Price, location, breakfast

Stayed in May 2024

Location fabulous. Staff lovely and friendly. Nice atmosphere. Felt safe , nice and quiet .

Stayed in May 2024

Nothing really to dislike. Although, we have only ever stayed for 1 night at a time

We’ve stayed before and we love it. Reply trendy and staff are great

Stayed in April 2024

The bathroom felt like an afterthought to the room and would seriously benefit from being upgraded in keeping with the style of the lobby and rooms. The cleanliness of the bathroom also fell short of what I would expect, hairs on the floor and towels.

We loved the style of the property, really welcoming and comfortable. The bed and pillows were great and the room size was perfect. Staff were really friendly and helpful. We didn’t use the onsite restaurant or bar however they were a nice facility to have within the building. Location is great, a short walk from Manchester Piccadilly.

Stayed in May 2024

No manned reception desk resulted in quite a long wait to check in

Spacious room Attentive staff

Stayed in May 2024

- My husband got stuck in the elevator - The corridors are a bit odd, really easy to get lost is very dark - Bed is very hard - no oat milk in the bar

We like the style of the hotel and room was very spacious, also the staff are super lovely

Stayed in May 2024

Good location close to local amenities. Friendly and helpful staff. Enjoyed our stay.

Stayed in May 2024

The room was too warm and no air conditioning

It was deliscious and arrived very quickly.

Stayed in May 2024

Service was really slow it took a long time to get drinks up til 30 min to get beers and the breakfast took 45-60 min to be served.

Staff was friendly and the rooms were large and comfortable.

Stayed in April 2024

The shower is terrible it just drips it has no pressure to it and the rooms was quiet noisy

Lovely room think we got an upgrade

Stayed in May 2024

N/a - nothing I can think of

Friendly staff, clean rooms and great location, beds were comfortable and rooms were quiet considering you were in the city centre. Would definitely come back. Based on other reviews we went for the Deluxe rooms and would recommend!

Stayed in May 2024

It took a couple of minutes to speak to a member of staff regarding booking in, but this was due to them being busy. This was not really an issue for us but the only negative thing I can think of.

The breakfast was a lovely full English. The room was clean and nicely decorated. Location is perfect right in the middle of Manchester city centre. The usual price for this hotel is quite expensive but if you can get a good deal it's well worth the money.

Stayed in April 2024

service at front desk... did not have our booking

bed not great

Stayed in May 2024

Surprised to be asked for a security deposit, which was refunded, but can't remember the last time I was asked for something similar

Great staff, large rooms, perfect location for the conference centre, and fantastic breakfast

Stayed in May 2024

Nothing major, I think it's still a work in progress. A few things were loose in the bathroom but I would definitely stay here again.

The staff were very friendly, my room was large and it was very nice for the price. I am coming to Manchester to stay again in a few weeks and plan on booking this again.

Stayed in May 2024

Staff was very helpful and friendly Breakfast very good Meal very good Way to our conference center perfect short Bar very good

Stayed in May 2024

The breakfast service was forgetful. I had to prompt waiting staff. It was also barely warm

The decor, the cental location.

Stayed in May 2024

Not to sound fussy but the room could do with a fresh paint, it was looking worn in areas.

Very modern and comfortable. Love the big windows in the room. The location was easy to walk to the stations and shops. The reception / bar area is really beautiful and relaxing to chill in.

Stayed in April 2024

I had a ground floor room which had a very bright street light outside. The curtains didn’t block this out completely. Pillows weren’t great.

Love the reception area and bar and restaurant. Room was very spacious and liked the interior design. Food in the restaurant was very good.

Stayed in May 2024

The rooms were very basic the bathroom was very dated also which you wouldn't expect from such a lovely looking entrance/bar area. You should carry the theme through to the rooms.

I loved the decor down stairs and thought it was a lovely calm setting. It smelt fantastic which is always a nice touch!

Stayed in May 2024

It got quite warm at night in the room

Location, room was spacious

Stayed in May 2024

One noticed the shower rail was loose from the ceiling, and there were damp patches on the bathroom ceiling as the paintwork was bubbling and falling off. But... easy remedied.

Loved the room the food, and the staff were amazingly generous considering I was quite bad tempered , again my sincere apologies.

Stayed in May 2024

That a 50 pound deposit was needed upon arrival, and that they accepted no cash.

location was perfect, the bar and restaurant had a nice vibe

Stayed in May 2024

Even though I’d called and noted at reception about syncing up two bookings into one, this wasn’t passed to the room service and they walked in during our stay. The wait time for food and drink was a little longer than expected but each was resolved.

The hotel was designed perfectly and the interior was very chic, stylish and trendy. The room was beautiful and the facilities within the room were great too, including a great shower in the bathroom. I liked the option of a bar and dinner space, and the location was perfect for what we needed as it was so central.

Stayed in May 2024