with the cup of tea both in the room and restaurant

Stayed in February 2024

It has been a bit chilli in the room in the evening.

Big and comfy bed, quiet street. View through window amazing as well

Stayed in February 2024

A miniscule problem with the plug in the bathroom sink and the adjustable mirror also in the bathroom was a bit tricky, I was in room 351, apart from that, the room was fantastic.

The restaurant, bar staff and reception staff were so helpful and I couldn't rate them high enough.

Stayed in February 2024

Breakfast wasn't great

Lovely room - kind helpful staff

Stayed in January 2024

The towel was dirty , hair on sheet and also dead earwig that had be dead for a while in the bed . Patking is a niggtmare could do with more car park spaces But otherwise stay was ok

The fish and chips were lovely. The lady with short blackhair at the restaurant was very helpful and friendly ..Nice and quite olace to stay

Stayed in February 2024