Room was very verybasic and toilet rattled..

Location was great, food was great but hotel was very basic and the WiFi was rubbish. No signal in room and had to go outside to use phone.

Stayed in August 2024

I have booked various hotels and Airbnbs and have never been asked for my driving license to be photo copied, this is breaching gdpr regulations as booking.com have your details already when registering. The man on reception did not like that I knew this and stated that every hotel and Airbnb should do this, when I corrected him he got really defensive.

The property looked like it was being updated

Stayed in August 2024

Lovely place the room I booked was clean only thing was the traffic passing by all night hard to sleep but I would stay again just maybe not the rooms close to the motorway

Lovely place the room I booked was clean only thing was the traffic passing by all night hard to sleep but I would stay again just maybe not the rooms close to the motorway

Stayed in June 2024

Hotel advertised breakfast but it was not available. I would like a refund please. Disability room bathroom needs updating

Friendly staff

Stayed in March 2024

Loud dance music in restaurant constantly blasting out. No bar area for drinkers. Would not provide a Vat receipt. They said booking. Com will provide this. Booking. Com says Hotel must provide it. Not going back!

The room was OK, the staff were nice and friendly

Stayed in February 2024

The fact there is no breakfast facilities had to go elsewhere to get a breakfast so had to get up early so we could get there would be a lot better with these facilities so unfortunately until then we won’t be back

It was clean and comfortable for our needs

Stayed in March 2024

Stayed here a few years ago and it was excellent, however not so pleasurable return. Room was ok but cleanliness not so great, no kettle on room on arrival asked for one which was got straight away however, water still on it and timescale all over it and plug was covered in yuck so had to clean it off. Restaurant staff were ok however the speed of the 3 course meal we had I felt like I was on a eating quest. No sooner was knife and fork down and the next course arrived. Fillet steak was ok but only came with chips, everything else was extra, dessert wasn't great. I'm sad to say I won't be returning which shame as good location. Sorry guys must try harder.

Location, on a positive bed was comfy

Stayed in March 2024

Room was a little cool. But no problem for me and an extra heater was available if required.

Check in and out. Car Parking

Stayed in November 2023

Room overlooked car park. No privacy as car parked right next to bedroom window. No net curtains or blinds which was a big privacy/security issue. Had to keep curtains drawn during day for this reason. General public can walk in and out freely and gain access to hotel as front door open at night with no security present only cctv signage.

Location. Hotel easy to find. Plenty of parking onsite

Stayed in September 2023

The restraint was lovely but rooms were very poor standard and not clean very dirty

Stayed in September 2023

Towels dirty and worn. Carpet torn.

The attached restaurant was amazing! Food was top quality!

Stayed in August 2023

The A19 traffic a little noisy but to be accepted due to location

Convenient location for what I needed

Stayed in August 2023

The bed was very creaky and noisy in room 10. And no breakfast on so had to go elsewhere,

Staff and pub were great

Stayed in July 2023

The staff and owner were amazing as was the food.

Stayed in July 2023

The room we had was a “wedding suite” it was old and tired. The decorations were old fashioned and in need of modernisation. I think most newly married couples would have been unhappy with the accommodation.

The location suited our needs. The restaurant was popular so we tried it and found the food was good and the staff were pleasant.

Stayed in May 2023

stayed in room 3, the cleanliness was poor, Hotel had no wifi, portable TV in the room had very little channel reception which i couldnt watch. And no breakfast was available for guests for the morning. loud music in restaurant when eating was annoying after a long days work

Parking in the hotel was plentiful, my evening meal was good, staff were quick around food and drink delivery, good choices on the menu and a well stocked bar.

Stayed in June 2023

No Breakfasts available (Covid Restriction) and rooms are a bit worn

Good Choice of Dinners in the Resteraunt

Stayed in April 2023

No bedside lamps, hairdryer, mattress protectors. Pillows too soft, but luckily we brought our own.

friendly staff and location, good shower

Stayed in May 2023

Uncomfortable, squeaky bed, plug didn't work so bath wouldn't hold water. No tea bags. Reception always unmanned

Garden and restaurant we're lovely

Stayed in May 2023

the hotel room itself needs modernising and planning a bit better.

the restaurant and food was amazing, not too far form our home

Stayed in February 2023

Freezing cold room.

Cheap and cheerful! Excellent powerful shower

Stayed in February 2023

we understood at time of booking that breakfast was included but a notice on reception stated that due to Covid they would not be serving breakfast. There was also large rats nest outside our room window adjacent to the pond. We ran out of toilet roll and as no staff were available I looked in the store cupboard and eventually found a pack under a heap of dirty linen on the floor.

convenience of location to suit our need

Stayed in September 2022

Not so comfortable beds, loud music

The food was excellent

Stayed in September 2022

Rooms, in need of maintenance, damp in bathroom ventilation fan not working evident not been operational for a number of years, poor workmanship of maintenance activities , restraint and pub brill , no one on staff for hotel had to go into bar to to get keys, hotel reception unattended ,guests neglected in favour of restaurant like the hotel was an afterthought

Restraint

Stayed in August 2022