16 Chichester Road, Arundel, BN18 0AD, United Kingdom
#8 of 9 B&Bs and Inns in Arundel
Guests' ChoiceBased on 1457 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Steve
United KingdomIt was a bit noisy but pub/hoteal is on busy A27 so was expected
Dinner and waitress/bar staff excellent
Stayed in September 2024
Reviewed: 25 September 2024
Ian
United KingdomBit of noise from the road but the room was at the back of the hotel, so not too intrusive
The room was a good size and the bed was really comfy. Food in the restaurant was reasonably priced and tasty. We only visited Arundel and its castle but I think the hotel is in an ideal situation for exploring the south coast and South Downs National Park
Stayed in September 2024
Reviewed: 25 September 2024
Gareth
United KingdomNot keen of breakfast, more the ingredients than how it was cooked. Some of the room had areas that hadn't been dusted for quite some time and had parts that were getting tired, such as sealant coming adrift and the bedside light shades hanging off..
location and availability.
Stayed in September 2024
Reviewed: 22 September 2024
Michele
United KingdomIt was such a great hotel ... We only stayed at the White Swan for one evening and found it exceeded our expectations. We were greeted by very efficient staff throughout the whole hotel. Our room was very comfortable with twin beds and all the added trimmings of coffee, tea and biscuits. Free onsite parking and wifi. Make sure you have a meal in the restaurant and try the cold ales in the bar, you won't be disappointed. We would definitely stay here again.
Stayed in September 2024
Reviewed: 17 September 2024
Linda
United KingdomHad dinner in the evening with friends. Although the meal was very good we all felt was rather overpriced.
Stayed in September 2024
Reviewed: 16 September 2024
Emma
United KingdomThe food. Particularly the breakfast. Previously this was never a problem however this time the food quality was disappointing. For example the eggs were undercooked (snotty) even after request was made for sunny side down.
The room and the staff. Clean rooms, good size and facilities. The staff were pleasant and helpful.
Stayed in September 2024
Reviewed: 16 September 2024
Stuart
United KingdomQuicker service at evening meal
Location ideal for closeness to Arundel and local Golf course.
Stayed in September 2024
Reviewed: 13 September 2024
Gerrard
United KingdomSad not to see a good fire in the fireplaces. Couldn’t get any heat from radiator in the bedroom
Feeling of staying in a very old property but with all the comfort of the 21st century
Stayed in September 2024
Reviewed: 9 September 2024
Alan
United KingdomWe walked from the hotel to Arundel through the woods as recommended by the staff. It was indeed a lovely way to go. However the directions we were given at the hotel were slightly confusing. Can we suggest a specific map for this walk.
Liked the quirkiness of it. The staff were friendly and helpful and the room was bright and clean with a lovely view of the countryside. Food was lovely but a couple of times it was slow to arrive.
Stayed in August 2024
Reviewed: 9 September 2024
Nikki
United KingdomNot that I didn’t like the bathroom maybe just needed updating as bath rusty round the taps an toilet holder loose on the wall. Apart from this room was fine, beds were comfy.
Staff were very helpful and friendly. Food was lovely. Excellent location for our visit to Goodwood Revival.
Stayed in September 2024
Reviewed: 7 September 2024
James
United KingdomI was glad it was a hot day and ate outside, as the restaurant didn't look very inviting.
Room was a decent size and the interior looked good for a pub hotel. I liked having a bath. I ordered the chicken wings from the restaurant and I have to say they was really nice! crispy and good flavour.
Stayed in July 2024
Reviewed: 5 September 2024
Stephen
United KingdomNot enough room in the bathroom for towels or shelves for all the toiletries we had.
Breakfast and dinner were excellent. One of the party is a coeliac and the menu included a great deal of suitable food
Stayed in September 2024
Reviewed: 3 September 2024
Gary
United KingdomBathroom was a little small, only enough space for one person at a time. Shower head although on a hose was attached to the rail which meant that my wife wasn't able to clean as needed. The lighting wasn't suitably positioned to allow makeup to be applied.
Check in was simple and straightforward. Room was a good size, plenty of space to store clothes, suitcase and other bags. Bed was comfortable with a selection of additional pillows. Good stock of Tea and Coffee with plenty of milk cartons. Included breakfast provided plenty of options and was tasty.
Stayed in September 2024
Reviewed: 2 September 2024
Kevin
United KingdomEverything was very nice.
Stayed in September 2024
Reviewed: 2 September 2024
Richard
United KingdomNeeds a make over paintwork etc
Breakfast
Stayed in September 2024
Reviewed: 30 August 2024
Karen
United KingdomN/A
Check in was very easy and receptionist was really helpful. Room was nice and comfortable. Dinner and breakfast was excellent. Service was efficient and always with a smile and they answered all our questions.
Stayed in August 2024
Reviewed: 30 August 2024
Karen
United KingdomThe pillows weren’t comfy personal preference, and not to much to chose from on the menu
Really good location friendly staff
Stayed in August 2024
Reviewed: 29 August 2024
Peter
United KingdomOne thing, the main room light was a bit dim, but that's all. We really enjoyed ourselves
The room was nice and the staff were very helpful.
Stayed in August 2024
Reviewed: 28 August 2024
Terry
United KingdomMy wife’s main course meal was poor. My breakfast eggs were over cooked.
Young receptionist was delightful. Our room had lovely views.
Stayed in August 2024
Reviewed: 27 August 2024
Mallett
United KingdomThere is only 1 thing & 1 thing only, which really does need sorting - Wi-Fi! May seem trivial but there is little to no connection any where, none in the room at all, which normally is not an issue as we all have 4g or 5g nowadays, but there is also little or no mobile data reception in the immediate area. So if you're listening @ The Swan, buy a few wifi boosters/extenders, cheap and have 100% happy guests
Lovely property & stay here, staff were fantastic from arrival to departure from the check in to the bar staff, restaurant and cleaners, all really friendly made us really welcome and our stay really enjoyable. Breakfast is good quality and freshly cooked to order with great choices other than the traditional fry up!, eggs benedict, american pancakes etc along with a basic continental selection, very dog friendly in the tiled part of the bar & restaurant. Restaurant menu is a bit limited but what we had was all superb, on the 3 times we ate there, including the Sunday carvery which is by far one of the best we have had. Perfect location to walk to Arundel in 20-30 minutes, and centrally located for Brighton, Worthing, Wittering, Chichester and many other great places to visit. Will definitely re-book next time we are in the area. Lovely grounds with lots of outside tables and sitting areas and beautifully kept.
Stayed in August 2024
Reviewed: 26 August 2024
Anita
United KingdomVery friendly staff. Great location for town. Lovely breakfast.
Stayed in August 2024
Reviewed: 26 August 2024
Christine
United KingdomSome aspects of the room dated
Established business well run
Stayed in August 2024
Reviewed: 25 August 2024
Robert
United KingdomHaving better selection
Service very good, food good standard, would have liked more selection
Stayed in August 2024
Reviewed: 25 August 2024
Deborah
United KingdomNo where with shelter to have a cigarette in the pouring rain
Best poached eggs ever had. Excellent customer service.
Stayed in August 2024
Charleston, USA
Torpoint, UK
Ocean City, USA
Parthenón, Greece
Glasgow, UK
Sudbourne, UK
Vlašići, Croatia
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content