Roseneath Hall Block F The Waterfront Custom House Way Greenock. , Greenock, PA15 1EN, United Kingdom
#7 of 12 hotels in Greenock
Guests' ChoiceBased on 956 hostel reviews
7.1Cleanliness
7.5
Comfort
7.5
Location
8.9
Facilities
7.1
Staff
8.7
Value for money
8.3
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Chelsea
United KingdomClean and Tidy
Stayed in June 2024
Reviewed: 16 June 2024
Emerald
IrelandBoth times I've been here the TV barely works, not that big of an issue but I do like to watch Bullseye before bed haha.
The staff are lovely so helpful and nice. The rooms are simple but comfy and tidy. I always stay here whenever I go to Greenock
Stayed in June 2024
Reviewed: 14 June 2024
Stewart
CanadaNo problems
Location with view of the waterfront was very good in sunshine!
Stayed in June 2024
Reviewed: 11 June 2024
Eva
NetherlandsIt was a good location and price for our one night stay
Stayed in June 2024
Reviewed: 11 June 2024
Fabiola
United KingdomI didn't like to see unwashed pans and bowls on the stove and the sink in the kitchen. It looked like they had been there for many days with food particles floating in stale water. Probably left there by the last guest who used it. There was also trash that hadn't been taken out. Because of this i wasn't comfortable while in the kitchen.
I liked the location of the place and the view. It was beautiful. There was hot water and the shower worked well. The bed was comfy and it was adequate for a budget hotel.
Stayed in June 2024
Reviewed: 9 June 2024
Steven
United KingdomCheck In, that two minutes of doubt went on… Send a separate email explaining the process would be great
Location, price, view from the room and free parking. I slept well and the shower worked well
Stayed in June 2024
Reviewed: 8 June 2024
Maria
United KingdomNothing
It was clean and comfortable,and great service for the price
Stayed in June 2024
Reviewed: 31 May 2024
Morgan
United KingdomNothing really
Great location, river view and close to a supermarket. All we needed, including a useful kitchen to make a basic meal. Good value for money.
Stayed in May 2024
Reviewed: 31 May 2024
Milly
United KingdomOnly two complaints to be honest - the mattress was old and uncomfortable and the shower was very temperamental, it kept switching from hot to cold every minute. But honestly apart from that it was amazing value and I’d definitely stay here again!
Location was great!! We had a sea view and it was absolutely gorgeous - Greenock is a lovely wee town and it was quite quiet where we stayed. The staff were lovely - only saw John but he was great and said he was always on hand if we needed anything! Also AMAZING value for money!!
Stayed in May 2024
Reviewed: 30 May 2024
Angela
United KingdomWas next to the communal kitchen which all the permanent residents congregated in on the Saturday morning and boy were they loud!
Room was very clean, bed was comfy
Stayed in May 2024
Reviewed: 29 May 2024
Anthony
United KingdomNothing all was good.
Location was perfect for my needs.
Stayed in May 2024
Reviewed: 28 May 2024
Sarah
New ZealandNA
Great value for money. Had everything we needed.
Stayed in May 2024
Reviewed: 25 May 2024
Amritha
IndiaThere’s an amazing view!
Stayed in May 2024
Reviewed: 23 May 2024
Christopher
United KingdomEverything was perfect ideal place too stay near the shops cinama restaurants and pubs good location
Nice value for money
Stayed in May 2024
Reviewed: 23 May 2024
Lesley
United KingdomNoise banging doors, fire alarms going off.cheap, good location.
Location
Stayed in May 2024
Reviewed: 20 May 2024
Stephen
United KingdomStaff are excellent, especially the caretaker.
Stayed in May 2024
Reviewed: 17 May 2024
Gray
United KingdomN/A
Ease of booking, great efficient staff, easy book in, clean comfortable room. Excellent location.
Stayed in May 2024
Reviewed: 16 May 2024
Christina
United KingdomOutside enterance are was unkempt.
The location was beautiful but first impressions give me serious concerns as the car park and communal are at the enterance give totally a bad first impression. The entrance door needs a serious lock of paint. However, the internal facilities and bedrooms were basic but very clean. The staff member could not have been more helpful and friendly and the kitchen facilities was a nice surprise.
Stayed in May 2024
Reviewed: 14 May 2024
Joy
United KingdomThe room and toilet were congested
Great location, amazing view around, caretaker John was very helpful, there was a common kitchen which we could use, enough parking space
Stayed in May 2024
Reviewed: 4 May 2024
Gillian
AustraliaI would have liked to find some sort of laundry room / facility. My room could have done with another towel rail. BUT, no real complaints, my stay was really great.
Location excellent. Room cosy and had all I needed. Bed very comfortable. Kitchen kept in good order and well equipped - very useful. All staff were really lovely and very helpful. Great to have someone on hand 24/7.
Stayed in May 2024
Reviewed: 2 May 2024
Boyle
United KingdomHard to find unless you knew you were looking for X students accommodation
Old students accommodation excellent for men nights etc own room bathroom shared common room/ kitchen party could have the whole floor and very secure would use again
Stayed in May 2024
Reviewed: 25 April 2024
Christopher
United KingdomIt was near the shops and pubs ideal location 😃
Stayed in April 2024
Reviewed: 21 April 2024
Heena
United KingdomThe shower in the bathroom. On my first visit the water was lukewarm and on my second visit the water was going everywhere
It was neat
Stayed in March 2024
Reviewed: 18 April 2024
Ngaire
New ZealandNothing
The views of the port. The use of the buildings - they used to be school dorm accommodation. Everything within any easy walk around the city centre
Stayed in April 2024
Richardson, USA
Neu Isenburg, Germany
Salisbury, USA
Klagenfurt, Austria
Afitos, Greece
Eslohe, Germany
Laguiole, France
Towanda, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content