white lodge hotel 50 ledbury rd, Hereford, HR1 2SY, United Kingdom
#78 of 112 Holiday rentals in Hereford
Guests' ChoiceBased on 669 hotel reviews
7.8Cleanliness
8.7
Comfort
8.4
Location
8.6
Facilities
7.9
Staff
7.8
Value for money
8.5
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Gordon
CanadaAll was ok, just nothing special.
Was available last minute. Decent stay, nothing fancy just a travelling quick hotel.
Stayed in September 2024
Reviewed: 21 September 2024
Dave
United KingdomRoom was too hot.
Easy check in. Well organised. Clean room.
Stayed in September 2024
Reviewed: 18 September 2024
James
United KingdomNo staff on reception. Doors open to building
Communal kitchen. Not far from centre of town
Stayed in September 2024
Reviewed: 13 September 2024
David
United KingdomI think it is very misleading to call it a hotel. It is not the sort of place I would usually like to stay. But, as my ratings reveal, it turned ok. Whether this was just luck, I don’t know
Very clean
Stayed in September 2024
Reviewed: 10 September 2024
Gareth
United KingdomGreat room and great value 👏
Stayed in September 2024
Reviewed: 9 September 2024
Emily
United KingdomBed was small, supposed to be a double, but more like a queen size. Too much furniture, not really needed for hotel room. Had a road facing room. Was noisy. Windows are double glazed but doesn't keep all noise out. No carpeting in room or common area made for being disturbed when anyone above, next or in common area was moving around Remote check-in. Have to call someone on arrival. Nobody actually on-site. Found this impersonal. Lighting in room was odd, made everything yellow including us! The mirror in bathroom is useless, it undulates the reflection.
Kettle, tea and coffee condiments, mugs and glasses in room. Powerful shower Very clean TV in room 15min walk to city centre Fridge in room Parking
Stayed in September 2024
Reviewed: 9 September 2024
Norman
United KingdomNobody on reception. Had to ring a number which went to answerphone. I had limited time and the phone was finally answered 30 minutes later. Was told I should have checked in on line, yet I never had any information saying that. We were verbally directed to a room that had everything. However, because we had not been informed that the room was in fact a little apartment with a kitchen we had brought nothing with us for breakfast so were unprepared. No breakfast is offered by the hotel.
Lovely room. Much larger than I expected with a dining area and small kitchen.
Stayed in September 2024
Reviewed: 8 September 2024
Petula
United KingdomNoise from road was quite loud. Double glazing would cut traffic noise down greatly
Lovely, clean comfortable.
Stayed in September 2024
Reviewed: 1 September 2024
Alan
United KingdomWater pressure on shower a bit weak (not bad though), hot beverage options in room underwhelming considering there is no breakfast included.
Comfy bed, good WiFi, close to town centre.
Stayed in August 2024
Reviewed: 16 August 2024
Simon
United Kingdoma full room make up when requested would have been nice (e.g making of the bed and cleaning) rather than just emptying the bin, and replacing toiletries.
Stayed in August 2024
Reviewed: 16 August 2024
Moses
United KingdomI need to call before entering my room- as soon as i book I expect the room number to be allocated. Thanks
The location
Stayed in July 2024
Reviewed: 14 August 2024
Georgia
United KingdomLocation was good and the room had everything I needed
Stayed in July 2024
Reviewed: 12 August 2024
Natalie
United KingdomGood location to hospital and town centre.
Stayed in August 2024
Reviewed: 12 August 2024
Fiona
United KingdomMy room was at the top of the house, via a fairly steep staircase. The bathroom was in a small hallway and was accessed by a key - not as convenient as having an ensuite. The bed was too soft for me and squeaked every time I moved.
Convenient location with car parking. Room was very clean
Stayed in August 2024
Reviewed: 10 August 2024
Nicola
New ZealandA fan or similar might be nice for hot weather
Nice clean comfy room
Stayed in August 2024
Reviewed: 3 August 2024
George
United KingdomTV wasn't set up properly
Size of room and facilities
Stayed in August 2024
Reviewed: 2 August 2024
Paul
United KingdomCheap and Cheerful, Friendly staff, explained everything well and a 10 minute walk into town. On site parking with enough spaces for hotel.
Stayed in August 2024
Reviewed: 31 July 2024
Seremwe
United KingdomThe bed was not too comfortable to my liking (unfortunately)
A value-for the money short-term stay
Stayed in July 2024
Reviewed: 28 July 2024
Patti
United KingdomNone.
The hotel is nice and clean.The receptionist was very friendly and helpful.
Stayed in July 2024
Reviewed: 28 July 2024
Micheal
United KingdomThe noice and it seems very small. The mattress was very small for the bed frame.
The location was good and easy to get to town and back
Stayed in July 2024
Reviewed: 25 July 2024
Ann
United KingdomBreakfast was not included, but very good kitchen was provided.
Stayed in July 2024
Reviewed: 24 July 2024
David
United KingdomNo interaction with staff other than on phone as a remote reception but worked OK after initially phone not being answered.
Stayed in July 2024
Reviewed: 18 July 2024
Femi
United KingdomNo breakfast
Serenity
Stayed in July 2024
Reviewed: 15 July 2024
Julie
United KingdomMattress is not good quality, but it was ok. Fan not working in the bathroom, they may not know that though.
Nice clean place. I have stayed before and would happily stay again. Close to the centre, just a short walk through a ginnel opposite the hotel.
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content