Severn Side The Wharf, Stourport, DY13 9ER, United Kingdom
#3 of 11 hotels in Stourport
Guests' ChoiceBased on 377 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
9.1
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 November 2024
Terence
United Statesnothing that I can think of
breakfast was not included
Stayed in November 2024
Reviewed: 15 September 2024
Gary
United KingdomFrontage required some TLC. There was alot of clutter at reception and hall ways to room, vacuum, spare folding bed etc
Friendly welcome, was shown to room, provided all codes, keys. Quick easy process. The room was of good standard with a gorgeous view. Very comfortable bed and facilities.
Stayed in September 2024
Reviewed: 13 September 2024
Val
United KingdomThe bell from tower opposite the Warf rang hourly and through the night. You could hear it. In the bathroom we could have done with shelves for our items and needed hangers to put clothes when showering. Windows locked. You couldn't open them. No telly first night as the owner couldn't get it to work. Was told it would be sorted next day. But we had to remind the owner as it wasn't done after we returned from the day out. He then came and fixed it. Very small shower unit.
Lovely location. Nice room and comfortable bed. Nice to have little kitchen bit, fridge, microwave and toaster. So we could have do our own breakfast etc. Left alone to enjoy our time. Contact owner by mobile if any probs. Leave key in door when leaving, so easy when leaving. Stayed 3 nights.
Stayed in September 2024
Reviewed: 9 September 2024
Gwilym
United KingdomAll good
Location
Stayed in September 2024
Reviewed: 8 September 2024
Calum
United KingdomTv didn't work and couldn't find staff to sort this issue, breakfast with the price would have been good as well.
Room good size and really clean, and very nice. Great size shower.
Stayed in September 2024
Reviewed: 8 September 2024
Rob
United KingdomNothing, everything was spot-on!
The hotel was ideally located just across the river from the rowing event that we were attending, really handy!
Stayed in August 2024
Reviewed: 7 September 2024
Brian
United KingdomStupidly I assumed there was breakfast. My fault.
Location and staff were helpful
Stayed in September 2024
Reviewed: 28 August 2024
Lorna
United KingdomRoom was looking a bit tired, and needed a bit of tlc. TV wasn't working. The stairs were very steep.
Host was friendly and welcoming. Beds were comfortable. Excellent position for seeing the town. Close to shops, funfair. Good selection of toiletries in the room.
Stayed in August 2024
Reviewed: 26 August 2024
Jo
United KingdomLoads of stairs when worse for wear after a few sherbets🤣
Great location and excellent value for money
Stayed in August 2024
Reviewed: 25 August 2024
Mason
United KingdomNothing everything was perfect
The Wharf is set in a peaceful part of Stourpourt, with tranquil views of the canal and river. We stayed for a wedding party and the room was decorated to a high standard, with all necessities and even added extras. It's was clean and felt very homley. The staff were all very friendly and the manager was very accommodating. Brilliant night, would definitely visit again. Thank you
Stayed in August 2024
Reviewed: 19 August 2024
Michael
United KingdomVery comfortable all amenities close , lovely area location very cosy
Stayed in August 2024
Reviewed: 18 August 2024
Tina
United KingdomA lot of stairs
The room was value for money
Stayed in August 2024
Reviewed: 18 August 2024
Paul
United KingdomReception area
N./a
Stayed in August 2024
Reviewed: 12 August 2024
Ira
United KingdomUnfortunately the tv was pixelated
Best looking room we’ve stayed in in for a long time
Stayed in August 2024
Reviewed: 29 July 2024
Kimberley
United KingdomNothing. It genuinely was lovely. There was a fan to help with the heat. Beautiful dorma window in my room and plenty of cool in the kids and daddy's room. The host I met was lovely and super helpful.
Rooms were beautiful and spacious with great views. The facilities were great with complimentary toiletries, tea, and coffee. Probably had the best night sleep I have had in 12 months. Perfect. Will definitely return
Stayed in July 2024
Reviewed: 27 July 2024
Louise
United KingdomMy only issue was the TV wasn’t working properly.
Lovely property in a lovely location. Owners were very welcoming.
Stayed in July 2024
Reviewed: 21 July 2024
Gary
United KingdomNearby bell chimes every hour
Clean big room, comfortable and great location
Stayed in July 2024
Reviewed: 20 July 2024
Fergus
United KingdomPub bit noisy
Room spacious and comfortable kitchen very handy would stay again
Stayed in July 2024
Reviewed: 19 July 2024
Sian
United KingdomRooms were a little warm, but we were there on the hottest day of the year and fans were provided
Great peaceful location and fantastic size rooms. The facilities were first class - everything you need in the kitchen, extras for the bathroom, milk and water provided and a great power shower with plenty of hot water!
Stayed in July 2024
Reviewed: 19 July 2024
Mark
United KingdomShower cubicle small, the room could have also done with a coffee table.
Lovely view from the room and very comfortable. Nanette was very welcoming and gave lots of information. Great walks to Bewdley and Kidderminster. Enjoyed lovely meals in Wall 2 Wall and the Black Star. Lovely breakfast in the Windlass Cafe.
Stayed in July 2024
Reviewed: 11 July 2024
Christopher
United KingdomMinor issue was couldn't get any tv channels but were only there to sleep
Great location. Only met staff when getting there but very friendly and helpful
Stayed in June 2024
Reviewed: 10 July 2024
Jill
United KingdomNo complaints at all
I loved this room at the top of an old wharf building. Has microwave, fridge, kettle etc, so would be perfectly possible to be self sufficient. Very helpful at letting me bring my bike inside
Stayed in July 2024
Reviewed: 5 July 2024
Francis
United StatesNothing everything was perfectaI would recommend
I was amazed at the accommodation it was perfect especially the amenities provided, Probably the best place I’ve stayed in during my UK visit.
Stayed in July 2024
Reviewed: 13 June 2024
Karen
United KingdomNothing
Staff was lovely 😍 bar and pool table was great room beautiful 😍
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content