19-21 St. Nicholas Place The Villare Hotel, Leicester, LE1 4LD, United Kingdom
#21 of 30 hotels in Leicester
Guests' ChoiceBased on 1983 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.7
Facilities
7.6
Staff
8.4
Value for money
7.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Jonathan
GermanyAfter viewing the online photos and seeing the place in real life I for sure felt tricked. The entrance and hallway seamed very rough. The furniture used in the room also didn’t seam suitable for hotel use since there were a lot of stains in bed frame and provide chair. Also there was a lot mould water damage on bathroom door. Parking is in a parking garage 10 min away and not easy to get to with luggage
The tv and internet was good
Stayed in May 2024
Reviewed: May 15, 2024
Dan
United KingdomNo free tea in my room like I had the first time I stayed
The girl on both times I checked in is super friendly and nice to people.
Stayed in May 2024
Reviewed: May 12, 2024
Colin
United KingdomRidiculously expensive drinks at bar-pity cus lovely views. We just took our own water and sat there for the views- then went to spoons for good value drinks. Its a great part of leicester near the old parts
Fantastic location right next door to brilliant cafe and pubs/shops. Great rooftop terrace bar.
Stayed in May 2024
Reviewed: May 10, 2024
Janet
United KingdomVery small room. Wouldn’t stay here for more than one night. Also used local car park which hotel said if they validated our car park ticket we would get at a reduced price of £6 instead of £20. Unfortunately, we had our ticket validated and it still cost us £20!
Excellent location for city centre
Stayed in May 2024
Reviewed: May 5, 2024
Timothy
United KingdomRestaurant should have been good
Proximity to amenities
Stayed in April 2024
Reviewed: May 2, 2024
Natalie
United KingdomRoom smelt of stale cigarettes
Good location
Stayed in May 2024
Reviewed: April 29, 2024
Amy
United KingdomThe bed didn't have proper pillows but what appeared to be duvets stuffed into pillowcases, which make them rock solid and not comfortable. Also it was very noisy, the door to the corridor let in all the noise, so was woken up many times during the night
Great central location Staff super friendly and helpful
Stayed in April 2024
Reviewed: April 27, 2024
Jennifer
United KingdomRoom was nice however all night there was a smell from the bathroom like drain smell
Never had breakfast wasn't given the option when booked for breakfast. My room was nice
Stayed in April 2024
Reviewed: April 26, 2024
Raylisa
United KingdomSlow lift Noisy guests
Location was brilliant and staff were amazing and helpful
Stayed in April 2024
Reviewed: April 24, 2024
Mike
United KingdomRoom was facing a very noisy taxi rank and lots of noise from people walking by. Curtains needed a clean. Spills around the tea making area hadn't been cleaned up.
Location is perfect for a night out. Nice large room and comfy bed. Fridge and safe in room. Complimentary bottles of water. Shower clean with no mould. Nice hot and powerful shower. Pleasantly surprised.
Stayed in April 2024
Reviewed: April 21, 2024
Ketan
United KingdomCould have been cleaner. Bit dusty. Very noisy at night with bin collections.
Good room.
Stayed in April 2024
Reviewed: April 21, 2024
Alexander
United KingdomPaper thin walls… you hear every creek and step as well as bed in next door room banging against the wall (you can imagine).
Nice staff, receptionist was very welcoming and friendly.
Stayed in April 2024
Reviewed: April 19, 2024
Roselyn
United KingdomThis hotel had a very slow lift, if your bags aren't too heavy I'd recommend finding some stairs instead. The lift probably took around 3 to 7 minutes to arrive to our floor. There didn't seem to be anyone else using the lift but it still took a considerable amount of time. The bathroom also had a weird stench at some points akin to coronation chicken. But it did go away
Booked a last minute balcony room and I wasn't disappointed. The hotel itself is very pretty, the reception has soft velvet chairs and the staff at the desk checked us in just before checking time. The bed was soft and the room was lovely, it came with complimentary bottles of water and a mini fridge. The balcony itself had a decent view and was convenient for my boyfriend who vapes.
Stayed in March 2024
Reviewed: April 13, 2024
Shaun
United KingdomRoom was tiny and not as expected. The bathroom smelt of cigarette smoke.was told that they would drop the parking fee from £20 to £6 but it was not the case. I went to the car park and was charged £20.
Location was good
Stayed in April 2024
Reviewed: April 12, 2024
Nigel
United KingdomRoom 7 was quite dusty, needs a deep clean.
Staff were lovely, excellent room layout, very modern.
Stayed in April 2024
Reviewed: April 12, 2024
Brooke
United KingdomThere were quite a few issues with cleanliness and issues around the room. Bathroom door completely warped and no lock on the door. Balcony door doesn't necessarily have a secure lock.
We booked for a balcony. The staff were friendly. Room large and spacious.
Stayed in March 2024
Reviewed: April 4, 2024
Hannah
United KingdomStaff member that checked us in wasn’t welcoming at all. Just ‘hi, this is your key, how do you want to pay’. It just felt dead, not a ‘feel good vibe’ in any part of the reception, bar or rooms. Silent and uncomfortable. The lift which you have to use is also very small and very slow.
It’s clean. It’s pretty nicely decorated and located really well in the city. Bed was comfortable.
Stayed in March 2024
Reviewed: April 3, 2024
Manorma
United KingdomNo kettle in room it's was like
It's central
Stayed in March 2024
Reviewed: April 2, 2024
Rajesh
United KingdomNice location. Accessible to high cross centre. Staff was friendly, especially would like to thank Yogesh at the reception. Very accommodating. Would book again
Stayed in April 2024
Reviewed: March 30, 2024
Jazmine
United KingdomThere wasn’t a tea spoon in my room only one singular wooden stirrer.
Amazing view, clean and comfy bed.
Stayed in March 2024
Reviewed: March 27, 2024
Steve
United KingdomGreat location, parking nearby and reasonable priced. Big bedrooms
Stayed in March 2024
Reviewed: March 22, 2024
Davey
United KingdomThe room was a little dirty and run down. The lift is a bit sketchy. The toilet roll holder was a rusty spike.
The location was good and it was good value
Stayed in March 2024
Reviewed: March 18, 2024
Ioana
United KingdomStaff’s answer from night time shift - it was raining really bad when we returned to the hotel in the morning - around 6am. Called reception to ask for a hairdryer - was told i can only get it in the morning. I had to sleep with my hair quite wet which i absolutely hate as i wear long hair extensions. In the morning, the daytime shift receptionist got me the hairdryer in 15 seconds from a storage room situated on the same floor with the room we booked. It was therefore bad willing and laziness from the nighttime receptionist, who simply did not want to move to go and bring it to me
Great location, right in the heart of the city centre with easy access to all shops and mall
Stayed in March 2024
Reviewed: March 14, 2024
Syed
United KingdomHuge difference between Actual and the online pictures
Stayed in February 2024
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