The drawer under the tea/coffee maker was full of crumbs. No teaspoon! Sharing bathroom facilities not ideal as it depends upon other guests to be considerate to others, and not all were. The fully self-service breakfast was chaos and consisted mainly of carbohydrates - factory rolls probably full of preservatives - and no meat or egg selection.

The receptionist, Brendan I think his name was, couldn't have been more helpful. He is an asset to the hotel. The bedding was clean and comfortable.

Stayed in September 2024

The first room I was offered had not been made up. However, Reception very quickly gave me another room.

very good location in centre of Inverness

Stayed in August 2024

Very noisy as my bedroom was overlooking the street. No double glazing.

Stayed in September 2024

Very noisy from the street, bed needs an upgrade, mould in bathroom, carpets worn. Street works jack hammer,commenced at midnight - not that the hotel can do much . Not well cleaned , dusty.

Hot shower, location is handy. Breakfast was ok.

Stayed in September 2024

Bit noisy and bit run down

Good location

Stayed in September 2024

Good location

Stayed in September 2024

It's located right in the town centre however the noise comes right through the windows

Staff were very helpful throughout. Good system in place for late arrivals

Stayed in September 2024

The loud music till 2am.

Location is excellent. I stayed there twice first with my son had to share a bathroom but it was very last minute so that was OK. Second stay by myself with my own bathroom. Only problem on Saturday night the club across the street was playing music extremely loud. Couldn't sleep. I would stay at the Waverly again.

Stayed in August 2024

Cobwebs all over the carpet have things spiky and not cleaned the toilet wasn’t clean the curtains where hanging off

The only positive was the staff where helpful and polite

Stayed in September 2024

Shared toilet general poor quality

Breakfast was

Stayed in September 2024

For the price I could not seriously demand more than I got !! In the Bermuda Triangle of Tourist Rip offs that is Inverness / Ullapool and Skye this place is a bargain !!

OK...This is not Claridges or The Balmoral . There are no chocolates.on the pillow or Organic hand crafted toiletries BUT I got a spotless clean room in the centre of Inverness for around £60....the guy on reception was polite and had GSOH . I've stayed here before and had some " eventful " nights but this time was peaceful and quiet. !! My advice ? Go For it !!

Stayed in September 2024

No soap

Good location

Stayed in September 2024

I've stayed in rooms with no wardrobes before - Ibis and the like - but never a room without as much as a single perfunctory hook! Literally nowhere to put your clothes and no stand or raised surface of any kind to put your case on. Bathroom mirror placed so far down that you can't shave there, as you have to stoop down and block the light above with your own shadow. Unpleasant smell when I opened the window. Main bugbear the appalling noise from the pub across the street. Astonishing that local residents put up with it!

Handy location for the station and the centre. The staff were friendly for the brief time they were there. CCTV is all very well, but no substitute for having someone on site, particularly at night, given that any rowdy inebriated punter from the noisy all-hours pub across the road could simply breeze in any time they liked through the unlocked door. The breakfast was OK, though had to bolt it down the second day, as I didn't realise it finished earlier on working days.

Stayed in July 2024

That we was right at the top no lifts to many stairs but staff was lively and moved is to the bottom floor staff were friendly

Property was ok was cleanish could be cleaner as I seen rubbish behind the little cupboards

Stayed in August 2024

A couple of facilities had to be fixed at the start. This was done straight away.

Good Continental. Cramped eating location

Stayed in August 2024

Kettle had rust interior bottom, window sill was filthy, Breakfast was ok.. I stayed at 4 other places that were less money & much better. No one was around to check me in when I arrived

Location

Stayed in August 2024

no table light available in room having to have main light on and struggle in the day going to bathroom. heating and tv didn’t work. Wi-Fi wasn’t was poor

very local to high street and station very helpful staff

Stayed in August 2024

We had a twin room that was very small, hardly room for two people with cases to move, wouldn’t like to have stayed more than one night, would have made a fine single room. The shower didn’t drain and was filling with water so showering had to be aborted. My hand towel had a dirty mark on it so I didn’t use it.

It was near the train station and we had an early train. Although breakfast only started at 7:30 it was laid out early and we were able to have something which we did appreciate. Bed was comfortable.

Stayed in August 2024

Wifi only worked at the reception area, but not in the room (even though not far from there).

Kettle (and tea/coffee & milk) now available in the room.

Stayed in August 2024

The shower is probably broken and I don’t know how to open it, and finally I used the shared bathroom.

The location is close to Inverness railway station and river Ness. Good to wander around.

Stayed in August 2024

Right beside a bar that was playing karaoke until the early hours. Incredibly loud and for £70 for the night. Stayed at a hotel in Aberdeen for the cost of £40 and was the same proximity to the station.

The location was excellent.

Stayed in July 2024

Woken early in the morning by elderly male manager holding a staff meeting right outside my door at 7am! I complained, asking them to quieten, they acknowledged me but continued till 8am! As I was leaving the elderly manager that was passing by visiting was speaking loudly with the with no privacy about the staff and paid breaks for the staff! 🤷🏼 He then drove off! Very unprofessional and extremely irritating experience!

The location was central! Good breakfast served!

Stayed in August 2024

Shower wasn’t very good. Room was small

Breakfast was ok. Location was good

Stayed in August 2024

No cold water tap

In city centre

Stayed in July 2024