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  5. Reviews of The Alan

Reviews of The Alan 4 stars

18 Princess Street, Manchester, M1 4LG, United Kingdom

#52 of 118 hotels in Manchester

Guests' Choice

Review score

Based on 6265 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 20 September 2024

    9.0
    Stylish, comfortable and friendly!
    • Leisure trip
    • Solo traveller
    • The Signature Double
    • Stayed 1 night
    • Submitted via mobile

    Super comfortable beds and great set up for remote working in the lobby area with great co working offer. The staff were extra accomodating and let me check out an hour late for free as well as check in an hour early as my room was ready. It was so appreciated and I will definitely stay there next time I’m in Manchester

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Would stay again.
    • Leisure trip
    • Couple
    • The Signature Double
    • Stayed 1 night
    • Submitted via mobile

    -

    Bed very spacious and comfy.

    Stayed in August 2024

  • Reviewed: 20 September 2024

    8.0
    Convenient for a short stay
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Only one lift working currently which means long waits sometimes. The fridge isn't cold at all. Bathroom is dated but it is what it is.

    Good-sized room, good bed and conveniently located. Friendly staff.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    The Alan is good but can be better
    • Business trip
    • Solo traveller
    • Signature Deluxe Double
    • Stayed 2 nights
    • Submitted via mobile

    Spacious room but rather sparse furniture and wooden floorboards were quite dusty and seemed to not have been cleaned for sometime. The exposed piping and air-conditioning unit spoilt the appearance of the room for me.

    Staff were polite and great working space in the lobby. Nicely styled restaurant and spacious seating area.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted via mobile

    The room was quite disappointing after seeing photos of all the stunning rooms on the website. Our room was small with curtains that were stuck to the wall by grubby velcro. The TV wasn't plugged in and when we tried the sockets behind didn't work and then the aerial wasn't plugged in and the fridge didn't work. It felt like we'd been stuck in a room no one had been in for ages and it didn't match up to what we were expecting

    The staff were brilliant, really welcoming and chatty. The bar and foyer are stunning and the decor is very chic

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Another great stay
    • Leisure trip
    • Solo traveller
    • The Classic Double
    • Stayed 3 nights
    • Submitted via mobile

    The issues with the flushing of the toilet

    The Alan is always great and been many times before. Great big room and love the speaker. Had issues with toilet but mentioned to receptionist who was lovely. Unfortunately can’t remember her name. Was moved to a suite on the Monday which again stayed In before and is massive for a hotel room. Overall another great stay and I am sure I will be back again.

    Stayed in August 2024

  • Reviewed: 18 September 2024

    7.0
    Cool reception with a vibey bar, nice staff, rooms basic, central location.
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night

    The room we stayed in was no frills. Basic decor and felt a bit dated. Not what I expected of rooms.

    Cool reception with a vibey bar. The staff were lovely!

    Stayed in July 2024

  • Reviewed: 17 September 2024

    8.0
    Comfortable and central location
    • Business trip
    • Solo traveller
    • The Signature Double
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning noises and not very powerful, shower took a long time to heat up

    Central location, big rooms, comfortable large bed, lovely breakfast

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Good value
    • Business trip
    • Solo traveller
    • Classic Double Double
    • Stayed 1 night
    • Submitted via mobile

    Burnt over cooked breakfast No plug sockets next to bed. Empty shower gel next to bath. Outside noise.

    Spacious clean room. Comfy bed. Nice staff. Good tea and coffee selection in room. Good training rooms.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Double Double
    • Stayed 1 night
    • Submitted via mobile

    The bed side lights did not want to turn off and my room had the sound of running water the whole night

    Staff were friendly and it was in a good location

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    It was what we expected
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night

    The cleanliness in the room could be better

    We didn’t, have breakfast

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    A nice place to stay in a lovely location
    • Leisure trip
    • Family with young children
    • Classic Double Double
    • Stayed 1 night
    • Submitted via mobile

    The location The size of the room The breakfast

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Good for an overnight stay.
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Aircon blowing warm all night. Only one lift working.

    Good location, room very nice. Staff very helpful.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    9.0
    Cool
    • Leisure trip
    • Couple
    • Signature Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Vibe- staff v good - great bed

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Style, comfort and atmosphere
    • Leisure trip
    • Couple
    • The Signature Double
    • Stayed 1 night
    • Submitted via mobile

    Shower gel had run out. I’m sure they would have refilled if I had asked.

    Style, comfort and atmosphere

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Great city center stay
    • Leisure trip
    • Group
    • The Signature Double
    • Stayed 1 night
    • Submitted via mobile

    One of the bedroom lights in the bedroom wouldn’t turn off in all three of our rooms. It was also really hard to close the curtains and the rooms were a bit hot at night. The cooked breakfast wasn’t great unfortunately, sausages had no browning on and were a bit flavourless, egg was overcooked, mushrooms were bland. Probably wouldn’t bother with it next time as there are so many other great breakfast places in Manchester. Staff working at breakfast were so nice though.

    Great location. Beautiful rooms. Clean and comfortable. Staff super nice and helpful which is was lovely.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Solo traveller
    • The Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    I was happy with my stay I enjoyed everything maybe the £50 deposit is a little bit of inconvenience but was returned quickly after checkout

    Lovely hotel very smart decor also very quiet hotel food looked very good I will definitely try breakfast on my next stay

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    disappointed after a previous good experience!
    • Leisure trip
    • People with friends
    • The Signature Double
    • Stayed 1 night
    • Submitted via mobile

    we had issues with a side lamp not turning off at night and the shower was weak, a complete difference from the last time I stayed so just a bad room I think

    have stayed before and loved the stay, beautiful decor and really friendly staff and the location is perfect!

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Fab
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted via mobile

    The menu in the restaurant changed, it’s missing the incredible range it had. Still tasty though.

    Superb hotel, comfy beds, great vibe and always smells amazing too.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • The Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not great. Scrambled eggs cold, burnt muffins, watery poached eggs.

    Location stylish decor

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted via mobile

    Good size room

    No complaints

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location, great staff

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Room Amazing. Breakfast flop.
    • Leisure trip
    • Couple
    • Signature Deluxe Double
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Breakfast was a massive let down. 40 minutes to cook 2 breakfasts at a non busy time. Most items cold. Beans burnt?!? Seriously, how do you burn beans ?

    Superior room was amazing. Great decor. Very stylish. Very comfy bed. Extra stuff like Bluetooth speaker whilst getting ready was a nice touch. Good size TV. Great room for a night out base.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Great central hotel.
    • Leisure trip
    • Family with young children
    • Classic Double Double
    • Stayed 1 night
    • Submitted via mobile

    Bar, expensive and service slow. Wine (£23 for a glass of Sauvignon Blanc, but cheaper wines not enough information to be able to make a decision whether you might even like then or not, so didn't bother) 1/2 pint of beer £3, 1 pint £6.50 (according to drinks price list), we were then charged £3.25. This was the only area in the hotel where the member of staff seemed unbothered - everybody else was super. We obviously didn't use the bar again!

    Brilliant hotel, Reception and Breakfast staff all very friendly and helpful.

    Stayed in August 2024

Showing 1 – 25

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