Windmill Drive, Clapham Common, Lambeth, London, SW4 9DE, United Kingdom
#205 of 1,017 hotels in London
Guests' ChoiceBased on 953 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Tony
United KingdomNot much really. Last time we stayed we had a room at the back so it was quieter. This time our room was at the front so was a bit noisier . Not a problem for us as there’s no drinks served after 11 so it’s quiet by 11.15 .
The location is great . Close to the tube station. It’s got a fantastic beer garden , lovely bar and restaurant. The food is excellent. Breakfasts in particular. I ordered room service one night and even though the restaurant was busy it was with me within 15 minutes, piping hot tomato soup and a portion of hand cooked chips . The beds are comfy and the towels bright white .We’ve stayed a few times and the staff are always helpful and friendly.
Stayed in June 2024
Reviewed: 20 June 2024
Lesley
United KingdomNo option for a very early breakfast, even a small continental breakfast would have been good that could be left overnight.
comfortable room, helpful staff.
Stayed in June 2024
Reviewed: 19 June 2024
Tracey
United StatesBar staff was a bit unpleasant
Location was excellent
Stayed in May 2024
Reviewed: 17 June 2024
Pamela
United KingdomThe tiles in the shower could really use some updating. In fact, replace the shower cubicles all together. Having said that…the water pressure/temp was fabulous!! Also, some touch ups to the hallways wouldn’t be amiss.
I liked the air conditioning in the room…an unexpected bonus. Also liked the coffee and tea facilities along with milk in the mini bar. Staff were laid back, but approachable. Loved the parking for hotel guests, but would have had more peace of mind being able to book it.
Stayed in June 2024
Reviewed: 17 June 2024
Linda
United KingdomA lot of stairs to the top especially with suitcases.
Location was excellent. Homely room with great facilities and very comfortable bed. Great to have secure parking.
Stayed in June 2024
Reviewed: 16 June 2024
David
United KingdomToilet needed to be flushed a lot even just for paper and shower tray filled up too quickly. Think due to blocked up plug hole
Great location and great rooms
Stayed in June 2024
Reviewed: 14 June 2024
Valerio
ItalyNothing
Location, big and nice room
Stayed in June 2024
Reviewed: 10 June 2024
Teresa
United KingdomA buzzing noise from the exhaust in the bathroom.
Lovely location, close walk to Clapham South tube station. The rooms are a good size and styled nicely. Good hot breakfast menu.
Stayed in June 2024
Reviewed: 5 June 2024
Pat
United KingdomNeeds a little updating. Decor getting a bit tired.
Location. Friendly helpful staff
Stayed in May 2024
Reviewed: 4 June 2024
Martin
United KingdomCan’t think of anything I didn’t like, it was a lovely hotel, nicely positioned for getting into central London or exploring around further, it was perfect for what we wanted.
Breakfast was exceptional. Very good quality food that was really well cooked, it all tasted lovely. The hotel is only a few minutes walk away from the tube, which was really convenient. The staff, particularly the guy who checked us in on Friday, and the lady at breakfast on Sunday, we all lovely.
Stayed in June 2024
Reviewed: 3 June 2024
Stephen
AustraliaNothing
Quaint, homely, full of life , great vibe .
Stayed in May 2024
Reviewed: 2 June 2024
Laura
AustraliaStayed there to be close to a friend- great location. Right on Clapham common and above the pub! Very central to cafes, restaurants, the station. Easy access to rented bicycles! Very clean and the double room was surprisingly big for London with a view of the park from our window! Nice toiletries and espresso machine in the room with cookies was a special touch ☺️
Stayed in May 2024
Reviewed: 1 June 2024
Natty
United KingdomTwo main suggestions to improve - fridge in room was slightly defective as the door inserts were broken. Also, the shower and tiles may have needed a better clean in corners for cleanliness. Little bit of mould on ceiling from the shower so just a tiny bit of paint over job.
Excellent stay. Clean and beautiful hotel and bar on thr ground floor. The staff went above and beyond to check everything was okay. Very satisifed. Our remote in the room was not working - they tried to fix it late at night and due to not being able to fix it, they then refunded us part of the room rate. We appreciated this and demonstrated they cared about customer service and experience. I think this should be a 4*.
Stayed in May 2024
Reviewed: 29 May 2024
Itseoritse
United KingdomNothing
Great location. Attention to detail. Wonderful clean rooms
Stayed in May 2024
Reviewed: 27 May 2024
Kamini
United KingdomLady working in restaurant at breakfast who seated us and took our drinks and breakfast order was seen several times with her hands down her trousers and very obvious - not so great to see this in the restaurant but I will say I think she was an expectant mother and perhaps unwell .
Cute rooms and very well thought out in a nice location love the hotel is attached to the pub. Amazing snacks and well stocked fridge (which you pay for of course) tea and coffee comes with room . Awesome shower and toiletries are good quality in the room. Breakfast was lovely too - cooked breakfast highly recommend! Staff at front desk reception are super personal and will do anything for you - will 100% return again.
Stayed in May 2024
Reviewed: 23 May 2024
Gloria
United KingdomComfy bed. Room nice size and good facilities. Breakfast good. Nice dining room. Location perfect for our needs.
Stayed in May 2024
Reviewed: 20 May 2024
Alexandra
GermanyThe bathroom has some mold
So cozy! Loved the vibe of the room and the area. The pub is awesome as well!
Stayed in May 2024
Reviewed: 18 May 2024
Wendy
AustraliaThe room was clean and nice and quiet but staying in a really nice friendly pub was really terrific. Also close to public transport and in a residential area. All round, very nice
Stayed in March 2024
Reviewed: 8 May 2024
Kate
United KingdomI booked this room for my mother who has mobility issues. The Staff were charming, accommodating and helpful. We had a delicious lunch and dinner there. Breakfast too was excellent. The room was beautifully decorated and even the dog got a comfy bed and a doggy hamper.
Stayed in May 2024
Reviewed: 6 May 2024
Evert-jan
NetherlandsNice lively atmosphere next to a park. They have there own (limited) car park. Rooms have a beautiful classic feel. Bar/Restaurant is pub style.
Stayed in April 2024
Reviewed: 3 May 2024
Elio
United KingdomDidn't stay long enough.
Nice people, great room, good food.
Stayed in April 2024
Reviewed: 30 April 2024
John
AustraliaBathroom did not have an extraction fan so everything got wet with condensation
Terrific location on Clapham Common. Friendly staff - specimen on reception
Stayed in April 2024
Reviewed: 29 April 2024
Andrew
United KingdomGreat location. Very vibrant pub with great atmosphere. Very dog friendly!! Courteous staff.
Stayed in April 2024
Reviewed: 29 April 2024
Victoria
AustraliaAll ok.
Room was comfortable.
Stayed in April 2024
Scottsdale, USA
Sydney, Australia
Alcudia, Spain
Washington, USA
Podstrana, Croatia
Gulmarg, India
Shanghai, China
Chiang Mai, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content