18 Princess Street, Manchester, M1 4LG, United Kingdom
#48 of 118 hotels in Manchester
Guests' ChoiceBased on 5762 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 22 June 2024
Liam
United KingdomThe room was very different to the photos. I assume the rooms in the photos have been renovated but ours was very dated. The room was also very hot and the air con didn’t seem to make much difference and was incredibly noisy making it difficult to get a good sleep
Great location, good value
Stayed in June 2024
Reviewed: 22 June 2024
Frank
United KingdomThis hotel is OK. We stayed in a very strange room that had bare plaster walls. There was a number of pipes passing through which made it look like we had been allocated the boiler house. There was the classic kettle lead too short to reach the socket but we coped. Why do hotel staff never do a "user trip" on their rooms?
The bed was very comfortable and the TV excellent - UHD for sure. Very nice wet-room shower - make sure you take care which shower head you turn on first!
Stayed in June 2024
Reviewed: 20 June 2024
Stevefaz
United KingdomOne lift not working
Friendly attentive staff, Great breakfast, Quiet room, Comfy bed
Stayed in June 2024
Reviewed: 20 June 2024
Stephen
United KingdomSuper location, excellent staff.
Stayed in March 2024
Reviewed: 19 June 2024
Emmy
United KingdomSleep was not great not soundproof at all, door shaking whenever someone walked past sounded like a knock on the door. 3 times we got up to double check no-one was knocking on the door it was that loud
Decor, cleanliness, staff where lovely, location.
Stayed in June 2024
Reviewed: 18 June 2024
Neil
United KingdomThe choice of drinks at the bar Aircon did not work Light next to the bed could not turn off
Spacious
Stayed in June 2024
Reviewed: 18 June 2024
Kayleigh
United KingdomThe room we stayed in was very basic in comparison to main reception restaurant area. No plug sockets by bed to charge phone. Room was dark and stuffy, very warm and air con was no good.
The hotel reception/lobby bar restaurant area is stunning.
Stayed in June 2024
Reviewed: 18 June 2024
Kerry
United KingdomTowels smelt like they had been in the kitchen. Smelt of grease
Location, reception, breakfast all excellent.
Stayed in June 2024
Reviewed: 17 June 2024
Claire
United KingdomCentral location, friendly staff
Stayed in June 2024
Reviewed: 17 June 2024
Gary
United KingdomBed was a little uncomfortable
Stayed in June 2024
Reviewed: 17 June 2024
Egp
United Kingdomcoffe and tea could be self serve for breakfast. It was quite a wait for this morning cup
room was great and comfortable also quiet despite being right in the city centre . Breakfast was good and tasty. We had not tried evening meal at Alan but next time will do!
Stayed in June 2024
Reviewed: 16 June 2024
Rebeccamcward
United KingdomThe socket next to one side of the bed didn't work so couldn't charge a phone next to that side. The mini fridge didn't work, it was on but not cold. The plastic around the key card holder in the room kept falling off. We were in room 406.
Great location, good sized room. Nice decor throughout the hotel. Nice bar that stayed open late.
Stayed in June 2024
Reviewed: 16 June 2024
Sally
United KingdomN/A
Very stylish Smelt gorgeous Clean and contemporary
Stayed in June 2024
Reviewed: 15 June 2024
Helen
United KingdomLocation was great, staff were friendly & professional. Room was great. Breakfast was also great - lots of choice.
Stayed in June 2024
Reviewed: 15 June 2024
Peter
IrelandLovely, very friendly staff. I was drenched with the rain when I checked in. They had the heat on in the room when I arrived. Its little things like that which you remember. Thank you.
Stayed in June 2024
Reviewed: 15 June 2024
Marymikus
United KingdomThe bed wasn't comfortable.
The location of the hotel is excellent.
Stayed in June 2024
Reviewed: 15 June 2024
Alan
United KingdomLocation and price
Nice big bed and breakfast was very nice
Stayed in May 2024
Reviewed: 14 June 2024
Kimberley
United KingdomBut the rooms were basic, not clean, the bathrooms are grubby, dated and broken in places, let the hotel down, but still good value for a good location
The main hotel reception foyer, bar and restaurant had a lovely ambience and industrial feel. Lovely staff. .
Stayed in June 2024
Reviewed: 14 June 2024
Kristie
United KingdomShower was hard to get temperature right.
Room was spotlessly clean, bed was huge and super comfy. Fridge in room and proper glasses. Good selection of food for breakfast.
Stayed in June 2024
Reviewed: 14 June 2024
Sharon
United KingdomSteps very high to front of property
Very nice decor
Stayed in June 2024
Reviewed: 14 June 2024
Catherine
United KingdomTold by reception on check in that they would refund our discount for the car park as the online code could not be used due to no online booking spaces left. We still used the car park. We asked about this as we left and nothing was done. Receptionist did not offer this again and didn’t really help. This is the only issue we had everything else great.
Great location and very comfortable bed
Stayed in June 2024
Reviewed: 14 June 2024
Gareth
United KingdomIt has a overwhelming scent on entry, deposit on entry that I don’t remember seeing when booking
Central location, clean
Stayed in June 2024
Reviewed: 14 June 2024
Rebecca
United KingdomBed in the classic room was uncomfortable , didn’t sleep well on it, breakfast could have been better, hash browns were not cooked in the middle
Great location, staff were friendly
Stayed in June 2024
Reviewed: 14 June 2024
Svenja
GermanyThe toilet didn't flush properly.
Our room was big. I really liked the styling.
Stayed in June 2024
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