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Reviews of The Z Hotel Liverpool

2 North John Street, Liverpool, L2 4SA, United Kingdom

#35 of 108 hotels in Liverpool

Guests' Choice

Review score

Based on 7938 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 27 June 2024

    9.0
    Very good hotel lovely food and staff and modern rooms
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No stairs only 1 lift , had to wait long time for it

    Modern good location

    Stayed in June 2024

  • Reviewed: 27 June 2024

    7.0
    If I booked ealier, I will not choose this one.
    • Leisure trip
    • Solo traveller
    • Double Room without Window
    • Stayed 1 night

    The Wifi is very slow. I have paid extra for late checkout. Consistently, there are staff come to know my door and told me they don't know I have booked for late check out. :(

    The location is really excellent!!!! The staff is nice and kind!

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit small

    Location. Value for money

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Very pleasant and courteous staff.. information provided about local attractions..
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Didn't have breakfast... Cheese and wine very good selection and service

    Stayed in June 2024

  • Reviewed: 26 June 2024

    7.0
    Basic but adequate and clean, well located city centre stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Well room was tiny, but expected that and only one lift seemed to be working so occasionally had to wait a while as the staircase door had a sign on it saying alarmed.

    Its a basic hotel in a city centre, as long as its clean and well located which this place was, it ticks a box for those not wishing to spend a fortune on a hotel room you will probably only sleep in.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Great staff and location
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    Only one lift - two others are not for guests and stairs are also not for guests so always a delay to get down to reception

    Location and price

    Stayed in June 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Room was small and quite expensive for what it was.

    Easy check in, good location, friendly and efficient staff, the cheese and wine!

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Our stay was fantastic x
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Very hard bed

    The staff were brilliant friendly and helpful. The location was excellent, the only issue was the size of the room, small but well thought out. Clean and comfortable x

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Excellent location, spotless rooms and lovely staff
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Room was compact but efficient and spotless

    Stayed in May 2024

  • Reviewed: 22 June 2024

    8.0
    Our 2nd stay and not the last.
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The beds are firm... Ask for the mattress topper.

    The staff are friendly and replied quickly to a message I sent them. The hotel is clean. The location is spot on with little to no external noise.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    A room with 2 seperate beds.

    Cleanliness

    Stayed in May 2024

  • Reviewed: 22 June 2024

    9.0
    Suited us fine for our trip
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    N

    Great

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Overall we enjoyed our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A very nice room and good location. Lovely staff who were very helpful and good facilities. However if you stay on the top floor the noise from the Aircon system may keep you awake at night.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Lovely stay in Liverpool, great location, with everything I needed!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Sky TV didn't always work - poor signal.

    Very clean tidy room, had everything I needed, bed very comfy.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    7.0
    Great value and very easy check in and out, v clean too.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Curtains let light in so I woke up before 6am. Next time I’ll try a windowless room.

    Great value, very clean and functional room. Quiet room on 6th floor.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Convenient location, friendly staff, basic but comfortable and clean.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only one customer lift which isn’t enough at peak times.

    Convenient location. Reception and bar staff very helpful. Nice bar snacks at 12.30am.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast Missed having a plentiful choice breakfast with plant milk included as im lactose intolerant

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    I will stay here again
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Value for money. Very clean . Good shower . Friendly staff

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    Two day stay in Liverpool.
    • Family with young children
    • Double Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    The bed was advertised as double - it was a small double or a large single. It would not work for two large adults. The mattress was on a board frame, that in itself is not a problem, but it requires a thicker mattress; medium to medium firm to ensure the right level of comfort. I woke up sore on the second night from it being both too thin and too soft. The room has two sockets and none next to the bed,, although it could be argued that they are at the foot of the bed. With the amount of electrical goods people charge and carry today, I don't think it is unfair to ask that there should be a minimum of four sockets in a bedroom. In fairness, the socket has a usb outlet. The main problem was that the internet would cut out and was exceptionally slow. It did not improve while I was there. I did mention it to reception. Unfortunately, I was not in a part of the hotel where I could use my data.

    The staff are kind, warm and friendly. The hotel is very clean and the manager is attentive. It is well situated in the city with several train stations nearby, notably Lime street. The room was very quiet, the air conditioner worked extremely well and it was dark: I had reserved a room without a window, which suits me, as I sleep better. The instant coffee in the rooms was very good quality and had a great taste. The power shower is definitely what it says!

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price was a little expensive for the size of the room

    Location and friendliness of the staff.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door had a gap when closed

    Quiet comfy with good helpful staff

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Good for the purpose of my visit
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited meal options

    Location was very good. Room ideal for short stay .

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Went for a 60th birthday meal at panoramic 34 so decided on a stopover
    • Leisure trip
    • Couple
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like excellent value Jess on booking in and out was such a cheery welcoming person nothing was too much trouble

    Central position in centre

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Nice place close to all the Liverpool attractions
    • Leisure trip
    • Family with young children
    • Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Room and bed were a bit small

    Fantastic location, near Matthews Street and all the pubs, restaurants and nightlife. Nice and clean room

    Stayed in May 2024

Showing 1 – 25

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